Okay

Public Tickets

Namika Change order to custom fieldClosed   Amelia   Updated July 18, 2024 at 12:03pm   2 Most recent comment from Stefan Petrov:Hi Sunny,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The custom fields are only added after the customer information fields.  ... Peter Mantos Amelia Outlook IntegrationClosed   Amelia   Updated July 18, 2024 at 10:50am   4 Most recent comment from Stefan Petrov:Hi Peter,Thanks for the additional information. The reading of busy timeslots doesn't come from the .ics file but you would need to manually mark the timeslots as "busy" and when there is an inte ... Jean Customize field emptyClosed   Amelia   Updated July 18, 2024 at 9:48am   2 Most recent comment from Aleksandar Vuković:Hello Jean.Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can yo ... Julien technical issueClosed   Amelia   Updated July 18, 2024 at 9:32am   12 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ... tahanni eljamhi my plugin is causing a lot of issues including potiental malware and my wordpress site isnt working if i turn the plugin on​Closed   Amelia   Updated July 18, 2024 at 8:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This was a false warning and these strings that caused this warning were removed with the latest version. You should remove those strings on your own this ... Mick Integration with iCalClosed   Amelia   Updated July 18, 2024 at 8:06am   4 Most recent comment from Stefan Petrov:You are welcome, Mick.We will do our best to make this possible as soon as possible.Anyway, let us know if you have any other questions or issues regarding Amelia.  Nadia Cassidy I can't schedule an appointment on the same dayClosed   Amelia   Updated July 18, 2024 at 7:27am   6 Most recent comment from Stefan Petrov:Hi Nadia,Great to hear that, thanks for the feedback!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Kavoos Stark How to prevent rewriting First Name, Last NameClosed   Amelia   Updated July 18, 2024 at 7:24am   4 Most recent comment from Stefan Petrov:Hi Kavoos,The information will be only auto-populated if the user is logged in. This is coming from the browser settings and it recognizes the credentials, but since there is a redirection, it won ... Kamal Google Ads conversion IntegrationClosed   Amelia   Updated July 18, 2024 at 6:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.What you can do is to set Redirect URL in General settings of plugin, so when customers come to that Congratulations page it will be shown Finish button, ... Simon Ferrara Ical functionalityClosed   Amelia   Updated July 18, 2024 at 6:38am   4 Most recent comment from Marko Davidović:Hello again,Thank you for this and we hope that it will be implemented in the future. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we ... Dylan Barber Integrating Amelia Booking with WooCommerceClosed   Amelia   Updated July 17, 2024 at 2:27pm   5 Most recent comment from Aleksandar Vuković:Thank you for the explanation Dylan.I can't be 100% certain, as WooCommerce integration is only used for payments in Amelia, but I believe that if you define the service's price in Amelia t ... Alvaro Employee operation and room capacityClosed   Amelia   Updated July 17, 2024 at 1:11pm   3 Most recent comment from Stefan Petrov:We just re-read the ticket and realized one important point you wrote. You gave an example where the first Customer A books a time slot for this group of people - but there is still capacity left on ... Greta Subscription CancellationClosed   Amelia   Updated July 17, 2024 at 12:11pm   4 Most recent comment from Aleksandar Vuković:I'm sorry, Greta, but the refund has already been processed, and we can't stop it.I am glad, however, to hear you were able to find a way to make it work. In order to receive updates and pre ... Carlos Ramos Medical historyClosed   Amelia   Updated July 17, 2024 at 11:42am   2 Most recent comment from Stefan Petrov:Hi Carlos,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Jhon Velez Conectar agenda Zoom + CalendarClosed   Amelia   Updated July 17, 2024 at 10:44am   4 Most recent comment from Stefan Petrov:Hi Jhon,Of course. On this link, you can find the information regarding the Google Calendar integration, and on this one you can find Zoom instructions. It's pretty simple process, you just ne ...