Okay

Public Tickets

Jonas Höglund Exporting Amelia to new siteClosed   Amelia   Updated November 21, 2023 at 12:46pm   4 Most recent comment from Marko Davidović:Hello again Jonas,Our developers plan to implement this option in the future there is no eta at this so we can not make any promises in that regards at this time. This is the best option that we ca of ... Jonah Faigel Buffer timeClosed   Amelia   Updated November 21, 2023 at 11:06am   6 Most recent comment from Uroš Jovanović:Hello Jonah,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... Sebastian How to implement Employee badgesClosed   Amelia   Updated November 21, 2023 at 11:00am   2 Most recent comment from Stefan Petrov:If you have any other questions, please open a new ticket and we will gladly help you there.Hello Sebastian,Thanks for reaching out to us.This option can be found in the Employee settings, when you sc ... Fopa Armel How can I display the first available datesClosed   Amelia   Updated November 21, 2023 at 10:48am   4 Most recent comment from Stefan Petrov:Hello Fopa,Regarding the first topic, sorry to disappoint, but, currently, that is not possible. When it comes to the search shortcode, here is what you can use [ameliasearch] if you want to show th ... Sruthi Ravindran PaymentsClosed   Amelia   Updated November 21, 2023 at 10:13am   2 Most recent comment from Stefan Petrov:Hello Sruthi,Thanks for reaching out to us.Currently, we only have integration with PayPal, Stripe, WooCoomerce, Mollie and RazorPay. We've seen the some users are using the WooCoomerce to integ ... Peter Not using employeesClosed   Amelia   Updated November 21, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for reaching out to us.We are not quite sure what you want to set up but there is a workaround on how you can connect all employees to one mail address.As for the employees' ... Jonas Höglund ZOOM URL for event needs PasscodeClosed   Amelia   Updated November 21, 2023 at 8:56am   10 Most recent comment from Stefan Petrov:Hello Jonas,That's understandable, I've tried to provide as much information as I can, but of course, we will work on improving the documentation regarding this.Freel free to reach out to us ... Marina After upgrading to a pro license, how do I get the API key?Closed   Amelia   Updated November 21, 2023 at 8:45am   8 Most recent comment from Stefan Petrov:Hello Kamel,Apologies, but our policy is to have one issue or question per ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to differen ... Keri-Lee Larmand Service DurationClosed   Amelia   Updated November 21, 2023 at 7:53am   4 Most recent comment from Marko Davidović:Hello Jamie,We can see that you managed to find a solution but just to make sure you need to set your default time slot step to 5 minutes so that you can choose duration as you wishIn any case we are ... Maja Opara Event list shortcode with locationClosed   Amelia   Updated November 21, 2023 at 7:45am   4 Most recent comment from Stefan Petrov:You are welcome, Maja.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Sanaà Naser Products are not workingClosed   Amelia   Updated November 21, 2023 at 7:05am   4 Most recent comment from Marko Davidović:Hello Sanaa,It can look like that until you get the hang of it, there are many option because we have tens of thousands of users and many of them have different requirements so that is way we have imp ... Norman Gabalin Client not registering on backend bookingClosed   Amelia   Updated November 21, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello Norman,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... niko I can't update and publish amelia page.Closed   Amelia   Updated November 21, 2023 at 6:09am   4 Most recent comment from Marko Davidović:Hello niko, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Jonas Höglund Events pricing and maximum number of slotsClosed   Amelia   Updated November 20, 2023 at 9:51pm   7 Most recent comment from Jonas Höglund:Debi, what I would do is to create an appointment with several spots, maybe throw in some assets. I haven't tried it, but that was my idea. What I did instead was just sell woo products, integrat ... Patrik Varga Notifications for EventsClosed   Amelia   Updated November 20, 2023 at 5:35pm   6 Most recent comment from Uroš Jovanović:Hello Patrick,I completely understand your position and I appreciate your honesty and feedback.As our developers are working on plenty of different feature implementation and bug fixes at all times, ...