As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Paul Swaak issues with bookingClosed   Amelia   Updated March 8, 2024 at 1:16pm   7 Most recent comment from Marko Davidović:Hello again,1. Yes that is correct. If you have several employees on several services you can switch services and employees 2. Yes, if you have several employees available for same service then they ... Herbert Events not updating and Extras not showing up in woo cartClosed   Amelia   Updated March 8, 2024 at 1:01pm   9 Most recent comment from Stefan Petrov:Hello Herbert,Thanks, but it says that i should be using the username with @ sign Tom Booking widget is not loading when logged out of wp-adminClosed   Amelia   Updated March 8, 2024 at 12:48pm   19 Most recent comment from Stefan Petrov:Hello RK Création,Thanks for letting us know.I'll make sure that I forward this to the developers. Denis Problemas with the pluginClosed   Amelia   Updated March 8, 2024 at 11:26am   4 Most recent comment from Uroš Jovanović:Hello Denis,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... ikadoumene exist fonctionality?Closed   Amelia   Updated March 8, 2024 at 10:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion ... Keary MembershipClosed   Amelia   Updated March 8, 2024 at 10:03am   3 Most recent comment from Amélie Maury:Hello Keary,have you found a solution to your problem? How did you manage subscriptions with Amelia? Payment is made automatically every month? PAQUERIAUD julie SMS RAPPELClosed   Amelia   Updated March 8, 2024 at 9:38am   20 Most recent comment from Stefan Petrov:Hello julie,You need to do this from your TMS store account since we don't have the access to your accountGo to "My licenses", then find the license you need, hit the "three dots" at the top rig ... Mohammad Sohanur Rahman Events calendar is loading too slowClosed   Amelia   Updated March 8, 2024 at 9:34am   4 Most recent comment from Stefan Petrov:Hello Mohammad,You are welcome.Well, that's not a large number, i guess you can increase the php limit and see if it's better.There is not much that we can do since as we mentioned Amelia is ... Promsy Célia URGENT Problem with AmeliaClosed   Amelia   Updated March 8, 2024 at 9:07am   6 Most recent comment from Stefan Petrov:Hello Célia,I understand your concern, but without knowing the specific details of your situation, it's challenging to offer precise troubleshooting advice. We promptly checked the website and ... Mārtiņš Cannot make a new service?Closed   Amelia   Updated March 7, 2024 at 8:09pm   5 Most recent comment from Uroš Jovanović:Hello Mārtiņš,That is fine.I will have this ticket closed now. Patryk viewClosed   Amelia   Updated March 7, 2024 at 3:35pm   17 Most recent comment from Stefan Petrov:Hello Patryk,You are most welcome! I'm glad that we could help.I shall forward this invitation to managementMy apologies if I already asked this before, but may I ask you for a small favor if yo ... Simone Donker Google Calender syncClosed   Amelia   Updated March 7, 2024 at 3:15pm   8 Most recent comment from Stefan Petrov:You are welcome, Simone.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Mark Skillen Multiple email recepients to recieve notificationsClosed   Amelia   Updated March 7, 2024 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.For that purpose, you can add those additional emails to the "Send all notifications to additional addresses" option on the Amelia/Settings/Notifications pa ... Mohiz Customer AreaClosed   Amelia   Updated March 8, 2024 at 10:17am   10 Most recent comment from Marko Davidović:Hello again,We are not quite sure what the issue is but we will try to explain how you need to set Smtp and how it work.On 30 May 2022, Google will no longer support the use of third-party apps or dev ... ben Issue with Outlook Calendar IntegrationClosed   Amelia   Updated March 7, 2024 at 1:32pm   8 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that you have placed thishttps://2.buzzsitepreview.co.uk/Tweaks/wp-admin/admin.php?page=wpamelia-employees#/employeesInst ...