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  Public Ticket #3609101
Stripe not showing name of customer
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  •  1
    Kavaitri started the conversation

    Hello, 

    My Amelia calendar is set up to take Stripe payments. I see the Stripe app only shows the client name rarely. 

    So, I've been spending some time in my mornings figuring out which client made which payment when viewing the Stripe app. Is it possible to have the client's name reliably shown for each payment in the Stripe app?


    All the best!


    Kav

  •  1,327
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We will try to explain and help you as best we can. In Amelia, in MetaData only a description of the transaction are sent.

    Stripe has its own "Customers" section, which is not updated, even if we enter the MetaData "customer: %customer_email%", customer information cannot be transferred at the moment, only the description of the transaction is possible for now.

    But we will try to help you with the workaround. You can try going into ../wp-content/plugins/ameliabooking/src/Infrastructure/Services/Payment/StripeService.php

    if (isset($data['metaData']['email'])) {
        $stripeData['receipt_email'] = $data['metaData']['email'];
    }
    

    Like this:

    2124754175.png

    I don't know if it's going to work, though, if there isn't already a customer with this email registered in Stripe. But we hope this will help you. 

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

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  •  1
    Kavaitri replied

    Thank you! 

    I don't think this option will work for my needs with new customers who have no stripe account! But I'll give it a shot. It looks like I"ll need to keep track of purchases by having my Amelia finances page open, as well as the stripe payments page open, then matching them manually during my accounting.  

    Kind regards, 

    Kav

  •  1,327
    Marko replied

    Helloo again,

    This is how it works and at this time we can not influence this I'm afraid. Should this be possible to change to change in the future our developers will implement this in Amelia.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables