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Public Tickets

Zach Kinsey Plugin not working from JS ErrorClosed   Amelia   Updated February 26, 2019 at 11:56am   4 Most recent comment from Miloš Jovanović:HI Zach,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve th ... pelonorway Title IconsClosed   Amelia   Updated February 25, 2019 at 12:30pm   8 Most recent comment from Isidora Markovic:Hi Caro, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our support or plugin, we'd greatly appreciate it ... Bambammon Amelia plugin breaks Simple Calendar pluginClosed   Amelia   Updated February 25, 2019 at 12:00pm   4 Most recent comment from Isidora Markovic:Hi Bambammon,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes I will contact you when I receive feedback from my development team ... Andreas Ursprunger Not WorkingClosed   Amelia   Updated February 25, 2019 at 11:03am   4 Most recent comment from Miloš Jovanović:HI Andi,Ok thank you for letting me know.Milan will solve your issue then.If you have any other problems feel free to open a new ticket.Best regards. Andreas Ursprunger LanguageClosed   Amelia   Updated February 25, 2019 at 10:47am   4 Most recent comment from Isidora Markovic:Hi Andreas,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution.Can you p ... Al local site developmentClosed   Amelia   Updated February 25, 2019 at 8:41am   2 Most recent comment from Isidora Markovic:Hi Al,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.As we are using Envato as the marketplace for sell ... michaelbernhard Please waitClosed   Amelia   Updated February 24, 2019 at 9:32am   2 Most recent comment from [deleted]:Hi Michael,Thank you for the purchase and sorry for inconvenience.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside� ... Beth Sanders Customization issuesClosed   Amelia   Updated February 22, 2019 at 4:04pm   4 Most recent comment from Miloš Jovanović:Hi Beth,As I can see on this page everything is appearing ( attachment) Can you please try to clear your browser cache and tell me the result then.Best regards. treschouette Email notificationsClosed   Amelia   Updated February 22, 2019 at 3:56pm   5 Most recent comment from Miloš Jovanović:HI Roxane,That can cause an issue like this.The browser translation remembers/ returns the HTML of the description in the email content and because of this when you click on it, it will not show agai ... Carmen employees set as "away"Closed   Amelia   Updated February 22, 2019 at 11:48am   8 Most recent comment from Miloš Jovanović:HI Carmen,The approach that you mentioned you below is to save your time, it is much more faster if you made some new employees to save the time with my example below.As for the away issue, can you p ... beverage10 Admin email notificationsClosed   Amelia   Updated February 22, 2019 at 11:24am   2 Most recent comment from Miloš Jovanović:HI beverage10,Thank you for your purchase.Can you please tell me which email do you use.Do you use Gmail or the mail of your company.Best regards. usemass Incorrect Booking TimeClosed   Amelia   Updated February 22, 2019 at 7:40am   4 Most recent comment from Isidora Markovic:Hi usemass, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Revi ... maximilien_plateau Bug Required field phone can be emptyClosed   Amelia   Updated February 22, 2019 at 7:17am   4 Most recent comment from Isidora Markovic:Hi maximilien_plateau,You are welcome. All other fields (mandatory) are required(it will throw validation message except phone number filed at the moment) you can check on your website.Thank you agai ... Alastair Walker error 500Closed   Amelia   Updated February 22, 2019 at 7:14am   34 Most recent comment from Isidora Markovic:Hi Alastair,I am glad that our system is working as should."My name is already in the database as a customer and it looks like I can't be a customer and employee?"Yes if one email is used for creati ... dhdon CC On Submissions / NotificationsClosed   Amelia   Updated February 21, 2019 at 3:42pm   8 Most recent comment from Isidora Markovic:Hi dhdon, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our plugin or support, we'd greatly appreciate ...