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Public Tickets

Khushboo Cant Activate My LicenseClosed   Amelia   Updated January 12, 2024 at 4:46pm   8 Most recent comment from Uroš Jovanović:Hello Khushboo, I can confirm that and also, I will gladly assist you with anything you need help setting up Amelia. Looking forward to your update. Mattias Lax Add a pdf to servicesClosed   Amelia   Updated January 12, 2024 at 4:30pm   8 Most recent comment from Uroš Jovanović:Hello Siggi, Thank you for reaching out to us. Also, thank you for sharing that solution with us. At the moment, we do not have an ETA on when the Gift Card option and attachments in mail directly fr ... Francesca Kendall cart email notificationClosed   Amelia   Updated January 12, 2024 at 3:24pm   4 Most recent comment from Uroš Jovanović:Hello Francesca,The information that I provided you with is in regards to the cart information.That is how it needs to be set in order for the correct information to appear in the notification.Pleas ... Fabian Customer panel loginClosed   Amelia   Updated January 12, 2024 at 1:58pm   4 Most recent comment from Stefan Petrov:Hello Fabian,Apologies, thanks for the additional explanation. When it comes to the customer panel, you can choose between the login form, or access link. In the User Role settings, when you select th ... Laura van Nieuwland Translation Employee panelClosed   Amelia   Updated January 12, 2024 at 1:39pm   2 Most recent comment from Stefan Petrov:Hello Laura,Thanks for reachingo out to us.It does work when you translate the string in Loco Translate. For example, Make sure that you are selecting the correct strings and the language.Let me know ... Nicholas Bozzo Use coupon on manual appointmentsClosed   Amelia   Updated January 12, 2024 at 10:17am   2 Most recent comment from Stefan Petrov:Hello Nicholas,Thanks for reaching out to us.You can manually schedule an appointment from the backend for the customer, where you can also see the option to add the coupon.In the notifications templa ... Brad 7.3 Update Has Broken Field OrderClosed   Amelia   Updated January 12, 2024 at 7:55am   14 Most recent comment from Marko Davidović:Hello again Brad,You are most welcome, and we are glad that we were able to help you. And once again we do apologise for the inconvenience.  Should you have any further inquiries, we kindly request ... Fabian APIs integrationClosed   Amelia   Updated January 22, 2024 at 6:10am   5 Most recent comment from Marko Davidović:Hello Fabian, We just got the feedback from our colleagues and they have told us that we are working on adding more wp hooks to Amelia which will be triggered at different actions within Amelia. Howev ... Jan Weiss Ressource does not limit locationClosed   Amelia   Updated January 12, 2024 at 10:11am   3 Most recent comment from Marko Davidović:Hello again Jan, We checked this and everything is fine. So resources do not determine what will be available for booking, but how many appointments can be booked for a service/location at the same t ... Stephen Thank you page / conversionsClosed   Amelia   Updated January 11, 2024 at 10:26pm   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be impl ... Evi Hollmann Zoom Integration - no dataClosed   Amelia   Updated January 11, 2024 at 4:34pm   11 Most recent comment from Uroš Jovanović:Hello Evi,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the� ... Francesca Kendall consultation formsClosed   Amelia   Updated January 11, 2024 at 3:12pm   2 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Duncan Richardson Not letting me customise the events viewClosed   Amelia   Updated January 11, 2024 at 2:53pm   2 Most recent comment from Stefan Petrov:Hello Duncan,Thanks for reaching out to us.Unfortunately, this has been reported already. It's an issue related to the Divi builder. We are already working on it and it should be fixed with the n ... Boledi Struggling with plugin activationClosed   Amelia   Updated January 11, 2024 at 2:32pm   2 Most recent comment from Stefan Petrov:Hello Boledi,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3559253 For future reference, please don't open ... Yamato Can't complete booking as Amelia tries to assign an unavailable employee for a selected time slotClosed   Amelia   Updated January 11, 2024 at 2:30pm   3 Most recent comment from Uroš Jovanović:Hello Yamato,Thank you for sharing the solution for that with us here.I will have this checked with our developers and let you know if this will cause any other issues with the Amelia plugin.I apprec ...