As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

napkinfinance We want to provide charts and tables to a partner siteClosed   wpDataTables   Updated October 2, 2017 at 9:26am   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and using WP Rest Api would ... ecoluzmx Using a formula row in another formula rowClosed   wpDataTables   Updated September 29, 2017 at 12:40pm   7 Most recent comment from Miloš Jovanović:Hi mobileappfx,Yes, you can use Javascript for this case.Best regards. nkechuks Unable To Save Created TableClosed   wpDataTables   Updated September 29, 2017 at 8:48am   2 Most recent comment from Isidora Markovic:Hi Chuks,Thank you for your purchase.The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a p ... redsage Footer notationsClosed   wpDataTables   Updated September 28, 2017 at 6:00pm   2 Most recent comment from Miloš Jovanović:Hi redsage,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more or send me some example/screenshot so I can give you my sugg ... Aidan HighCharts serving content from inconsistent urlClosed   wpDataTables   Updated September 28, 2017 at 12:56pm   6 Most recent comment from Isidora Markovic:Hi Aidan,You are welcome.  Glad that we solved the issue. smadds Conditional formatting for NullClosed   wpDataTables   Updated September 28, 2017 at 11:41am   2 Most recent comment from Isidora Markovic:Hi smadds,Thank you for your  purchase.Thank you for your suggestion. I forward this to my team and it will be considered like a option in next update. stefcompeers SubtotalsClosed   wpDataTables   Updated September 28, 2017 at 10:21am   4 Most recent comment from Isidora Markovic:Hi Stef,We have a paid customization service, but we do not have free developers to implement this feature for you for now.We can recommend this service for customizations: https://wpkraken.io/?tms-p ... Raul Current date placeholder [WORKAROUND]Closed   wpDataTables   Updated September 27, 2017 at 4:24pm   2 Most recent comment from Miloš Jovanović:Hi Raul,Thank you for your purchase.Thank you for sharing your solution with us.I will definitely add this workaround to our TODO list so we can test it for the future updates.Thank you again for sha ... hagworm SuggestionsClosed   wpDataTables   Updated September 27, 2017 at 1:01pm   3 Most recent comment from hagworm:Thanks Milan,Looking forward to it. Juan Carlos Import CSV filesClosed   wpDataTables   Updated September 27, 2017 at 10:26am   4 Most recent comment from Miloš Jovanović:Hi Juan Carlos,Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features and it requires some changing of the core code of the plugin.We can offe ... jiri Time formatClosed   wpDataTables   Updated September 27, 2017 at 9:13am   6 Most recent comment from Isidora Markovic:Hi jiri,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... rieffjj FunctionalityClosed   wpDataTables   Updated September 27, 2017 at 8:54am   2 Most recent comment from Isidora Markovic:Hi rieffjj,Thank you for your purchase.Unfortunately, this is not possible with built in features of wpdatatables plugin. You can take a look about  foreign keys for connecting tables in our docume ... jiri Charts.js marksClosed   wpDataTables   Updated September 27, 2017 at 6:11am   5 Most recent comment from jiri:Hi BogdanThank You for Your answer. I'm trying it out. Best regards.Jiri tr1mm0 showing 2 columns in a single-selection boxClosed   wpDataTables   Updated September 26, 2017 at 12:19pm   2 Most recent comment from Miloš Jovanović:Hi tr1mm0,Thank you for your purchase.Unfortunately something like this is not possible with the plugin build in features at the moment.We are working on Addon which will include "cascade" filtering ... Robert Barnes Admin slownessClosed   wpDataTables   Updated September 26, 2017 at 9:35am   4 Most recent comment from Miloš Jovanović:Hi Robert,Unfortunately we do not have any more information or details about the WP Engine.Only thing I know is that the plugin is working with WP Engine but also from some old tickets I know that the ...