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Public Tickets

Daan the working hours do not match the possible hours that you can book as a customerClosed   Amelia   Updated January 9, 2024 at 8:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Service work hours and days deepened on what you have set in employee work hours. That being said we went on your site but as far as we can see everything ... Jiguel Custom URL for bookingClosed   Amelia   Updated January 9, 2024 at 8:02am   2 Most recent comment from Stefan Petrov:Hello Jiguel,Thanks for reaching out to us. Unfortunatelly, currently, Amelia has official integration with only Zoom and Google Meet. The way how this works is, as soon as you enable the integratio ... Alex Rodberg End time visibility on Booking Form 1.0Closed   Amelia   Updated January 9, 2024 at 7:10am   3 Most recent comment from Marko Davidović:Hello there Alex, Thank you for reaching out to us.We are just glad to hear that you managed to set everything up and we will close this ticket but in case you have any further inquiries, we kindly r ... michael Amelia issueClosed   Amelia   Updated January 9, 2024 at 7:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are not quite sure what the issue is and how it look we do not have URL of that page so that we can take a look but we will try to help as best as we c ... Francesca Kendall Create CustomerClosed   Amelia   Updated January 9, 2024 at 6:46am   2 Most recent comment from Marko Davidović:Hello again, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Employees can not create customers only managers and admin can create customers. In lig ... Taya Raine Services are booked as Pending not ApprovedClosed   Amelia   Updated January 9, 2024 at 6:44am   4 Most recent comment from Marko Davidović:Hello again, Can you please check what status is set in your service settings like this  Looking forward to your reply.  Sonja customize "Add to Calendar"Closed   Amelia   Updated January 9, 2024 at 6:38am   6 Most recent comment from Marko Davidović:Hello again Sonja, Of course, we understand and we are here for you if you need any more assistance.  We wish you all the best and hope you have a wonderful day ahead.  Jan Macák Notification placeholder for appointment priceClosed   Amelia   Updated January 9, 2024 at 6:35am   8 Most recent comment from Marko Davidović:Hello again, We are delighted to hear that you managed to set this up to suit your needs and should you have any further inquiries, we kindly request that you open separate tickets for each question  ... Christian Booking form 2.0 Images missingClosed   Amelia   Updated January 9, 2024 at 6:32am   12 Most recent comment from Marko Davidović:Hello Christian, You are most welcome, and we are glad that we were able to help you. And I have forwarded your suggestion to the appropriate sector. Should you have any further inquiries, we kindly r ... Frédéric %location_description% placeholder ignoredClosed   Amelia   Updated January 9, 2024 at 6:32am   4 Most recent comment from Marko Davidović:Hello there, As we mentioned this is just s test notification so no actual values is taken and it is not booked on actual location some data a filled in and some are note. You can always book a real ... Varun Patel Time Related IssueClosed   Amelia   Updated January 9, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We went on your site but we do not see any issues As far as we can see everything is looking good and there are no issues.  simonin laura Réservation sans choix d'employés et ouverture autonomatique de créneauClosed   Amelia   Updated January 9, 2024 at 6:26am   4 Most recent comment from Marko Davidović:Hello again, Amelia work like this. Not sure why you need 2 identical services but let us explain how Amelia works. Service work hours depends on employee work hours and when you set that your emplyoe ... Jacob S Customizing Employee/Customer PortalClosed   Amelia   Updated January 5, 2024 at 5:54pm   2 Most recent comment from Uroš Jovanović:Hello Jacob, Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If ... Shantanu Baviskar How to send automated reminder to customers that their package is about to expire?Closed   Amelia   Updated January 5, 2024 at 5:49pm   2 Most recent comment from Uroš Jovanović:Hello Shantanu,Thank you for reaching out to us.Regrettably, Amelia's built-in features do not currently include the option you're seeking. You can propose this feature by visiting the follo ... Cher Hamilton cancel and refundClosed   Amelia   Updated January 5, 2024 at 11:27am   2 Most recent comment from Uroš Jovanović:Hello Cher,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a ...