As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

gporter chart wizardClosed   wpDataTables   Updated October 8, 2018 at 9:22am   4 Most recent comment from Isidora Markovic:Hi gporter,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.As I suggest in previous post do you try to change the theme and see it ... lnuth Looking for solution to PUBLIC TICKET #1667991Closed   wpDataTables   Updated October 8, 2018 at 9:05am   2 Most recent comment from Isidora Markovic:Hi lnuth,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We can't make private tickets or comments to p ... mark fs Responsive just like DataTables.net?Closed   wpDataTables   Updated October 8, 2018 at 8:16am   2 Most recent comment from Isidora Markovic:Hi mark,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We notice that you open two tickets with same q ... mark fs Responsive just like DataTables.net?Closed   wpDataTables   Updated October 8, 2018 at 8:08am   2 Most recent comment from Isidora Markovic:Hi  mark,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment something like t ... mark fs FYI - To anyone integrating with other "stuff' (e.g., Google Maps)Closed   wpDataTables   Updated October 5, 2018 at 1:01pm   2 Most recent comment from Isidora Markovic:Hi mark, Thank you for your purchase. We notice that you open two tickets with same issue and we already answer you on first one so I will close this one. Thank you for understanding. Best regar ... Timothy Lascak Date FilteringClosed   wpDataTables   Updated October 5, 2018 at 9:45am   2 Most recent comment from Isidora Markovic:Hi Timothy,Thank you for your purchase.Unfortunately at the moment is not possible to set current day in filter predefined value.You can achieve this with SQL query like this SELECT * FROM table_na ... parpro Excel Data ImportClosed   wpDataTables   Updated October 5, 2018 at 9:15am   4 Most recent comment from Isidora Markovic:Hi parpro,We check out your file and we found what cause the issue. First row in this excel file is empty(attachment)From this first row wpdatatables use data and make column headers, but first row i ... parpro Selectbox on Filter Type not workClosed   wpDataTables   Updated October 5, 2018 at 9:08am   4 Most recent comment from Isidora Markovic:Hi parpro,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Revie ... patrickwolfe front-end drop down brokenClosed   wpDataTables   Updated October 4, 2018 at 8:31am   7 Most recent comment from Isidora Markovic:Hi patrickwolfef,If you mean on https://wordpress.org/themes/mywiki/ then yes this theme use bootstrap framework  as our plugin  and include him in header of the html element and there is a conf ... jko5er Sum ColumnsClosed   wpDataTables   Updated October 4, 2018 at 7:23am   7 Most recent comment from Isidora Markovic:Hi jko5er,You are welcome.I am glad that you found what cause the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if ... rodel ednalan wpdatatables filteringClosed   wpDataTables   Updated October 3, 2018 at 4:26pm   9 Most recent comment from gurutributario:I think this is only and excuse for making me buy again support. This is an issue caused by your updates, not because i don't know how to use the plugin, besides from this ticket, its obvious that i ... chrisly Editing Table IssuesClosed   wpDataTables   Updated October 3, 2018 at 9:19am   7 Most recent comment from Isidora Markovic:Hi chrisly,We check your website and table id that you provide and we found out that is working as it should. We change first input in edit modal and we successfully save the data. After that we retu ... Pierre Ufland Technical issues with the Divi themeClosed   wpDataTables   Updated October 3, 2018 at 8:40am   23 Most recent comment from Isidora Markovic:HI Pierre,I'm glad you'll leave a review. It means us a lot.Thanks in advance.Best regards. TheDust Values instead of percentage on Google pie chartClosed   wpDataTables   Updated October 2, 2018 at 10:47am   2 Most recent comment from Isidora Markovic:Hi TheDust,Thank you for your purchase.You can check in our documentation about wpDataCharts callbacks .  Every chart exposes several options that customize its look and feel. Charts usually supp ... Jeremy RelationshipsClosed   wpDataTables   Updated October 2, 2018 at 10:29am   2 Most recent comment from Isidora Markovic:Hi Jeremy,Thank you for your purchase.You can take a look in our documentation about Foreign key: Creating table relations in WordPress tablesBest regards.