As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

JACOB N MOHS Importing Excel SpreadsheetsClosed   wpDataTables   Updated February 12, 2020 at 1:37pm   21 Most recent comment from Aleksandar Vuković:You're welcome JacobGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. alan editingClosed   wpDataTables   Updated February 12, 2020 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello alanThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can choose which user roles will ... Ken Beller wpDataTables will not loadClosed   wpDataTables   Updated February 12, 2020 at 12:22pm   4 Most recent comment from Aleksandar Vuković:You're welcome KenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. John Data entry validationClosed   wpDataTables   Updated February 11, 2020 at 2:01pm   15 Most recent comment from Aleksandar Vuković:Hi JohnI understand. Like I said - this will not be an issue. I have forwarded your request to our management, and they will refund your purchase.Please note that it may take 5 - 7 days for you to se ... Mert Front-end editing buttonsClosed   wpDataTables   Updated February 11, 2020 at 12:32pm   2 Most recent comment from Aleksandar Vuković:Hello MertThank you for your purchase, and sorry for the inconvenience.Unfortunately, that is how the modal works. However "apply and add new" should apply changes normally, and add a new row. I under ... Florian Huber using %CURRENT_POST_ID% to get the ORIGINAL post_id of a translated postClosed   wpDataTables   Updated February 11, 2020 at 7:47am   11 Most recent comment from Aleksandar Vuković:Awesome, FlorianThank you very much. I forwarded it to our development team, and I'm sure they'll have a use of it.If you have any further questions or issues, please feel free to open a new ... PAUL BALIK Retain Certain Field Functionality After Submit and Add NewClosed   wpDataTables   Updated February 10, 2020 at 2:17pm   6 Most recent comment from Aleksandar Vuković:You're welcome, PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Javed Siddique Unlimited DomainsClosed   wpDataTables   Updated February 10, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello JavedThank you for your purchase.I can confirm that you do have a Developer lifetime license. You can log into our store http://store.tms-plugins.com/ with the credentials you received after p ... DFSKarma Mobile site not showing updated dataClosed   wpDataTables   Updated February 10, 2020 at 10:21am   8 Most recent comment from Aleksandar Vuković:Hi again DFSKarmaI'm sorry, but I can't replicate the issue on my end. I don't see any different data in mobile view - it's all the same on desktop and mobile.Have you tested wit ... DFSKarma Assistance on column width neededClosed   wpDataTables   Updated February 10, 2020 at 10:20am   2 Most recent comment from Aleksandar Vuković:Hi again DFSKarmaThe plugin doesn't have the options to freeze rows and columns, so that can only be added as a custom solution, which is not included in the provided support for the plugin. Unfo ... Mark Williams What is the purpose of wdt_output_tableClosed   wpDataTables   Updated February 10, 2020 at 7:27am   2 Most recent comment from Aleksandar Vuković:Hi again MarkYou can use the function wdtOutputTable which is Helper func that prints out the table in backend. Also, you have to include all modals(delete, close and edit modal template) ... Gary Estenson Support? Hello?Closed   wpDataTables   Updated February 7, 2020 at 3:03pm   2 Most recent comment from Aleksandar Vuković:Hi again Gary.I responded to your other tickets a few hours ago. I'll copy a part of my response here:Our working hours are from 10:00 - 17:00 CET, Monday - Friday. We respond to tickets in the ... Katy Fendall Error messageClosed   wpDataTables   Updated February 7, 2020 at 2:55pm   2 Most recent comment from Aleksandar Vuković:Hello KatyCan you please send me that Excel file, so I can test it in my local environment?Also, are you selecting the file by clicking on the Browse button, or are you adding the URL manually? DFSKarma Where can I find v2.8?Closed   wpDataTables   Updated February 7, 2020 at 12:06pm   2 Most recent comment from Aleksandar Vuković:Hi again DFSKarmaI see this is a duplicate ticket.I already responded to your other ticket on how you can update wpDataTables. Please take a look there, and I'll close this ticket. Gary Estenson Your New SiteClosed   wpDataTables   Updated February 7, 2020 at 9:46am   3 Most recent comment from Aleksandar Vuković:Hello GaryThank you for your purchase.1. You can change font settings in main settings of wpDataTables/Color and Font settings:2. Yes, this would be possible with some simple CSS. It should look some ...