As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Olga Calendar / bookingsClosed   Amelia   Updated January 29, 2024 at 3:01pm   2 Most recent comment from Stefan Petrov:Hello Olga,By default, when you configure the booking form, on the first step, the customers need to choose the service, employee or location. Based on this selection, the timeslots will appear as the ... Stephen Taylor Amelia not allowing custom duration in certain circumstancesClosed   Amelia   Updated January 29, 2024 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.Can you please provide me with the screen recording of the whole process and I will assist you with this?Looking forward to your reply. Shira Feen Not workingClosed   Amelia   Updated January 29, 2024 at 2:41pm   16 Most recent comment from Shira Feen:Appreciate the help!  Yamato Unable to book a time slot which has been cancelled for a different serviceClosed   Amelia   Updated January 29, 2024 at 2:19pm   7 Most recent comment from Uroš Jovanović:Hello Yamato and Thomas,Please check the following response from my colleague Marko.Looking forward to your reply. B Bibi How to delete Amelia EventsClosed   Amelia   Updated January 29, 2024 at 11:29am   4 Most recent comment from Stefan Petrov:Hello B,You are most welcome! I'm glad that i could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Ana Paula Delgado CSSClosed   Amelia   Updated January 29, 2024 at 11:25am   4 Most recent comment from Stefan Petrov:Hello Ana,You are most welcome!Please, let us know if you have any other questions or issues.I will close this ticket. Ste Anders Payment Method - Coupon OnlyClosed   Amelia   Updated January 29, 2024 at 11:24am   2 Most recent comment from Uroš Jovanović:Hello Ste,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Vasileios Display of pricesClosed   Amelia   Updated January 29, 2024 at 9:48am   2 Most recent comment from Stefan Petrov:Hello Vasileios,The first step (shown on the calendar) is from the custom pricing and duration window. The pricing displayed here is the price configured in "custom pricing and duration"While the cus ... JillMarie Sisk scrollintClosed   Amelia   Updated January 29, 2024 at 9:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Our support does not fully provide customization solutions, but we can try to provide som ... Gila Dávid Package in multi locationClosed   Amelia   Updated January 29, 2024 at 9:35am   8 Most recent comment from Uroš Jovanović:Hello Gila,That is fine, I will have this ticket closed. Rathan Kumar Multi-currency compatibility issue. Try if you can help me before issuing refund!Closed   Amelia   Updated January 29, 2024 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Rathan,Thank you for reaching out to us.Please note that Amelia does not support multi-currency functionality. However, if you have WooCommerce enabled, its multi-currency extensions should func ... Francesca Kendall Consultation formsClosed   Amelia   Updated January 29, 2024 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Francesca,Thanks for reaching out to us.Unfortunatelly, currently, there are no integrated consultation forms, but since we don't have integration with any of them, we are not able to guar ... Taya Raine Customer LoginClosed   Amelia   Updated January 29, 2024 at 8:43am   17 Most recent comment from Marko Davidović:Hello again Katrena,We appreciate your ongoing engagement with our support team, and we've addressed multiple tickets related to your concerns already. Based on our assessment, it appears that ... Benoit Lamaury Several questionsClosed   Amelia   Updated January 29, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Eric Golla Linking to eventsClosed   Amelia   Updated January 29, 2024 at 6:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is possible but since Amelia can only exist in WordPress environment you can not have only link for each event. But what you can do is you can ...