Okay

Public Tickets

Shaun Adams Employee Selection list orderClosed   Amelia   Updated November 20, 2023 at 5:09pm   4 Most recent comment from Uroš Jovanović:Hello Shaun,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Alan upgrade to pro 5 domainsClosed   Amelia   Updated November 20, 2023 at 4:43pm   5 Most recent comment from Uroš Jovanović:Hello ALan,Thank you for the update on this.We can continue our conversation on the following ticket: https://tmsplugins.ticksy.com/ticket/3523977/ maite Stripe integrationClosed   Amelia   Updated November 20, 2023 at 4:00pm   2 Most recent comment from Uroš Jovanović:Hello Maite,Thank you for reaching out to us.In regards to none payments appearing in Stripe, can you please check if the payments in Amelai were made through Stripe?In regards to customer information ... Guy Potter Cron Event doesn't loadClosed   Amelia   Updated November 20, 2023 at 3:56pm   2 Most recent comment from Uroš Jovanović:Hello Guy,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3523421/ For future reference, please don't open m ... Gil Problem with gtranslate moduleClosed   Amelia   Updated November 20, 2023 at 3:44pm   12 Most recent comment from Uroš Jovanović:Hello Gil,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Alan Restore Pro 1 SubscriptionClosed   Amelia   Updated November 20, 2023 at 2:55pm   4 Most recent comment from Stefan Petrov:Hello Alan,Please accept our apologies, there was an error in our system. We've refunded both the Pro 5 and Pro 1 licenses to your account. Feel free to purchase again Pro 1, and it should be ok. ... Sanaà Naser Splitted Payment on site and in storeClosed   Amelia   Updated November 20, 2023 at 1:06pm   4 Most recent comment from Stefan Petrov:Hello Sanaa,Certainly, yes. The deposit feature is only available for online payments, and the customer would need to pay a deposit in advance, while the rest will be paid on-site.I hope it helps.  Tobias Legenstein Spam ProtectionClosed   Amelia   Updated November 20, 2023 at 1:04pm   2 Most recent comment from Stefan Petrov:Hello Tobias,Thanks for reaching out to us. We don't have official integration with any other captcha solutions. We recommend using the Google Recaptcha, and you can find more information on this ... Assaf employee badgesClosed   Amelia   Updated November 20, 2023 at 1:04pm   4 Most recent comment from Marko Davidović:Hello Assaf,Yes, of course.When you add the badge on the backend in the employee modalThe customers will be able to see this badge during the booking process when they choose an employee like thisHope ... Zoltan Ordog Events List 2.0 booking list not loadingClosed   Amelia   Updated November 20, 2023 at 12:59pm   2 Most recent comment from Marko Davidović:Hello again,I can see that this is a duplicate ticket, and we already covered this topic in another ticket:https://tmsplugins.ticksy.com/ticket/3525459/For future reference, please don't open mu ... stefania trudu custom appointment slotsClosed   Amelia   Updated November 20, 2023 at 12:55pm   4 Most recent comment from Marko Davidović:Hello Stefania,We are glad to hear that, we understand now, that when you turn off this option you will see the time slots as you set them in the default time slot settings. So if you set it to 5 minu ... Bernard Youngblood Sales Tax?Closed   Amelia   Updated November 20, 2023 at 12:42pm   2 Most recent comment from Marko Davidović:Hello Bernard, Thank you for purchasing Amelia, and for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Amelia itself doesn't handle the payments but we hav ... Ben Campbell Scheduling issuesClosed   Amelia   Updated November 20, 2023 at 12:42pm   2 Most recent comment from Marko Davidović:Hello Ben, Thank you for reaching out to us.We are glad to hear that everything is fine now.Should you have any further inquiries, we kindly request that you open separate tickets for each question a ... Marcel Amelia Block ErrorClosed   Amelia   Updated November 20, 2023 at 12:16pm   2 Most recent comment from Marko Davidović:Hello again,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3525063/ For future reference, please don't open ... margaret Mail issueClosed   Amelia   Updated November 20, 2023 at 11:19am   2 Most recent comment from Marko Davidović:Hello margaret, Thank you for reaching out to us.Please check if you have assigned an employee to that event and if this employee is connected to a Zoom user.Kind regards.