We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mark Lee Change Table Tools Button Font ColorClosed   wpDataTables   Updated October 27, 2017 at 4:49pm   6 Most recent comment from Miloš Jovanović:Hi Mark,The code that I gave you is a general one and sometimes it can not be applied that is why I asked you to send me the link of the table so I can give you precisely the right one.Glad  that you ... Effenmark Line Chart: Don't show null valuesClosed   wpDataTables   Updated October 27, 2017 at 1:09pm   5 Most recent comment from Miloš Jovanović:HI phantasm83I can see that my college is replied to your ticket so he will help you out for this case.Best regards. tumateix Save rules for all tablesClosed   wpDataTables   Updated October 27, 2017 at 9:37am   2 Most recent comment from Miloš Jovanović:Hi tumateix,Thank you for your purchase.Unfortunately this is not possible with the plugin features at the moment, and you must define the rules manually.Best regards. tumateix Same display and table tools settings for all tablesClosed   wpDataTables   Updated October 27, 2017 at 8:00am   2 Most recent comment from Isidora Markovic:Hi tumateix,Thank you for your purchase.Unfortunately we are not support templating at the moment. A few customers request this feature so we put that on the list to make this possible in future.You ... tumateix How to replace an existing table with fileClosed   wpDataTables   Updated October 27, 2017 at 6:46am   4 Most recent comment from Isidora Markovic:Hi tumateix,My suggestion from previous post is for the tables that you made from Creating tables linked to existing data source, but it's not possible with tables that you made by Importing table ... philip polaski Lazy Loader feature not workingClosed   wpDataTables   Updated October 26, 2017 at 3:32pm   19 Most recent comment from Isidora Markovic:Hi Philip,You can rename the filter input boxes in field "Filter label" on tab "FILTERING" in column settings.(attachment)You can move filters in centar with this CSS rule: .wpDataTables.wpDataTabl ... scep Chart.js stacked bar chartClosed   wpDataTables   Updated October 26, 2017 at 9:42am   4 Most recent comment from Miloš Jovanović:Hi Michiel,Glad to hear that you found the solution, good job.Best regards. Jottes change float input maskClosed   wpDataTables   Updated October 26, 2017 at 9:04am   17 Most recent comment from Jottes:Hi Milan,thank you - the "minified Javascript" switch was the solution.Ticket can be closed. boilerchannel Dinamic chart filteringClosed   wpDataTables   Updated October 26, 2017 at 7:59am   2 Most recent comment from Miloš Jovanović:HI boilerchannel,Thank you for your purchase. Follow table filtering will not work if the table is not on the page where the chart is. Maybe the best option will be to place the table on that page ... Arturo Rodriguez Sequential Numbers or RankClosed   wpDataTables   Updated October 26, 2017 at 6:36am   6 Most recent comment from Isidora Markovic:Hi Arturo,Sorry about that. Here you can see the part of the ticket that can be useful for you.Netflair repliedHi Milan, i didnt know i could create a VIEW in phpmyadmin. This information really ma ... Jottes Table editing: custom roles not displayedClosed   wpDataTables   Updated October 26, 2017 at 6:14am   4 Most recent comment from Isidora Markovic:Hi Johannes, Now we are in tasting phase, checking is it the new features working right. I can't tell you exact day when will be release, but we will try to be very soon. Thank you for understand ... jiri MySQL stored proceduresClosed   wpDataTables   Updated October 25, 2017 at 12:47pm   8 Most recent comment from Isidora Markovic:Hi jiri,You are welcome. ilia_Anisimov i cant import table from googleClosed   wpDataTables   Updated October 25, 2017 at 11:37am   17 Most recent comment from Miloš Jovanović:Hi ilia_Anisimov,Here is the result from my side when trying to make a table from your spreadsheet. ( attachment)  tumateix Center items in columnsClosed   wpDataTables   Updated October 25, 2017 at 9:18am   4 Most recent comment from Miloš Jovanović:Hi tumateix,I can see that you checked Scrollable option and that is why you can not see the Limit table width option.Only one of the options can be check in the same time, so for the tables that you ... technomedia Table SettingsClosed   wpDataTables   Updated October 25, 2017 at 8:58am   4 Most recent comment from Isidora Markovic:Hi technomedia,My suggestion is to not change the tablet width right now. First you have to turn on "Hide on mobiles" and "Hide on tablets" in column setting for all columns that you want to hide(for ...