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Public Tickets

Greta Subscription CancellationClosed   Amelia   Updated July 17, 2024 at 12:11pm   4 Most recent comment from Aleksandar Vuković:I'm sorry, Greta, but the refund has already been processed, and we can't stop it.I am glad, however, to hear you were able to find a way to make it work. In order to receive updates and pre ... Carlos Ramos Medical historyClosed   Amelia   Updated July 17, 2024 at 11:42am   2 Most recent comment from Stefan Petrov:Hi Carlos,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Jhon Velez Conectar agenda Zoom + CalendarClosed   Amelia   Updated July 17, 2024 at 10:44am   4 Most recent comment from Stefan Petrov:Hi Jhon,Of course. On this link, you can find the information regarding the Google Calendar integration, and on this one you can find Zoom instructions. It's pretty simple process, you just ne ... Phil Mace renewal of lienceClosed   Amelia   Updated July 18, 2024 at 9:52am   14 Most recent comment from Stefan Petrov:Hi Phil,Just wanted to let you know that the refund has been processed successfully. It usually takes 5 -7 business days for the funds to be processed to your account. Let us know if you don't re ... Trevor Incorrect Event Start & End time displayed in notification emailsClosed   Amelia   Updated July 17, 2024 at 8:02am   2 Most recent comment from Stefan Petrov:Hi Trevor,Thanks for reaching out to us. I suppose you've checked the timezone settings? It should be configured to the nearest city in your timezone instead of UTC. In case you haven't, I r ... Jhon Velez Amelia stopedClosed   Amelia   Updated July 17, 2024 at 7:48am   15 Most recent comment from Marko Davidović:Hello again,We will close this ticket now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you a ... Mendy Ouzillou The SMS sending phone number is an issueClosed   Amelia   Updated July 17, 2024 at 6:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.These are 2 separate issues alpha sender is just a way to show different name but all notifications are sent from one account. And customers can not reply ... Richard Siebenmorgen Notifications only for specific service categoiesClosed   Amelia   Updated July 17, 2024 at 5:23am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... mike create amelia popup for specific service with a linkClosed   Amelia   Updated July 17, 2024 at 5:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are not familiar with each builder but they should work in similar ways and have similar options.Now you can just try our own native Amelia PopUp, like ... CPCI Solutions Shared ressources for specific datesClosed   Amelia   Updated July 17, 2024 at 5:16am   6 Most recent comment from Marko Davidović:Hello again,The only option at this time is to create day off for employee as we mentioned since service work hours and days depend on employee work hours and days. Perhaps this can save you time and ... K.C. Balaji Date and Time formatClosed   Amelia   Updated July 16, 2024 at 2:30pm   4 Most recent comment from Aleksandar Vuković:You're welcome, K.C. Please feel free to reach out to us if you have any further questions or concerns! Andy Cameron Function hangsClosed   Amelia   Updated July 16, 2024 at 2:24pm   3 Most recent comment from Stefan Petrov:Hi Andy,Just about to reach out to you to inform you that we released a new update, and you've just updated in the meantime.If you have any other questions, please open a new ticket and we will g ... Braulio Santos Square paymentClosed   Amelia   Updated July 16, 2024 at 1:36pm   6 Most recent comment from Miloš Jovanović:Hello Braulio,We just wanted to advise we added a native Square Payment integration. It is available from our new Version 7.7 for all licence plans. You can check out more about the integration o ... Kenzie Square IntegrationClosed   Amelia   Updated July 16, 2024 at 1:03pm   3 Most recent comment from Miloš Jovanović:Hi Kenzie, Apology for reaching out after so much time. We just wanted to advise we added a native Square Payment integration. It is available from our new Version 7.7 for all licence plans. You c ... Jonas Höglund How does downpayment workClosed   Amelia   Updated July 16, 2024 at 12:50pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can either do it it manually outside of Amelia or you can use payment link option. With this option they need to pay the rest of the amount before the ...