We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

tumateix Can´t export table from spread sheetClosed   wpDataTables   Updated October 13, 2017 at 8:29am   4 Most recent comment from Isidora Markovic:Hi tumateix,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute ... berkleegrad script busy and won't let me update page from wordpress dashboardClosed   wpDataTables   Updated October 13, 2017 at 8:19am   6 Most recent comment from Isidora Markovic:Hi Rick,You are welcome.  Glad that we help. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a rev ... Philippe Mouret Parse errorClosed   wpDataTables   Updated October 12, 2017 at 3:13pm   4 Most recent comment from Miloš Jovanović:HI Philippe,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks. sudeep user can see their own dataClosed   wpDataTables   Updated October 12, 2017 at 11:06am   2 Most recent comment from Miloš Jovanović:Hi sudeep,Thank you for your purchase.You can take a look at our documentation where you can see how you can create editable tables where users can see and edit their own data.Hope this can help.Best ... Ben Grand total a calculatuion of a calculationClosed   wpDataTables   Updated October 12, 2017 at 10:22am   2 Most recent comment from Miloš Jovanović:HI Ben,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in functionality at the moment.I will add your suggestion to our ... tumateix Edit data in some cells o the tableClosed   wpDataTables   Updated October 12, 2017 at 9:21am   2 Most recent comment from Isidora Markovic:Hi tumateix,Thank you for your purchase.My suggestion is to look up in our documentation how to create editable tables from Excel, CSV or Google Spreadsheets.Manual and MySQL based tables are editab ... tumateix Everything gives errorClosed   wpDataTables   Updated October 12, 2017 at 9:12am   2 Most recent comment from Isidora Markovic:Hi tumateix,Thank you for your purchase.The error "Column 'pos' cannot be null"  occurs when you have spaces in first row before or after data or because of any formatting in sheet. If you are mak ... wouterdeprez create table with php input fileClosed   wpDataTables   Updated October 12, 2017 at 8:27am   8 Most recent comment from Henkwp:Uhm Wouter and Bogdan If you still havent solved your issue we actual solved the issue you just have to apply $url = self::applyPlaceholders($url); on line 60 in the function  curlGetData so t ... Peter Reilly Cannot Show tableClosed   wpDataTables   Updated October 11, 2017 at 5:31pm   21 Most recent comment from Peter Reilly:Thanks I'll see if I can get those files fixed lolapopp error in Excel fileClosed   wpDataTables   Updated October 11, 2017 at 3:31pm   10 Most recent comment from Isidora Markovic:Hi Jola,You are welcome. Glad that is everything working fine. titusraj Future Functions (Duration) Total TimeClosed   wpDataTables   Updated October 11, 2017 at 2:18pm   3 Most recent comment from titusraj:Thanks, that will be useful and will surely increase the number of users for the table. Also if they are going to have duration, it would be good to have an option to flip the y axis on graphs , makin ... Rahul Ajax ErrorClosed   wpDataTables   Updated October 11, 2017 at 1:30pm   2 Most recent comment from Isidora Markovic:Hi Rahul,Thank you for your purchase.413 errors occur when the request body is larger than the server is configured to allow. Here’s how you can fix it, depending on your web server: Apache: Set ... Cristian install pluginClosed   wpDataTables   Updated October 11, 2017 at 1:07pm   15 Most recent comment from Isidora Markovic:Hi Cristian,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute ... francesca Linking table rowsClosed   wpDataTables   Updated October 11, 2017 at 9:29am   2 Most recent comment from Miloš Jovanović:HI Franki,Thank you for your purchase.Glad that you found the solution.If you have any more issues feel free to open a new ticket we will gladly help.Best regards. Luca Spanjaard Tables don't show on Safari iPhoneClosed   wpDataTables   Updated October 10, 2017 at 4:24pm   4 Most recent comment from Isidora Markovic:Hi Luca,We tested wpdatatables on the all used browsers today and  the tables work just fine.