As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

zestsms Add argument to wpdatatables_filter_cell_valClosed   wpDataTables   Updated October 18, 2018 at 11:30am   2 Most recent comment from Miloš Jovanović:HI zestsms,Thank you for your purchase.Unfortunately the hooks are only accepting the values that are displayed in the documentation.In your case the only way to add and work with $columnMetadata is ... mikehochwald Horizontal Scrollbars not showingClosed   wpDataTables   Updated October 18, 2018 at 10:25am   5 Most recent comment from Isidora Markovic:Hi mikehochwald,We visit page that you provide, and we test it on all browsers on Mac, and we can see that is working fine. (attachment)Please when you send credentials or sensitive data please check ... michiiee Disable/Hide Editing ButtonsClosed   wpDataTables   Updated October 18, 2018 at 9:40am   7 Most recent comment from Isidora Markovic:Hi Michael, You are welcome. Best regards. dnuttall URL target="_blank"Closed   wpDataTables   Updated October 17, 2018 at 2:41pm   4 Most recent comment from Miloš Jovanović:HI dnuttall,No problem at all, that's why we are hereIf you have any more issues feel free to open a new ticket, we will gladly help.Best regards. trade_vision Connect to remote MySQL serverClosed   wpDataTables   Updated October 17, 2018 at 2:34pm   6 Most recent comment from Miloš Jovanović:HI trade_vision,Glad to hear that the issue is gone and sorry for not replying earlier.That error refers for some restrictions, I hope that now everything will work fine.Best regards. mikehochwald Table needs to Edit only not Add NewClosed   wpDataTables   Updated October 17, 2018 at 10:01am   2 Most recent comment from Miloš Jovanović:HI mikehochwald,Thank you for your purchase.This can be done by hiding ADD NEW button with the CSS.You can take a look at our FAQ section how you can hide that button.Best regards. Anton Gabrie Filtering issuesClosed   wpDataTables   Updated October 17, 2018 at 9:52am   2 Most recent comment from Isidora Markovic:Hi Anton,Thank you for your purchase.Please note that this tool is not an ultimate query generator, it just constructs a suggestion of a query. We constantly work on improving it, but SQL is such a ... Grant InstallationClosed   wpDataTables   Updated October 17, 2018 at 9:43am   4 Most recent comment from Miloš Jovanović:HI Grant,Very strange.I am sending you a file in attachment so can you please try to install it from the file below.Let me know.Best regards. foq Pagination Anchor LinkClosed   wpDataTables   Updated October 17, 2018 at 9:40am   2 Most recent comment from Miloš Jovanović:Hi foq,Thank you for your purchase.Sorry to disappoint you but unfortunately calling the pagination page from the URL link is something that is not possible to achieve with the plugin built in featur ... magikwebr Change float formatClosed   wpDataTables   Updated October 17, 2018 at 8:04am   4 Most recent comment from Isidora Markovic:Hi magikwebr,Sorry for misunderstanding,Yes this option is available only for integers column type. Changing in database will not have effect, because require  also some code customization to make th ... francesa Actions and hooks not firing at allClosed   wpDataTables   Updated October 17, 2018 at 7:48am   16 Most recent comment from Isidora Markovic:Hi francesa,You are welcome.You can subscribe to our newsletter to get notifications about new cool features, promotions, giveaways or freebies. We send about 1 message per month and never spam! If ... michiiee How to Style clear filter buttonClosed   wpDataTables   Updated October 17, 2018 at 7:43am   6 Most recent comment from Isidora Markovic:Hi Michael,We are constantly working on improvements in our plugin, documentation and also support help center so m users can easily use it and customize depends on their needs.Those CSS class you c ... Xander Stevens Foreign key lookupClosed   wpDataTables   Updated October 16, 2018 at 2:54pm   16 Most recent comment from Miloš Jovanović:HI Xander,Currently we are preparing the new update which i hope that it will be released next week, but the fix for the foreign keys in this case is when in both tables option Users can see and edit ... Luke Hogan Hogan Pick Range Chart bugClosed   wpDataTables   Updated October 16, 2018 at 10:50am   2 Most recent comment from Isidora Markovic:Hi Luke,Thank you for your purchase.Sorry to hear your frustration, this is not something that we want to achieve here, so I will try to explain. There are 2 options to pick a range: Click&drag (E ... magikwebr Google Pie Chart suffixClosed   wpDataTables   Updated October 16, 2018 at 9:37am   2 Most recent comment from Miloš Jovanović:Hi magikwebr,Thank you for your purchase.You can take a look at our documentation about wpDataCharts callbacks  where you can see how you can customize the charts.Also maybe this link from the Google ...