We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Victor Can I get price list (excel) with links and images (inlined thumbnails)Closed Pre-purchase questions for wpDataTables   Updated July 22, 2021 at 11:37am   6 Most recent comment from Aleksandar Vuković:I understand, Victor.It would be awesome, though. Our developers will look into alternate options for table tools, so hopefully, in the future this will be possible. Darnell Gravity Forms Nested Forms AddonClosed Pre-purchase questions for wpDataTables   Updated July 21, 2021 at 11:34am   2 Most recent comment from [deleted]:Hi DarnellThank you for reaching out to us. Unfortunately creating tables from nested forms is not possible with the plugin's built-in features. Our developers will look into adding this at some ... Bobby A Sample forminator checkbox dataClosed Pre-purchase questions for wpDataTables   Updated July 21, 2021 at 6:52am   4 Most recent comment from Isidora Markovic:Hi Bobby, You are welcome.This will be included in the next update, so you do not have to worry about that. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for u ... elv Form labels and descriptionClosed Pre-purchase questions for wpDataTables   Updated July 20, 2021 at 4:22pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Karol Chołajczyk transferring the plugin to a different domainClosed Pre-purchase questions for wpDataTables   Updated July 20, 2021 at 12:17pm   4 Most recent comment from [deleted]:Hi Karol We can deactivate the licence on the old domain from our side but you will need to activate it on the other domain from wpDataTables Settings - Activation. Just tell us the purchase code and ... Tim custom fieldsClosed Pre-purchase questions for wpDataTables   Updated July 19, 2021 at 9:24pm   4 Most recent comment from Aleksandar Vuković:Hello Tim As Blazenka mentioned, using our query constructors, you're off to a good start, however the constructor is not an ultimate builder, so it often makes mistakes.You will eventually need ... Tom Grimes pre-sales questions for upgradeClosed Pre-purchase questions for wpDataTables   Updated July 19, 2021 at 9:59am   2 Most recent comment from Aleksandar Vuković:Hello TomWe can upgrade your license and you'd pay the pro-rated price to upgrade to the lifetime version.We can't offer you any discounts, but there is an ongoing promotion on AppSumo, wh ... Isaiah External Database ConnectionClosed Pre-purchase questions for wpDataTables   Updated July 18, 2021 at 7:08am   2 Most recent comment from [deleted]:Hi IsaiahThank you for reaching out to us.Could you please explain a bit more what do you mean by communicate with PostgreSQL externally from the site ? You can connect to MSSQL, PostgreSQL and MyS ... Anh Pricing table block feature?Closed Pre-purchase questions for wpDataTables   Updated July 17, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hi Anh Thank you for reaching out to us. View-only, static pricing tables can be created with our plugin. The best table type for these tables would be Simple Tables, as you would be able to style eac ... Shawn Json data importClosed Pre-purchase questions for wpDataTables   Updated July 17, 2021 at 8:15am   4 Most recent comment from [deleted]:Hi ShawnThank you. I can see you are using the wpDataTables Lite, could you please tell me if you have updated it to the latest version?If yes please provide me a temporary WP-admin (administrator) u ... Giulio empty value in filter.Closed Pre-purchase questions for wpDataTables   Updated July 16, 2021 at 11:53am   2 Most recent comment from Aleksandar Vuković:Hello GiulioThat field is used for filter reset, without the need to clear all added filters. If we hide this, and you make a wrong selection, you would need to clear filters by clicking on the "Clear ... Ana Is WPdata tables compatible with event espressoClosed Pre-purchase questions for wpDataTables   Updated July 14, 2021 at 7:15am   2 Most recent comment from Aleksandar Vuković:Hello AnaThank you for your interest in wpDataTables.We're not familiar with this plugin, so we can't guarantee that it will work correctly.If Event Espresso stores the data in the database, ... Nate Sorting Tab MissingClosed Pre-purchase questions for wpDataTables   Updated July 12, 2021 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello NateThank you for reaching out to us.You're using a simple table, and as per our documentation:There is no front-end editing, sorting, search, filtering or pagination in this table type Alessandro Resch Implementation of the Select2 controlClosed Pre-purchase questions for wpDataTables   Updated July 8, 2021 at 1:36pm   4 Most recent comment from [deleted]:Thank you for sharing this, I will kindly ask you to add it as a feature suggestion following this link and it will go straight to our developers for consideration for a future update.If there is anyt ... Greg Reid Download Link Doesn't WorkClosed Pre-purchase questions for wpDataTables   Updated July 8, 2021 at 8:51am   7 Most recent comment from Aleksandar Vuković:I'm glad to hear that, GregThanks for letting me know. Do you know what caused the issue?