We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jottes Display sum only (not in a table)Closed   wpDataTables   Updated October 25, 2017 at 6:14am   9 Most recent comment from Isidora Markovic:Hi Johannes,I understand that. We are trying to satisfy all the needs of the customers. Thank you for suggestion We will consider that like possible new feature in future. Robert McIntyre Formulas and using previous entry dataClosed   wpDataTables   Updated October 25, 2017 at 6:04am   4 Most recent comment from Isidora Markovic:Hi Robert,Unfortunately that is not possible, because formula column do calculation with data in same row.  mjs23112005 Plugin not working since updateClosed   wpDataTables   Updated October 25, 2017 at 5:39am   4 Most recent comment from Isidora Markovic:Hi Mike,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... napkinfinance Plugin causing rest of page not to show upClosed   wpDataTables   Updated October 24, 2017 at 3:28pm   28 Most recent comment from Miloš Jovanović:Hi napkinfinance,I hear your frustration and I see where you're coming from but please allow me to explain this problem in more details. Google doesn't announce changes on their system and the only w ... Anabelle Edita and Add New fron-end popup not workingClosed   wpDataTables   Updated October 24, 2017 at 11:42am   12 Most recent comment from Miloš Jovanović:Hi Anabelle,Can you please tell me did you follow this steps while installing the plugin manually:1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-content/plugins 3.) De ... Jottes Cannot insert data in MySQL due to not editable columnClosed   wpDataTables   Updated October 24, 2017 at 9:57am   4 Most recent comment from Isidora Markovic:Hi Johannes,You can set value to be set to 0 in "Predefined value" on EDITING" tab  in column settings and then hide that column from editor with CSS. (attachment)So all users when edit table wi ... Netflair Table DisplayClosed   wpDataTables   Updated October 24, 2017 at 9:49am   7 Most recent comment from Maxglo:You have a problem with the filtered ones.Attached images explaining it.regardsI havent support now, sorry, but the problema is serious! panpanTom Google Sheets not loading: certificate verify locationsClosed   wpDataTables   Updated October 24, 2017 at 9:38am   4 Most recent comment from Isidora Markovic:Hi panpanTom,My suggestion is to contact your hosting provider to tell you where is located this certificate on server. Jack TranslationsClosed   wpDataTables   Updated October 23, 2017 at 3:02pm   4 Most recent comment from Miloš Jovanović:Hi Jack,This is something that is on our TODO list for the future updates of the plugin.Best regards. Martin Change color of url-linked text in table cellsClosed   wpDataTables   Updated October 23, 2017 at 1:40pm   6 Most recent comment from Miloš Jovanović:Hi Martin,Glad to help you out.You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot ... mwilga feature requestClosed   wpDataTables   Updated October 23, 2017 at 8:37am   2 Most recent comment from Isidora Markovic:Hi mwilga,Thank you for your purchase.Unfortunately, that is not possible with built in features of plugin at the moment.  Jottes Displaying Boolean dataClosed   wpDataTables   Updated October 22, 2017 at 9:32pm   3 Most recent comment from Isidora Markovic:Hi Johannes,Thank you for your purchase.We are glad that you find a solution. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you coul ... jcsatujp CustomisingClosed   wpDataTables   Updated October 22, 2017 at 9:28pm   4 Most recent comment from Isidora Markovic:Hi jcsatujp,You are welcome.  Glad that we help. sara_mansouri Suggesting having multiple ID column for editing multiple columns when SQL query has joins.Closed   wpDataTables   Updated October 22, 2017 at 4:39pm   5 Most recent comment from Jottes:I'd enjoy having this feature, too. Does anybody know any workarounds? Don't really want to store all the data in one table... ifthenpay Plugin error sripts loadingClosed   wpDataTables   Updated October 20, 2017 at 11:57am   13 Most recent comment from Miloš Jovanović:Hi Armando, Replacing the bootstrap version will not solve the issue. I am not very familiar with your theme so I can not change their files in order for our plugin to work properly. Can you pleas ...