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Public Tickets

Ramiro FunctionalityClosed   Amelia   Updated July 28, 2020 at 1:27pm   8 Most recent comment from Aleksandar Vuković:You're welcome, RamiroIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hannah Chappell Changing appointment time for one dayClosed   Amelia   Updated July 28, 2020 at 1:20pm   11 Most recent comment from [deleted]:You are welcome, Hannah. Glad to see the issue is gone. Please let me know if it happens again.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Constant GILLET Remove contents of woocommerce email confirmationClosed   Amelia   Updated July 28, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello ConstantThank you for your purchase.Unfortunately the settings you see in that ticket are for PayPal, and they do not apply to WooCommerce. Unfortunately, there's not much we can change fo ... Jeffrey How to replace employ/customer image with WordPress profile image/avatarClosed   Amelia   Updated July 28, 2020 at 11:13am   4 Most recent comment from [deleted]:Hello Jeffrey, Unfortunately, this couldn't be achieved  with some custom work, since it would require changes in the source code of the plugin. JS files are modified (minimized) in the p ... Leonardo Garcia refund moneyClosed   Amelia   Updated July 28, 2020 at 10:49am   2 Most recent comment from [deleted]:Hello Leonardo Garcia,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out with o ... Marisa Schulz E-MailsClosed   Amelia   Updated July 28, 2020 at 10:02am   6 Most recent comment from [deleted]:You are welcome, Marisa. Thank you, have a nice one as well If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Markus Booking Status ProcessClosed   Amelia   Updated July 28, 2020 at 9:48am   11 Most recent comment from Aleksandar Vuković:You're welcome MarkusGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ahlen Jorge RefundClosed   Amelia   Updated July 28, 2020 at 9:41am   2 Most recent comment from Aleksandar Vuković:Hello AhlenI see this is a duplicate ticket, so it will be closed. Your refund request will be processed. Tre convert times to AM/PMClosed   Amelia   Updated July 28, 2020 at 9:03am   4 Most recent comment from [deleted]:You are welcome. Unfortunately, the Work hours can't be in the AM/PM time format because the library used there doesn't support this format type. If you have any other questions or concerns ... Remko Sieben Google Calendar Sync stopped workingClosed   Amelia   Updated July 28, 2020 at 8:48am   2 Most recent comment from [deleted]:Hello Remko, Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will g ... Jose Jarque Events LanguageClosed   Amelia   Updated July 27, 2020 at 3:43pm   8 Most recent comment from [deleted]:Hello Jose Jarque, You are welcome.Great, glad to see that both issues are gone! Thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will ... Tom Adams Google not syncing with AmeliaClosed   Amelia   Updated July 27, 2020 at 2:58pm   4 Most recent comment from [deleted]:You are welcome, Tom.Unfortunately, it isn't possible to have the Google events created in Amelia as appointments or shown on the Amelia calendar. The Google synchronization in Amelia works this ... Kleber HIDE PAYMENTClosed   Amelia   Updated July 27, 2020 at 2:41pm   2 Most recent comment from [deleted]:Hello Kleber,  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzip the downloa ... Axel Some UX IssuesClosed   Amelia   Updated July 27, 2020 at 2:19pm   9 Most recent comment from Aleksandar Vuković:Hello AxelYou won't lose anything. Amelia doesn't delete any database tables when deleted from the website. Nick Changing front-end headingsClosed   Amelia   Updated July 27, 2020 at 1:40pm   3 Most recent comment from Aleksandar Vuković:Good news, NickThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.