As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

quadrawebteam URL link doesn't redirects properlyClosed   wpDataTables   Updated November 21, 2017 at 8:17am   8 Most recent comment from Isidora Markovic:Hi quadrawebteam, You are welcome.  Glad that we find what causing the issue. When you inserting link tag, url reference inside it have to be inside double or single quotes like we suggest in scree ... Jordan Lewis syntax error codeClosed   wpDataTables   Updated November 21, 2017 at 6:45am   2 Most recent comment from Isidora Markovic:Hi Jordan,Thank you for your purchase.Can you please tell me which version of PHP do you use?Our plugin requires minimum version of 5.4 but is recommended to upgrade it to the 7+ version. stefcompeers SQL cronjobClosed   wpDataTables   Updated November 20, 2017 at 4:02pm   2 Most recent comment from Isidora Markovic:Hi Stef,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.If you are using some complicated query for get ... Martin Hide new/edit/delete - buttons on single table / FrontendClosed   wpDataTables   Updated November 20, 2017 at 3:06pm   6 Most recent comment from Isidora Markovic:Hi Martin,You are welcome.  Glad that we help you. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave ... Kuljit Code assistanceClosed   wpDataTables   Updated November 20, 2017 at 12:54pm   6 Most recent comment from Isidora Markovic:Hi Kuljit,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.1.You can find clickEvent in this file :wp-content/plugins/wpdatatables/a ... Gokhan Ozcakir horizontal scrollbarClosed   wpDataTables   Updated November 20, 2017 at 11:56am   2 Most recent comment from Miloš Jovanović:Hi Gokhan Ozcakir,Thank you for your purchase.This can be achieved with adding some custom CSS.In this link you can find some more infromation also please note to change the min or max width in the w ... jjpascale entering dataClosed   wpDataTables   Updated November 20, 2017 at 9:18am   2 Most recent comment from Isidora Markovic:Hi jjpascale,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that will not work at the mo ... volgram Exporting data in the tableClosed   wpDataTables   Updated November 20, 2017 at 6:35am   3 Most recent comment from volgram:We have solved this issue.  You can close this thread.  Thank you. dsarthurs1 WPdatatables settingClosed   wpDataTables   Updated November 19, 2017 at 11:35pm   2 Most recent comment from Isidora Markovic:Hi dsarthurs1,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please tell me do you have instal ... Jottes German translation incompleteClosed   wpDataTables   Updated November 18, 2017 at 3:39pm   14 Most recent comment from arielo:hello, this helped me a lot, I wanted to consult additionally if it is possible to add a column that shows the author of the entry in the table. Thanks for you time. jko5er WpDatatables is no longer workingClosed   wpDataTables   Updated November 17, 2017 at 3:10pm   2 Most recent comment from Isidora Markovic:Hi jko5er,Thank you for your purchase.Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the m ... Avi filtersClosed   wpDataTables   Updated November 17, 2017 at 7:32am   11 Most recent comment from Isidora Markovic:Hi Avi,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... areaticCV areatic Uploading filesClosed   wpDataTables   Updated November 16, 2017 at 6:00pm   2 Most recent comment from Miloš Jovanović:Hi areaticCV,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to change.Media uploader is something on a Wordpress side and even some code cu ... Robert Barnes Filter reset bugClosed   wpDataTables   Updated November 16, 2017 at 10:44am   2 Most recent comment from Miloš Jovanović:Hi Rob,Thank you for your purchase and for reporting this.I forwarded this issue to my team so it can be fixed for the upcoming version.Thank you again.Best regards. Jottes Scrollable window for checkbox filtersClosed   wpDataTables   Updated November 15, 2017 at 5:19pm   2 Most recent comment from Miloš Jovanović:Hi Johannes,Thank you for your purchase.Feature for making checkboxes values split if the filter in form option is checked is something that will be included in our upcoming update of the plugin.Best ...