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Public Tickets

Anders Skov Westermann LocalisationClosed   Amelia   Updated January 11, 2024 at 10:13am   4 Most recent comment from Uroš Jovanović:Hello Anders,Glad to be able to assist you.Please let me know if you have any other questions. Petar Payment hooksClosed   Amelia   Updated January 11, 2024 at 2:29pm   5 Most recent comment from Stefan Petrov:Hello Petar,You can use this hook, with booking data: function my_custom_function ($reservationData, $container) {    if ($reservationData && $reservationData['booking']['payments ... Philipp Herrmann error messageClosed   Amelia   Updated January 11, 2024 at 8:56am   2 Most recent comment from Stefan Petrov:Hello Philipp,Thanks for reaching out to us.Unfortunatelly, it's a known issue with Divi builder, it has been reported already and we are working on fixing this for a future update. Make sure t ... Franziska Skip Package Info in Booking FormClosed   Amelia   Updated January 11, 2024 at 8:31am   6 Most recent comment from Marko Davidović:Hello again Franziska,Yes that is correct I'm afraid, this can be set only when services are included but when you show only packages in that case it can not show the calendar on the first step. ... Arno Hoffrichter Link to google MeetClosed   Amelia   Updated January 11, 2024 at 8:29am   4 Most recent comment from Marko Davidović:Hello again Arno,You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it ... George Change label 'employee' to something elseClosed   Amelia   Updated January 11, 2024 at 8:15am   4 Most recent comment from Stefan Petrov:Hello George,Apologies, but when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and que ... Andzelika PACKAGE EXPIRY & COUPONSClosed   Amelia   Updated January 11, 2024 at 7:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. There is only option to cancel this package as you mentioned already there is no opt ... Ahsan Custom Field issueClosed   Amelia   Updated January 11, 2024 at 6:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.In Amelia/setting/payments, if you scroll down when WooCommerce payment gateway is enabled, you will see the option to Set MetaData and Description: Jus ... Franziska package durationClosed   Amelia   Updated January 10, 2024 at 2:01pm   6 Most recent comment from Uroš Jovanović:Hello Franziska,Glad to be able to assist you.Please let me know if you have any other questions. Chandrima How add other or existing WooCommerce product to AmeliaClosed   Amelia   Updated January 10, 2024 at 1:10pm   2 Most recent comment from Uroš Jovanović:Hello Chandrima,Thank you for reaching out to us and for your patience.1. It is possible to set different WooCommerce products for different services and events. By default, all services/events are c ... Patrick SMSClosed   Amelia   Updated January 10, 2024 at 12:55pm   8 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for the update on this.Please check the following article on this:Appointments are automatically canceledLet me know if that helped you or not. Olivia I requested a refundClosed   Amelia   Updated January 10, 2024 at 12:22pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We do not send confirmation emails for that, if you have requested a refund it should reach you in 7 business days. In case it does not reach you please r ... Sonja Minimum event participantsClosed   Amelia   Updated January 10, 2024 at 11:50am   2 Most recent comment from Stefan Petrov:Hello Sonja,Thanks for reaching out to us. I went ahead to test this use case. So, let say that the maximum number of allowed spots is 10, the option to set the registration close when a minimum numb ... Huong missing notificationClosed   Amelia   Updated January 10, 2024 at 11:25am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Rob Huurman Invoice dateClosed   Amelia   Updated January 15, 2024 at 10:48am   5 Most recent comment from Marko Davidović:Hello there,We have checked this and unfortunately, this can not be achieved. It currently shows the invoicing date and it cannot be changed, that's how the plugin works.Should you have any furt ...