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Public Tickets

Luigi Version 7.5 not work with woocommerceClosed   Amelia   Updated July 15, 2024 at 1:26pm   23 Most recent comment from Stefan Petrov:Hi Luigi,This is still in the testing phase, for now, these options are turned on for new users (new installations). Since you are already an existing user, these options are already turned on, so you ... Erupt Media URGENT! Services DisappearedClosed   Amelia   Updated July 15, 2024 at 11:13am   4 Most recent comment from Marko Davidović:Hello there,Uros is out of the office so I will step in form him. Please send us a staging site along with WP-admin (Administrator) user,  FTP credentials and the database access ( Either link with ... Yuki Service Custom CapacityClosed   Amelia   Updated July 15, 2024 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello Yuki.Modifying the service asks you whether you want to update the modified settings for all employees assigned to it or not:If you click on "No", the change will apply only to the service, whil ... Rico Customer panelClosed   Amelia   Updated July 15, 2024 at 9:35am   2 Most recent comment from Stefan Petrov:Hi Rico,Thanks for reaching out to us.That's a nice idea, but, unfortunately, there is currently no such option with Amelia's built-in features. Customers are only able to manage their appoi ... Valerian Dejours Amelia Confirmation EmailClosed   Amelia   Updated July 15, 2024 at 8:13am   2 Most recent comment from Aleksandar Vuković:Hello Valerian.This email doesn't come from Amelia but from WooCommerce. Amelia's email templates are different, and not styled like this.You can modify the description for WooCommerce by ut ... Mark Lovett setting up online payment with WaveClosed   Amelia   Updated July 15, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hi Mark,Thanks for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3685576/ For future referenc ... Laura getting startedClosed   Amelia   Updated July 15, 2024 at 7:27am   4 Most recent comment from Stefan Petrov:Hi Laura,Great to hear that! I'm glad that I could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with review ... Valerian Dejours Amelia Confirmation EmailClosed   Amelia   Updated July 15, 2024 at 7:10am   2 Most recent comment from Stefan Petrov:Hi Valerian,Thanks for reaching out to us. Please check if the timezone settings are properly configured in Wordpress settings. It should be configured to the nearest city in your timezone, instead of ... alex Notifications are crapClosed   Amelia   Updated July 15, 2024 at 6:52am   4 Most recent comment from Stefan Petrov:Hi Alex,Yes, we are aware of this issue, that's why we added a note to inform the users. As said, it will be fixed in future updates.Apologies for the inconvenience again.  Kayla Snyder Starter→Standard Upgrade IssuesClosed   Amelia   Updated July 15, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to upgrade it manually.You can download Amelia from this link https://we.tl/t-G1cMrtgwNA We are sending you a short instruction on how to update ... Mark Lovett Need 2 booking calendar formsClosed   Amelia   Updated July 15, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you do not want to show the employee and location fields you can hide them easily in customize section. As for separate booking forms for each service ... Adina J Docter Docter European/Military time stampClosed   Amelia   Updated July 15, 2024 at 5:10am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is for front end only not for the backend. This is still not possible to set on the backend. We plan to redesign backend in the near future so we en ... Andrij Romaniw Two or more independent calendar for one personClosed   Amelia   Updated July 15, 2024 at 5:10am   5 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can either set fixed general emplyoee work hours or you can use special day. There is no third option. You can set special days work weeks or months ... Kavaitri One Employee working at 2 locations over the weekClosed   Amelia   Updated July 15, 2024 at 5:05am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Patricio Youlton Issues with Amelia after the UpdateClosed   Amelia   Updated July 14, 2024 at 9:55am   8 Most recent comment from Uroš Jovanović:Hello Patricio,Thank you for the update on this.Can you please test it out now and let me know if it works or not?Looking forward to your reply.