We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

paragate table styling div tagsClosed   wpDataTables   Updated November 14, 2017 at 6:25am   4 Most recent comment from Isidora Markovic:Hi paragate,For now wpDataTables  provides integration only with Visual Composer. I will forward your suggestion to my team to think about integration with Elementor Pro in future. Thank you for ... jnaadjie wpDataTablesClosed   wpDataTables   Updated November 13, 2017 at 4:05pm   8 Most recent comment from Miloš Jovanović:Hi jnaadjie,You are welcome.Best regards. maevapn Incompatible with jQuery 3Closed   wpDataTables   Updated November 13, 2017 at 11:27am   2 Most recent comment from Isidora Markovic:Hi maevapn,Thank you for your purchase.We are using wordpress built in jquery library. When they decide to change it we will make a update but we think is too early moving to 2.x or 3.x, because pe ... Mark Lee Full Table Won't ScrollClosed   wpDataTables   Updated November 13, 2017 at 10:20am   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.Unfortunately we do not have reports like this in our system but I know that issues can appear with third party plugins when displaying our tables and charts in t ... areaticCV areatic Configuring editable table relationsClosed   wpDataTables   Updated November 13, 2017 at 9:49am   16 Most recent comment from Miloš Jovanović:Hi Juan, No problem at all,glad to help you out. You are welcome. Best regards. Jottes use table wp_users as foreign keyClosed   wpDataTables   Updated November 13, 2017 at 9:47am   37 Most recent comment from Miloš Jovanović:Hi Johannes,You are welcome.Of course, attachment removed.Best regards. strutture_energia SQL queryClosed   wpDataTables   Updated November 12, 2017 at 9:33pm   4 Most recent comment from Isidora Markovic:Hi strutture_energia,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can specify over the Display length. wpDataTables wit ... mcmamous ImagesClosed   wpDataTables   Updated November 10, 2017 at 11:28am   4 Most recent comment from Miloš Jovanović:Hi mcmamous,Sorry to disappoint you but unfortunately displaying images like gallery is not possible with the plugin built in features at the moment. As a workaround I will write you a guide how yo ... lolapopp making a column's order lockedClosed   wpDataTables   Updated November 9, 2017 at 5:33pm   4 Most recent comment from Isidora Markovic:Hi Jola, Yes it is require some code customization. We have our paid customization service if you are interested. Our customization service price is 50$/hour. If you are interested I will forward ... Jottes Prevent entering letters into float fieldClosed   wpDataTables   Updated November 8, 2017 at 4:56pm   11 Most recent comment from Jottes:Hi Bogdan,okay, I see. This makes sense. Thank you napkinfinance This is the crappiest software plugin I have ever used!!!!Closed   wpDataTables   Updated November 8, 2017 at 3:28pm   3 Most recent comment from Isidora Markovic:Hi napkinfinance,Thank you for your honesty. We can feel your frustration and of course it is not in our interest to get our users frustrated. Unfortunately as our software works with external sources ... nguyenhuy3 Thousands separator for HighchartClosed   wpDataTables   Updated November 8, 2017 at 2:10pm   2 Most recent comment from Miloš Jovanović:Hi Ryan,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features ate the moment . We have a plan for one of the futu ... chrischi2407 PaginationClosed   wpDataTables   Updated November 8, 2017 at 1:14pm   2 Most recent comment from Isidora Markovic:Hi Christoph, Thank you for your purchase. You can use this CSS code to hide those pagination buttons, just add this code in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings ... Doble Clic GROUP_CONCATClosed   wpDataTables   Updated November 8, 2017 at 1:10pm   4 Most recent comment from Isidora Markovic:Hi Doble,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... Doble Clic search for empty registersClosed   wpDataTables   Updated November 8, 2017 at 1:10pm   2 Most recent comment from Isidora Markovic:Hi Doble,Thank you for your purchase.Unfortunately, that is not possible with built in features of plugin at the moment. It requires some code customization.