As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

ben Issue with Outlook Calendar IntegrationClosed   Amelia   Updated March 7, 2024 at 1:32pm   8 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that you have placed thishttps://2.buzzsitepreview.co.uk/Tweaks/wp-admin/admin.php?page=wpamelia-employees#/employeesInst ... Marguerite de Tanoüarn problem with Google CalendarClosed   Amelia   Updated March 7, 2024 at 1:15pm   8 Most recent comment from Stefan Petrov:Hello Marguerite,Thanks for the confirmation.Of course, keep us posted. Guillaume Lahaye Working day exception with pauseClosed   Amelia   Updated March 7, 2024 at 1:05pm   2 Most recent comment from Stefan Petrov:Hello Guillaume,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. If you configure the timeslots in "special day" they will be visib ... Aline TimezoneClosed   Amelia   Updated March 7, 2024 at 12:00pm   4 Most recent comment from Stefan Petrov:Hello Aline,Apologies for the delayed answer. We have had some issues with the appointment time not being reflected correctly in the Calendars, but this has been fixed with the recent versions of Ame ... Marcelo Rodriguez Plugin isn't workingClosed   Amelia   Updated March 7, 2024 at 12:25pm   11 Most recent comment from Marko Davidović:Hello again,We have checked everything and there seems to be no issues in Amelia. We can see that this employee has multiple calendars so please make sure the he is checking the correct calendar for a ... Audrey Mertens Technical paiement solutionClosed   Amelia   Updated March 7, 2024 at 10:48am   14 Most recent comment from Stefan Petrov:Hello Audrey,Great!  Here is the CSS code for this section #amelia-container > div.am-fs__main.am-rw-768 > div > div:nth-child(2) > div > div.am-collapse > div > div.am-collapse-item__heading.am-coll ... Jamie Fairclough Facebook page book now buttonClosed   Amelia   Updated March 7, 2024 at 10:09am   2 Most recent comment from Stefan Petrov:Hello Jamie,Thanks for reaching out to us.As you may already know, the features that we add are based on the user votes, but currently, there are a lot of other features that are yet to be added. You ... Cécile laure Benabid prebernard Impossible de rajouter des extensions sur wordpressClosed   Amelia   Updated March 7, 2024 at 9:46am   2 Most recent comment from Stefan Petrov:Hello Cécile laure Benabid prebernard,Thanks for reaching out to us.You would need to configure the employee working hours since the timeslots depend on them. To give you an example - Create an emp ... Elisabeth [ameliaeventslistbooking]Closed   Amelia   Updated March 7, 2024 at 9:37am   4 Most recent comment from Stefan Petrov:Hello Elisabeth,Thank you. Let us know if you have any other questions or issues.Sorry for the inconvenience. Jim Pedersen Amelia will not loadClosed   Amelia   Updated March 7, 2024 at 9:23am   4 Most recent comment from Stefan Petrov:Hello Jim.Thanks for letting me know! Meanwhile, we have released Amelia 7.4.3, so you might want to update to this one. The issue has been fixed with this update. Lewis ¿Como puedo realizar reservas de más de un día para una casa rural? / How can I make reservations for more than one day for a rural house?Closed   Amelia   Updated March 7, 2024 at 9:15am   4 Most recent comment from Marko Davidović:Hello there,Yes, I am afraid that Amelia will not fit your needs since you want to use it for house rental And Amelia is not designed for that.Please log in to http://store.tms-plugins.com/ and unde ... Ashley change event list viewClosed   Amelia   Updated March 7, 2024 at 8:08am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... Aydinhan Step BookingClosed   Amelia   Updated March 7, 2024 at 8:08am   2 Most recent comment from Uroš Jovanović:Hello Aydinhan,Thank you for reaching out to us.Unfortunately, there is no such option in Amelia. When you preselect the service on the booking form, you will not be able to choose a different service ... Taylor Barratt Passing Parameter to ShortcodeClosed   Amelia   Updated March 7, 2024 at 7:05am   2 Most recent comment from Uroš Jovanović:Hello Taylor,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Paolo Mercante adapt the plugin for restaurant reservationClosed   Amelia   Updated March 6, 2024 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for reaching out to us.Yes, Amelia can be used for restaurant table booking. We don't have an option for displaying the table plan, but you can create tables in the place wh ...