Okay

Public Tickets

Paul Customizing login formsClosed   Amelia   Updated October 2, 2023 at 2:28pm   2 Most recent comment from Uroš Jovanović:Hello Paul,Thank you for reaching out to us.At the moment, we do not have those options, but those will be available in the future.Please let me know what exactly you need customized on those forms.Lo ... Harvey Montano SMSClosed   Amelia   Updated October 2, 2023 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Harvey,Thank you for reaching out to us.The only reason why some customers might not receive SMS messages,  depends in which country they are, and if their number is part of national DNC ( Do ... RLADi TechnicalClosed   Amelia   Updated October 2, 2023 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Rladi,Thank you for reaching out to us.Can you please provide me with the screenshot of how you set up your working hours?Looking forward to your reply. Christian Hernandez Cant get to Activate ScreenClosed   Amelia   Updated October 2, 2023 at 2:21pm   2 Most recent comment from Stefan Petrov:Hello Christian,This is because you are using the Lite version of Amelia.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to ... Alexander T Martins Customer creation functionClosed   Amelia   Updated October 2, 2023 at 12:40pm   11 Most recent comment from Uroš Jovanović:Hello Kassyaaf,Have you followed the complete solution that Cristian provided in his reply?Looking forward to your reply. José Configuring service with multiple employeesClosed   Amelia   Updated October 2, 2023 at 12:26pm   2 Most recent comment from Stefan Petrov:Hello José,Thanks for reaching out to us.It is only possible to select one employee per service. For example, when a customer chooses a service, then he can choose an employee and location. While y ... joris bruchet google calendar syncClosed   Amelia   Updated October 2, 2023 at 10:52am   4 Most recent comment from Marko Davidović:Hello joris,We are glad to hear that this is not happening anymore in case that it starts again then we would still need screenshot of any error if you see it in Amelia. So that we can try and unders ... Daniel Bisett Recurring paymentsClosed   Amelia   Updated October 2, 2023 at 10:40am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This would be a membership feature or a subscription feature and we do not have any of ... Demi Schwarzenegger Custom NotificationClosed   Amelia   Updated October 2, 2023 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Demi,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Robert Staddon Amelia Notifications Not Sending When Using WooCommerceClosed   Amelia   Updated October 2, 2023 at 10:35am   8 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for the update on this.Denny, actually as I mentioned "since this is the case only when the WooCommerce service is enabled, and not when Amelia is stand-alone, you will have to ... Lynn Finance Details Not LoadingClosed   Amelia   Updated October 2, 2023 at 10:22am   2 Most recent comment from Marko Davidović:Hello Lynn, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Pablo Is it possible to offer more discount if the user brings more people?Closed   Amelia   Updated October 2, 2023 at 10:14am   2 Most recent comment from Uroš Jovanović:Hello Pablo,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Cassandra Ameila Custom Fields Not WorkingClosed   Amelia   Updated October 2, 2023 at 10:02am   7 Most recent comment from Marko Davidović:Hello Cassandra,You just need to put placeholders in Event Description filed that you can find in settings/integrations/Google Calendar. In group appointments detailYou can find placeholders for cus ... Jonas Oya Appointment ID#Closed   Amelia   Updated October 2, 2023 at 9:27am   2 Most recent comment from Marko Davidović:Hello Jonas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion ... Joel Tyrell Payment option greyedClosed   Amelia   Updated October 2, 2023 at 8:25am   2 Most recent comment from Marko Davidović:Hello Joel, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best ...