Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello:
Everything is working great except one minor thing which doesn't seem to be a bug, per se, but perhaps you can suggest a work around.
When I bring in my large table--about 800 rows--the average calculation shows perfectly at the bottom of the 1st page of rows. However, when I go to another page of rows, the average calculation is not being refreshed and, so, shows 0.00. This also happens when I extend my "# of entries" from, say, 25 entries/page to 50 entries/page.
Nevertheless, the software is fantastic and very user friendly.
Hi Jim,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table id where you have this issue. Thank you
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Milan:
Thanks for the prompt reply.
I think I figured it out. The columns I was trying to average had blanks in some of the fields. I assume the software reads them as "Nulls" and, obviously, doesn't "like it".
When I took those particular rows out (that had the nulls in the averaging column), everything worked fine.
They shouldn't be there as our dairy laboratory should have all fields completed. So, bottom line, the zeros are actually a good thing...it alerts our lab that there are some incomplete records that need addressing.
Keep up the great work.
Hi Jim,
You are welcome. Glad that you solved the issue.
This feature should be working with null values also, so if you have problems with this in future feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables