As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Nicole Adding HTML links to only certain cellsClosed   wpDataTables   Updated November 2, 2017 at 8:20am   16 Most recent comment from Miloš Jovanović:Hi Nicole,The pleasure is mine, you are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot ... Randy Olson placeholdersClosed   wpDataTables   Updated November 2, 2017 at 8:19am   6 Most recent comment from Miloš Jovanović:Hi Randy,Glad to help you out.You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to ... oneappsgroup JSON Web TokenClosed   wpDataTables   Updated November 2, 2017 at 8:18am   8 Most recent comment from Miloš Jovanović:Hi Rachel,Due to our support policy I must kindly ask you to open a ticket in pre purchase category questions where some of my colleges which are in charge of that section will give you an answer.You ... Jottes Filters not working on calculated query columnClosed   wpDataTables   Updated November 1, 2017 at 4:54pm   7 Most recent comment from Isidora Markovic:Hi Johannes,You are welcome. Martin Unable to create manual tablesClosed   wpDataTables   Updated November 1, 2017 at 4:32pm   10 Most recent comment from Isidora Markovic:Hi Martin,You are welcome.You should not have a problem with this at all, but if happen again and wdtGeneratedTablesCount stop on some number you have to change it to one number higher. James Stevenson Refresh on calculationClosed   wpDataTables   Updated November 1, 2017 at 4:25pm   4 Most recent comment from Isidora Markovic:Hi Jim,You are welcome.  Glad that you solved the issue.This feature should be working with null values also, so if you have problems with this in future feel free to open a new ticket, we will gl ... Jottes Placeholders in filters not workingClosed   wpDataTables   Updated November 1, 2017 at 8:01am   4 Most recent comment from Isidora Markovic:Hi Johannes,Yes, for now it is possible only throw sql query.Thank you for your suggestion. I will forward this to my team to think about this like new feature in future. Kuljit how to export table accross environments?Closed   wpDataTables   Updated November 1, 2017 at 7:42am   2 Most recent comment from Isidora Markovic:Hi Kuljit,Thank you for your purchase.On this link you can fine guide for move site from local to production  or you can use Duplicator plugin to achieve this. When you do that check in database th ... jhilburn Date StampClosed   wpDataTables   Updated October 31, 2017 at 11:54pm   7 Most recent comment from jhilburn:Hi Johannes,I should have thought of that myself. I tried to modify the column I created through wptables the first time around but it would not update. Adding a column in this manner makes total sens ... napkinfinance Searching by ID does NOT workClosed   wpDataTables   Updated October 31, 2017 at 4:30pm   4 Most recent comment from Isidora Markovic:Hi napkinfinance,Sorry for misunderstanding, we saw that issue.That search is made for searching table name. I will forward this to my team to think about this like new feature in future. Thank you ... Aidan CSS identifier for chart creditsClosed   wpDataTables   Updated October 31, 2017 at 3:56pm   4 Most recent comment from Miloš Jovanović:Hi Aidan,Thank you for sharing your solution with us.I will note this one.Best regards. Mark Lee highcharts - callbacks vs cssClosed   wpDataTables   Updated October 31, 2017 at 10:21am   2 Most recent comment from Miloš Jovanović:Hi Mark,Thank you for your purchase.Thank you for sharing the quicker solution for customizing the highcharts.I will also note this in case someone else is asking for this.Thank you again.Best regard ... Mark Lee Adding fontsClosed   wpDataTables   Updated October 31, 2017 at 6:43am   4 Most recent comment from Isidora Markovic:Hi Mark,You are welcome. spectrag Predefined ValuesClosed   wpDataTables   Updated October 31, 2017 at 6:43am   4 Most recent comment from Isidora Markovic:Hi spectrag,You are welcome.  Glad that we help you. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and lea ... napkinfinance Your Plugin is SLOWClosed   wpDataTables   Updated October 30, 2017 at 12:34pm   3 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.Do you have any errors in your server log.Also the account that you provided me to your site is not an administrator level.Could you please confirm that t ...