We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Tom Hoffman Column Head AlignmentClosed   wpDataTables   Updated May 7, 2020 at 3:49pm   4 Most recent comment from Aleksandar Vuković:Hi again TomGlad to hear you were able to find what you were looking for.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Indra Placeholder in Editor Input TypeClosed   wpDataTables   Updated May 7, 2020 at 9:56am   6 Most recent comment from Aleksandar Vuković:You're welcome, IndraIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. hrvr Combining Modal and non Modal filtersClosed   wpDataTables   Updated May 6, 2020 at 4:38pm   7 Most recent comment from Isidora Markovic:Hello hrvresort,Aleksandar is out of office today and I will answer you.I am glad that solution that Aleksandar provide help you out. If you have any other issue or question please open new ticket, an ... Dermod Wood Advanced filteringClosed   wpDataTables   Updated May 6, 2020 at 3:55pm   2 Most recent comment from Isidora Markovic:Hi Dermod,Thank you for your purchase.Yes at the moment that is unfortunately not possible to achieve and thank you for your suggestion. We made feature suggestion form on our website where we colle ... Stephan Erler Do not clear the modal formClosed   wpDataTables   Updated May 6, 2020 at 12:01pm   2 Most recent comment from Isidora Markovic:Hi Stephan,Thank you for your purchase.Yes it is possible with predefined values, but at the moment there is a bug that predefined values is disappearing after clicking on button "Apply and add new" ... Jonas Gunnarsson Width of bars with Google chartsClosed   wpDataTables   Updated May 6, 2020 at 10:42am   2 Most recent comment from Isidora Markovic:Hi Jonas,Thank you for your purchase. If you need some custom solution you can check in our documentation about wpDataCharts callbacks.  Every chart exposes several options that customize its look ... Alex Toh TEK How can admin edit and alter subscribers tableClosed   wpDataTables   Updated May 6, 2020 at 7:39am   2 Most recent comment from Isidora Markovic:Hi Alex,Thank you for your purchase.When you are using option Users can see and edit only data you have also available option Show all rows in back-end where you as admin can see all data from your u ... Indra Placeholder in Editor Input TypeClosed   wpDataTables   Updated May 5, 2020 at 8:54pm   2 Most recent comment from Aleksandar Vuković:Hi IndraI see this is a duplicate ticket, so it will be closed. Jason Single record display and Edit FunctionalityClosed   wpDataTables   Updated May 5, 2020 at 2:08pm   4 Most recent comment from Aleksandar Vuković:Hi again JasonWell, perhaps Gravity Forms in combination with our add-on Graviry Forms Integration for wpDataTables would be the best option, since you can edit tables with that, while editing tables ... Piyush Patil Date formatClosed   wpDataTables   Updated May 5, 2020 at 1:11pm   2 Most recent comment from Aleksandar Vuković:Hello PiyushThank you for your purchase.You can change the date format in wpDataTables settings: dmsims Sims Table layout Ipad 3Closed   wpDataTables   Updated May 5, 2020 at 8:18am   4 Most recent comment from Aleksandar Vuković:Hello dmsimsWe've had a lot of priority tasks since then, including pushing some features to be developed earlier than planned due to COVID-19 crisis.Unfortunately our development team didn' ... Christopher Schroeder Unable to configureClosed   wpDataTables   Updated May 5, 2020 at 6:11am   2 Most recent comment from Aleksandar Vuković:Hello ChristopherThank you for your purchase, and sorry to hear about this.What does that column contain? If it finds a non-numerical character, the number range slider will cause the table to break.I ... Gary Nault Show X Entries Drop DownClosed   wpDataTables   Updated May 4, 2020 at 11:33am   4 Most recent comment from Aleksandar Vuković:You're welcome, gdnaultIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Eufemia Scarfone Upload additional spreadsheet to existing tableClosed   wpDataTables   Updated May 4, 2020 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello EufemiaThe Spreadsheet needs to be published to the web because that is the only way wpDataTables can see it. If the document isn't published, wpDataTables can't connect to it, and fet ... Alex Toh TEK How do I add a check box to the back of the tableClosed   wpDataTables   Updated May 4, 2020 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello AlexWhen I check your page, I see this:I'm not sure I follow what you want to do. If you wish to enable editing only on back-end, I'm afraid something like that is not possible.You h ...