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Public Tickets

Meda Haruka There is a problem with the calendar on the dashboard.Closed   Amelia   Updated May 15, 2023 at 1:22pm   5 Most recent comment from Uroš Jovanović:hello Meda,Thank you for the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you p ... Peter Vox Changing weekly view calendar timesClosed   Amelia   Updated May 15, 2023 at 1:06pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.For that purpose, you will have to disable the "Allow admin to book appointment at any time" option on the Amelia/Settings/Roles settings/Admin page.Hope ... Monika upgradeClosed   Amelia   Updated May 15, 2023 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Monika,Thank you for reaching out to us.Can you please try it out now and let me know if it works or not?Looking forward to your reply. Christian Google Calendar integration broken - fix ASAP!!Closed   Amelia   Updated May 15, 2023 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Christian,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Snezhana Batova Coupons not workingClosed   Amelia   Updated May 15, 2023 at 11:45am   2 Most recent comment from Uroš Jovanović:Hello Snezhana,Thank you for reaching out to us.Can you please provide me with the screen recording of the issue that you are dealing with?Looking forward to your reply. Robin Can't create custom fieldsClosed   Amelia   Updated May 15, 2023 at 11:45am   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Joas Schurer Payment link via WooCommerce (with Mollie)?Closed   Amelia   Updated May 15, 2023 at 10:50am   4 Most recent comment from Marko Davidović:Hello Joas, Thank you for reaching out to us.You should be able to set this up up with metadata. In Amelia/setting/payments you have the option to Set MetaData and Description Just enter the placeho ... Dane Kreisman Issue with WordpressClosed   Amelia   Updated May 15, 2023 at 9:25am   4 Most recent comment from Uroš Jovanović:Hello Dane,Thank you for the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Christian Remove mention of "Employee" in Catalog Booking Form 2.0Closed   Amelia   Updated May 15, 2023 at 9:11am   6 Most recent comment from Marko Davidović:Hello Christian,Unfortunately, currently, this feature is not built-in in Amelia. We can try and hide this with some custom CSS since this option is not built in Amelia. Please send us the URL of that ... Peter Vox 3 weeks waiting with almost no helpClosed   Amelia   Updated May 15, 2023 at 8:25am   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you very much for your patience and I am really sorry for the inconvenience. We are currently working on your ticket and will respond to your ticket as soon as possible. Gauthier impossible to activate my accountClosed   Amelia   Updated May 15, 2023 at 6:48am   4 Most recent comment from Marko Davidović:Hello Rakinul,Thank you for your help it is always nice to see when our users help each other.We wish you all the best. Have a nice day.  Michael Refund RequestClosed   Amelia   Updated May 16, 2023 at 7:34am   5 Most recent comment from Marko Davidović:Hello Michael,We just got the feedback from our colleagues and they have told us that the refund has been issued to you.We wish you all the best. Have a nice day.  Stephen Taylor servicesClosed   Amelia   Updated May 15, 2023 at 5:23am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. The only way to achieve this is with special days that you already mentioned. And spe ... Edmundo Garzon The calendar time is wrongClosed   Amelia   Updated May 15, 2023 at 5:22am   2 Most recent comment from Marko Davidović:Hello Edmundo, Thank you for reaching out to us. Please check these few things 1. Go to the employee modal and check your employee work hours. Service work hours depend on employee work hours  2. Ch ... Rizwana How to export and import data from one Amelia to another AmeliaClosed   Amelia   Updated May 15, 2023 at 5:20am   6 Most recent comment from Marko Davidović:Hello Rizwana, You are most welcome, and we are glad that we were able to help you. Please once you do that let us know how it goes. Looking forward to your reply.