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Public Tickets

Leon SortClosed   Amelia   Updated September 5, 2024 at 7:58am   2 Most recent comment from Stefan Petrov:Hi Leon,Thanks for reaching out to us. There is an option in Service settings, in the upper right corner. Sorting services here should follow the sorting on the front end.  Katharina Lewis Eliminate employee selectionClosed   Amelia   Updated September 5, 2024 at 7:04am   7 Most recent comment from Stefan Petrov:Hi Katharina,Great, thanks for the feedback! If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! son nguyen Remind customers 1 day in advanceClosed   Amelia   Updated September 5, 2024 at 6:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This can be sent via cron which is WP product and you need to reach out to your hosting provider so that they can set this up on you server. You can find ... Lisbel Valdés Rodríguez Service Capacity - OverbookingClosed   Amelia   Updated September 4, 2024 at 1:17pm   6 Most recent comment from Stefan Petrov:Hi Lisbel,We are doing our best to fix this for the next update. Unfortunatelly, can;t promise a precise ETA at this moment, but make sure to follow the changelog page. We are aware that this is an is ... Thomas Notifications Not Sending (Thought it was cron but it isn't)Closed   Amelia   Updated September 4, 2024 at 12:27pm   20 Most recent comment from Uroš Jovanović:Hello Thomas,It will only be applied to the bookings that are made after this setting has been enabled.Please let me know if it works in that case.Looking forward to your reply. Caroline NAVARRO FinanceClosed   Amelia   Updated September 4, 2024 at 12:09pm   2 Most recent comment from Marko Davidović:Hello again,This also is not possible. Only options that you see there are available nothing else can be shown there at the time.For this also we encourage you to kindly consider submitting this valu ... Caroline NAVARRO modification tableau de bordClosed   Amelia   Updated September 4, 2024 at 12:00pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1 and 2. Unfortunately, currently this feature is not available in Amelia. This is not possible to set at this time.In light of this, we encourage you to ... Caroline NAVARRO Accès clientClosed   Amelia   Updated September 4, 2024 at 11:47am   2 Most recent comment from Stefan Petrov:Bonjour Caroline, Merci de nous avoir contactés. Assurez-vous que les permissions des rôles utilisateurs sont activées dans les paramètres des rôles utilisateurs. Bhavin email notificationClosed   Amelia   Updated September 4, 2024 at 11:45am   6 Most recent comment from Stefan Petrov:HI Bhavin,Just entered my SMTP credentials for mail settings. As you can see, the emails are sent properly. Here are the screenshots of those emails As pet these screenshots, the emails are working p ... Caroline NAVARRO ClientsClosed   Amelia   Updated September 4, 2024 at 11:35am   2 Most recent comment from Stefan Petrov:Bonjour Caroline, Merci de nous avoir contactés. Malheureusement, Amelia n'a pas actuellement d'option d'abonnement, mais vous pouvez créer un forfait pour les deux premières options ... Arthur WP User doesn't appears in the user list employeeClosed   Amelia   Updated September 4, 2024 at 10:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to create WP user first in WP users with the same mail and to add Amelia employee role to that WP user. Then you will be able to connect it from ... alex NotificationsClosed   Amelia   Updated September 4, 2024 at 10:25am   39 Most recent comment from Stefan Petrov:Hi alex,I understand that's one of the choices, of course. As previously mentioned, I've tried all possible workarounds to reproduce the issues you are experiencing, but that wasn't pos ... Anne-sophie Supprimer une séanceClosed   Amelia   Updated September 4, 2024 at 9:34am   4 Most recent comment from Stefan Petrov:Hi Anne-Sophie, C'est exact. Si aucun horaire n'est configuré pour un jour spécifique, aucun créneau ne s'affichera. Vous devrez configurer les autres heures de travail pour un jour ... Dave Ashton Client Information CollectionClosed   Amelia   Updated September 4, 2024 at 9:24am   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.For that purpose, you can take a look at the custom fields feature in Amelia.Please let me know if that works for you. Derek Hudson customer panel - password tabClosed   Amelia   Updated September 4, 2024 at 9:17am   4 Most recent comment from Uroš Jovanović:Hello Tjeerd,Thank you for reaching out to us.Please create a separate ticket for this purpose and we will assist you with this.Looking forward to your reply.