Okay
  Public Ticket #1350888
Fatal error after update
Closed

Comments

  • Eva-Maria started the conversation

    After trying to update the plugin, I received the following error:


    This crashed the site - and I had to disable the plugin. But now it does not let me activate it, giving the following message: 

    Parse error: syntax error, unexpected '[' in /hermes/bosnaweb17a/b98/nf.travelmoments1/public_html/dressageleague.com/wp-content/plugins/wpdatatables/source/class.wdttools.php on line 832

    How can I resolve this?

    Thanks, 

    Eva-Maria

  •   Eva-Maria replied privately
  •  471
    Isidora replied

    Hi Eva-Maria,
    Thank you for your purchase.

    Can you please tell me which version of PHP do you use?
    Our plugin requires minimum version of 5.4 but is recommended to upgrade it to the 7+ version.

    If you have required version of PHP, my suggestion is to update the plugin manually by following this steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.


    IMPORTANT
    : Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables