Hi, i just bought your plugin, and everything is great, awesome job.. but i have an error occurring. In fron-end when i want to edit or add new row the popup shows in left corner and i can not see and edit anything, i can not even close it. I have to refresh my page to get in working. In back-end everything is working ok and also on the phone, but not on desktop and tablet.. Pleas help me solve this issue.
I am sorry i can not do that. The site is active and i can not change the wp theme.. but if you ment the base skip, i have already tried it and it is not working.. i tried deleting the plugin and uploaded it again and it didn't help... but i do need to resolve this error to start using the plugin. If i resize my window tab to the size of the popup it is working (i still can't access the drop down, i have to type in something for it to show the list, the same goes for searching categories with the drop down option..), but as soon as the tab is bigger then the popup it is not working. Please, can you help me? I really need it working.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
As for the backend can you please tell me are you familiar that there are some CSS or any other code that might cause this issue?
1.Is it possible instead of a popup modal to have a normal form and place it on some other page?
Sorry to disappoint you but unfortunately this is not possible with the plugin build in features at the moment.
2. About the third party users plugin.
I personally do not have that much experience in that plugins and as I know we did not tested the other roles except WP default roles for our plugin so I can not be 100% sure if that will work or not.
Hi, i just bought your plugin, and everything is great, awesome job.. but i have an error occurring. In fron-end when i want to edit or add new row the popup shows in left corner and i can not see and edit anything, i can not even close it. I have to refresh my page to get in working. In back-end everything is working ok and also on the phone, but not on desktop and tablet.. Pleas help me solve this issue.
Thank you very much and best regard, Anabelle
Hi Anabelle,
Thank you for your purchase.
For testing purposes can you please try to change the theme and tell me is it working after that.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I am sorry i can not do that. The site is active and i can not change the wp theme.. but if you ment the base skip, i have already tried it and it is not working.. i tried deleting the plugin and uploaded it again and it didn't help... but i do need to resolve this error to start using the plugin. If i resize my window tab to the size of the popup it is working (i still can't access the drop down, i have to type in something for it to show the list, the same goes for searching categories with the drop down option..), but as soon as the tab is bigger then the popup it is not working. Please, can you help me? I really need it working.
Thank you very very much in advance :)
Anabelle
Hi Anabelle,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Anabelle,
Can you please check now.
This is my result. ( attachment 1)
Also the tablet view. ( attachment 2)
As for the backend can you please tell me are you familiar that there are some CSS or any other code that might cause this issue?
1.Is it possible instead of a popup modal to have a normal form and place it on some other page?
Sorry to disappoint you but unfortunately this is not possible with the plugin build in features at the moment.
2. About the third party users plugin.
I personally do not have that much experience in that plugins and as I know we did not tested the other roles except WP default roles for our plugin so I can not be 100% sure if that will work or not.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Anabelle,
Is there any way to make a test site where you apply some other theme so we can be sure that the issue is with the theme.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables