As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Robert Barnes CSS: Horizontal filtersClosed   wpDataTables   Updated November 15, 2017 at 10:13am   8 Most recent comment from Miloš Jovanović:Hi Rob,You are welcome.Best regards. napkinfinance Table creation wizard should be non-sequential.Closed   wpDataTables   Updated November 14, 2017 at 5:42pm   2 Most recent comment from Isidora Markovic:Hi napkinfinance,Thank you for your purchase.A chart editor wizard is made based on same business logic like creation, because of the some technical reasons, where all steps are already pre-filled ... TomMariner Formatting of FiltersClosed   wpDataTables   Updated November 14, 2017 at 3:17pm   8 Most recent comment from Miloš Jovanović:Hi Tom,Unfortunately I can not login with this credentials ( attachment).Can you please investigate it.Best regards. coltding Conflict with CBX AccountingClosed   wpDataTables   Updated November 14, 2017 at 3:12pm   4 Most recent comment from Miloš Jovanović:Hi coltding,Unfortunately I am not very familiar with that plugin so I can tell you that we did not have reports about this plugin."CBX is saying that they have used the proper technique for coding b ... Raul Any secure way to use files with tables (json, csv, etc)?Closed   wpDataTables   Updated November 14, 2017 at 12:31pm   8 Most recent comment from Miloš Jovanović:Hi Lawrence,Unfortunately this is still on our TODO list and until we add some more features( features which are more asked from our customers) this is still something that we are looking to work o ... napkinfinance Tables should have the option to be...Closed   wpDataTables   Updated November 14, 2017 at 10:39am   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.I assume that you mean Limit table width instead of Responsive.The issue is that the Scrollable option and Limit table width option are overlapping each ... coltding SQL QueryClosed   wpDataTables   Updated November 14, 2017 at 6:44am   6 Most recent comment from Isidora Markovic:Hi coltding,You are welcome.Sorry for any inconvenience.Best regards paragate table styling div tagsClosed   wpDataTables   Updated November 14, 2017 at 6:25am   4 Most recent comment from Isidora Markovic:Hi paragate,For now wpDataTables  provides integration only with Visual Composer. I will forward your suggestion to my team to think about integration with Elementor Pro in future. Thank you for ... jnaadjie wpDataTablesClosed   wpDataTables   Updated November 13, 2017 at 4:05pm   8 Most recent comment from Miloš Jovanović:Hi jnaadjie,You are welcome.Best regards. maevapn Incompatible with jQuery 3Closed   wpDataTables   Updated November 13, 2017 at 11:27am   2 Most recent comment from Isidora Markovic:Hi maevapn,Thank you for your purchase.We are using wordpress built in jquery library. When they decide to change it we will make a update but we think is too early moving to 2.x or 3.x, because pe ... Mark Lee Full Table Won't ScrollClosed   wpDataTables   Updated November 13, 2017 at 10:20am   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.Unfortunately we do not have reports like this in our system but I know that issues can appear with third party plugins when displaying our tables and charts in t ... areaticCV areatic Configuring editable table relationsClosed   wpDataTables   Updated November 13, 2017 at 9:49am   16 Most recent comment from Miloš Jovanović:Hi Juan, No problem at all,glad to help you out. You are welcome. Best regards. Jottes use table wp_users as foreign keyClosed   wpDataTables   Updated November 13, 2017 at 9:47am   37 Most recent comment from Miloš Jovanović:Hi Johannes,You are welcome.Of course, attachment removed.Best regards. strutture_energia SQL queryClosed   wpDataTables   Updated November 12, 2017 at 9:33pm   4 Most recent comment from Isidora Markovic:Hi strutture_energia,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can specify over the Display length. wpDataTables wit ... mcmamous ImagesClosed   wpDataTables   Updated November 10, 2017 at 11:28am   4 Most recent comment from Miloš Jovanović:Hi mcmamous,Sorry to disappoint you but unfortunately displaying images like gallery is not possible with the plugin built in features at the moment. As a workaround I will write you a guide how yo ...