Okay

Public Tickets

Jason Adding a hidden service to a package and displaying package with this hidden service on front end of websiteClosed   Amelia   Updated August 16, 2023 at 11:03am   11 Most recent comment from Uroš Jovanović:Hello Jason,At the moment, we do not have the option to select multiple categories with the shortcode, but this will be added soon, thus you will be able to do so.Right now, if possible, I would sugge ... Geovanni Granda ServicesClosed   Amelia   Updated August 16, 2023 at 10:46am   7 Most recent comment from Uroš Jovanović:Hello Geovanni,We have responded to you in the email, but I will post te same response here.Since the license is canceled, there is no option to restore it. You could only purchase a new license at th ... Eugen Booking ButtonClosed   Amelia   Updated August 16, 2023 at 10:29am   3 Most recent comment from Uroš Jovanović:Hello Eugen,Thank you for reaching out to us.1. Please check the following article on how to do this:Using Amelia in Elementor Popup2. Unfortunately, at the moment, Elementor is the only option to do ... Hélène Manage Notification not visibleClosed   Amelia   Updated August 16, 2023 at 10:19am   2 Most recent comment from Stefan Petrov:Hello HélèneI can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3437503 For future reference, please don't open multiple tickets with the same top ... Stephanie Nelson Events CalendarClosed   Amelia   Updated August 16, 2023 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Stephanie, thanks for reaching out to us. It requires a bit of thinking "out of the box",  but it's possible. There are some things that needs to be done. First, in the Customize section / ... Shea Thompson Bookings Not WorkingClosed   Amelia   Updated August 16, 2023 at 9:18am   10 Most recent comment from Stefan Petrov:Hello Shea,i'm sending the 6.4 via WeTransfer. You should receive it in your email inbox. Let me know if it works. Felix Buecheler Notification Customer PanelClosed   Amelia   Updated August 16, 2023 at 9:03am   4 Most recent comment from Uroš Jovanović:Hello Felix,The issue is that this is a default WordPress feature and there is no option to change it from our end, as WordPress, by default, sends a new user email when the new WordPress user has be ... Will Services (longer than 24 hours)Closed   Amelia   Updated August 16, 2023 at 8:06am   4 Most recent comment from Marko Davidović:Hello Will,Unfortunately, currently, this feature is not built-in in Amelia. There is no way in Amelia where you can force your clients to book in 5 consecutive days. If you sell packages customer can ... Sofia Cron scheduleClosed   Amelia   Updated August 16, 2023 at 7:19am   6 Most recent comment from Marko Davidović:Hello Sofia,We are glad to hear that everything is fine now and this is a good suggestion and I will forward it to the appropriate sector. Thank you for your suggestion and for letting us know.Should ... Hélène Multi-lingual Emails not supported?Closed   Amelia   Updated August 16, 2023 at 7:16am   2 Most recent comment from Marko Davidović:Hello Hélène, Thank you for reaching out to us.Unfortunately, we can not cover every dialect for example Spanish Chile in this case users must choose only Spanish this goes for backend and WordPres ... Bernard Youngblood matching time slots to working hours?Closed   Amelia   Updated August 16, 2023 at 7:06am   6 Most recent comment from Marko Davidović:Hello Bernard,We are glad to hear that and that everything is fine. We are also sending you our article about the time zone that can be of use to you in the future Time Zones with AmeliaShould you ha ... Eran Shefi Event customize tab not showing images after choosing them in the galleryClosed   Amelia   Updated August 22, 2023 at 8:24am   4 Most recent comment from Stefan Petrov:Hello Eran,just got feedback. Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see wha ... Olaf Gradin Event Booking Form 2.0Closed   Amelia   Updated August 16, 2023 at 6:47am   2 Most recent comment from Marko Davidović:Hello Olaf, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. And if you have enabled show time slots in customer tim ... Eugen Clickable Text - Custom FieldsClosed   Amelia   Updated August 16, 2023 at 6:40am   4 Most recent comment from Stefan Petrov:Hello Eugen,you are welcome. Please, let me know if you have any other questions. Daniel Bisett Form not showing unless user logged inClosed   Amelia   Updated August 16, 2023 at 6:23am   4 Most recent comment from Marko Davidović:Hello Daniel,We do not have a membership feature so anyone who visists your site should be able to see the Amelia booking form. The settings of your hosting provider are preventing the booking form to ...