As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

mrimpact2013 Dashboard DateClosed   Amelia   Updated April 4, 2019 at 10:46am   2 Most recent comment from Miloš Jovanović:HI mrimpact2013,Thank you for your purchase.Something like this will be possible in the upcoming update of the plugin but for now this is not possible.Best regards. Robert Hammar Location settingClosed   Amelia   Updated April 4, 2019 at 10:02am   4 Most recent comment from Miloš Jovanović:HI Robert,As I remember I did not enter your site without the credentials?Did you maybe left it on some other ticket?If you can send me the credentials here I will gladly help.Best regards. Robert Hammar Saving customers addressClosed   Amelia   Updated April 4, 2019 at 9:42am   2 Most recent comment from Isidora Markovic:Hi Robert,Thank you for your purchase.It should be saved because you made it as required.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a l ... Brhum Bhatia ExtrasClosed   Amelia   Updated April 3, 2019 at 11:28pm   3 Most recent comment from Daniel Bar-Ness:+1 for this! It will be required for taxation purposes to list all services charged for, so this is an essential element for an enterprise-level program! Vasilis Gryparis CRON JOBClosed   Amelia   Updated April 3, 2019 at 3:05pm   2 Most recent comment from Isidora Markovic:Hi bgriparis,Thank you for your purchase.You have to set only one cronjob. You can find instructions here.(look for How to set the cron job notifications?)Best regards. choicemediaworks Amelia not workingClosed   Amelia   Updated April 3, 2019 at 11:54am   2 Most recent comment from Isidora Markovic:Hi choicemediaworks,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the ... bemigrante i can't create serviceClosed   Amelia   Updated April 3, 2019 at 9:35am   4 Most recent comment from Miloš Jovanović:HI parcialimmo,We receive a lot of emails daily so can you please write me the credentials here, it will be much easier for us and my team to login.Thank you.Best regards. Brhum Bhatia CouponClosed   Amelia   Updated April 3, 2019 at 9:35am   4 Most recent comment from Miloš Jovanović:HI Brhum,It would be great if you could suggest this feature on our features list here. We plan to follow our customers needs and implement the most requested features first.Best regards. Milos Tresiglavic Custom DateClosed   Amelia   Updated April 3, 2019 at 9:19am   2 Most recent comment from Isidora Markovic:Hi Milos,Thank you for your purchase.Unfortunately at the moment we don't have support for Events. We are working on this feature at this moment and it will be available very soon.Because we don ... Patty Iverson Amelia wizard won't show on siteClosed   Amelia   Updated April 3, 2019 at 7:00am   2 Most recent comment from Isidora Markovic:Hi Patty,Thank you for your purchase.Sorry for inconveniencePlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Julie page won't loadClosed   Amelia   Updated April 2, 2019 at 3:51pm   9 Most recent comment from Michal:Hello,have you already resolved this issue? When I uploaded the plugin, everything was OK, but after adding services I see hour glass spinnin and it cannot load. Thank you for your answer. Best Rega ... Terri Voltz Group BookingsClosed   Amelia   Updated April 2, 2019 at 12:54pm   2 Most recent comment from Isidora Markovic:Hi Terri,Thank you for your purchase.Unfortunately at the moment we don't have implementation for Event booking, but your case can be done with Special days. You can read more about this in our ... Rafael Gonzalez Shortcode button not availableClosed   Amelia   Updated April 2, 2019 at 10:35am   6 Most recent comment from Miloš Jovanović:HI Rafael,Sorry but I do not quite understand how it should look.Do you maybe have an example of that View so i can give you my suggestion?Best regards. Bert Multiple calendarsClosed   Amelia   Updated April 2, 2019 at 10:27am   33 Most recent comment from [deleted]:Hi Bert,You are welcome.You can only change colors of all dates on our Customize page, but it is not possible to change just particular dates.Best regards. Mossage QueryClosed   Amelia   Updated April 2, 2019 at 10:24am   2 Most recent comment from Miloš Jovanović:HI Adam,Thank you for your purchase.Sorry to disappoint you but recurring appointments are not included yet in our plugin built in features.It would be great if you could suggest this feature on our ...