Public Tickets
Nuri Fatih
Assistance Needed for Multi Booking Feature and WhatsApp IntegrationClosed
Amelia
Updated May 30, 2024 at 8:08am
2
Most recent comment from Stefan Petrov:Hello Nuri,Thanks for reaching out to us. You need to enable the "Cart" feature first in Payment settings. This will allow your customer to select multiple appointments for multiple service per one bo ...
Julien Lepage
Amelia Events - Ticket SystemClosed
Amelia
Updated May 29, 2024 at 3:51pm
2
Most recent comment from Uroš Jovanović:Hello Julien,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment.
Please let me know if you have any other questions.
Zico Koekkoek
package notification when endingClosed
Amelia
Updated May 29, 2024 at 3:45pm
2
Most recent comment from Uroš Jovanović:Hello Zico,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ...
Ivan
GTM Tracking & Redirect After BookingClosed
Amelia
Updated May 29, 2024 at 3:41pm
2
Most recent comment from Uroš Jovanović:Hello Ivan,Thank you very much for sharing that with other people.Hope that this will be useful for a lot of Amelia users.
Mirko
Notifications not sent anymoreClosed
Amelia
Updated May 29, 2024 at 3:28pm
2
Most recent comment from Uroš Jovanović:Hello Mirko,Thank you for reaching out to us.Can you please let me know how you configured a cronjob on your website?Looking forward to your reply.
Barad Dediashwili
Events does not register users at allClosed
Amelia
Updated May 29, 2024 at 3:08pm
11
Most recent comment from Uroš Jovanović:Hello Leonardo, We will go through this on your separate ticket.I appreciate your patience.
Lars
Customer does not receive confirmation e-mail when appointment is confirmed through E-mail / Google Calendar EventClosed
Amelia
Updated May 29, 2024 at 11:03am
4
Most recent comment from Stefan Petrov:Hello Lars,Apologies for the delayed answer. Unfortunatelly, I'm not able to reproduce this issue on our localhost. Are you using the SMTP protocol for sending emails? There is also this option " ...
Dickson Loo
CANNOT DOWNLOAD PLUGIN AFTER PURCHASEClosed
Amelia
Updated May 29, 2024 at 8:47am
12
Most recent comment from Aleksandar Vuković:Hello again Dickson.I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3655663/
For future reference, please don ...
Mathieu Galfré
multi reservationClosed
Amelia
Updated May 29, 2024 at 8:18am
5
Most recent comment from Stefan Petrov:Hello Mathieu,Apologies again, but we are still working on some Amelia features and there is always room for improvement. Some features may not be available currently, but we are looking forward to im ...
tahanni eljamhi
notifications for emailClosed
Amelia
Updated May 29, 2024 at 7:54am
13
Most recent comment from Stefan Petrov:Hello tahanni,Actually, when the deposit option is enabled for a certain service, it will only be visible for online payment methods. You would need to enable it first for a certain service and and co ...
Luis
Help with configurationClosed
Amelia
Updated May 29, 2024 at 7:23am
4
Most recent comment from Uroš Jovanović:Hello Luis,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite version o ...
Jevonn
Amelia pluggin isn't working after transiton from LocalHost to Live WebsiteClosed
Amelia
Updated May 29, 2024 at 6:38am
13
Most recent comment from Aleksandar Vuković:You're welcome, Jevonn.Please feel free to reach out to us if you have any further questions or concerns!
Pavia Burroughs
Reoccuring Event Dates WrongClosed
Amelia
Updated May 28, 2024 at 4:18pm
2
Most recent comment from Uroš Jovanović:Hello Pavia,Thank you for reaching out to us.This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the majority of databases d ...
Local for you Admin
unrecorded email for the access levelClosed
Amelia
Updated May 28, 2024 at 2:40pm
2
Most recent comment from Aleksandar Vuković:Hello there.All customers in Amelia are registered in Amelia's database. Only if you've enabled the "Automatically create Amelia Customer User" in Amelia's General settings will that em ...
Vicki Love
Follow up notificationsClosed
Amelia
Updated May 28, 2024 at 2:37pm
12
Most recent comment from Stefan Petrov:Hello Vicki,Thanks for the access. The cron job wasn't configured properly, actually. I've changed it now and this is how it should lookThe way to test is to copy/paste the cron job in URL a ...