As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

boilerchannel Dinamic chart filteringClosed   wpDataTables   Updated October 26, 2017 at 7:59am   2 Most recent comment from Miloš Jovanović:HI boilerchannel,Thank you for your purchase. Follow table filtering will not work if the table is not on the page where the chart is. Maybe the best option will be to place the table on that page ... Arturo Rodriguez Sequential Numbers or RankClosed   wpDataTables   Updated October 26, 2017 at 6:36am   6 Most recent comment from Isidora Markovic:Hi Arturo,Sorry about that. Here you can see the part of the ticket that can be useful for you.Netflair repliedHi Milan, i didnt know i could create a VIEW in phpmyadmin. This information really ma ... Jottes Table editing: custom roles not displayedClosed   wpDataTables   Updated October 26, 2017 at 6:14am   4 Most recent comment from Isidora Markovic:Hi Johannes, Now we are in tasting phase, checking is it the new features working right. I can't tell you exact day when will be release, but we will try to be very soon. Thank you for understand ... jiri MySQL stored proceduresClosed   wpDataTables   Updated October 25, 2017 at 12:47pm   8 Most recent comment from Isidora Markovic:Hi jiri,You are welcome. ilia_Anisimov i cant import table from googleClosed   wpDataTables   Updated October 25, 2017 at 11:37am   17 Most recent comment from Miloš Jovanović:Hi ilia_Anisimov,Here is the result from my side when trying to make a table from your spreadsheet. ( attachment)  tumateix Center items in columnsClosed   wpDataTables   Updated October 25, 2017 at 9:18am   4 Most recent comment from Miloš Jovanović:Hi tumateix,I can see that you checked Scrollable option and that is why you can not see the Limit table width option.Only one of the options can be check in the same time, so for the tables that you ... technomedia Table SettingsClosed   wpDataTables   Updated October 25, 2017 at 8:58am   4 Most recent comment from Isidora Markovic:Hi technomedia,My suggestion is to not change the tablet width right now. First you have to turn on "Hide on mobiles" and "Hide on tablets" in column setting for all columns that you want to hide(for ... Jottes Display sum only (not in a table)Closed   wpDataTables   Updated October 25, 2017 at 6:14am   9 Most recent comment from Isidora Markovic:Hi Johannes,I understand that. We are trying to satisfy all the needs of the customers. Thank you for suggestion We will consider that like possible new feature in future. Robert McIntyre Formulas and using previous entry dataClosed   wpDataTables   Updated October 25, 2017 at 6:04am   4 Most recent comment from Isidora Markovic:Hi Robert,Unfortunately that is not possible, because formula column do calculation with data in same row.  mjs23112005 Plugin not working since updateClosed   wpDataTables   Updated October 25, 2017 at 5:39am   4 Most recent comment from Isidora Markovic:Hi Mike,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... napkinfinance Plugin causing rest of page not to show upClosed   wpDataTables   Updated October 24, 2017 at 3:28pm   28 Most recent comment from Miloš Jovanović:Hi napkinfinance,I hear your frustration and I see where you're coming from but please allow me to explain this problem in more details. Google doesn't announce changes on their system and the only w ... Anabelle Edita and Add New fron-end popup not workingClosed   wpDataTables   Updated October 24, 2017 at 11:42am   12 Most recent comment from Miloš Jovanović:Hi Anabelle,Can you please tell me did you follow this steps while installing the plugin manually:1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-content/plugins 3.) De ... Jottes Cannot insert data in MySQL due to not editable columnClosed   wpDataTables   Updated October 24, 2017 at 9:57am   4 Most recent comment from Isidora Markovic:Hi Johannes,You can set value to be set to 0 in "Predefined value" on EDITING" tab  in column settings and then hide that column from editor with CSS. (attachment)So all users when edit table wi ... Netflair Table DisplayClosed   wpDataTables   Updated October 24, 2017 at 9:49am   7 Most recent comment from Maxglo:You have a problem with the filtered ones.Attached images explaining it.regardsI havent support now, sorry, but the problema is serious! panpanTom Google Sheets not loading: certificate verify locationsClosed   wpDataTables   Updated October 24, 2017 at 9:38am   4 Most recent comment from Isidora Markovic:Hi panpanTom,My suggestion is to contact your hosting provider to tell you where is located this certificate on server.