As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Trang Nguyen Stop showing ​Purchase codeClosed   wpDataTables   Updated May 14, 2020 at 2:13pm   4 Most recent comment from Aleksandar Vuković:I'll forward that idea to our developers, TrangYou can also add it as a feature suggestion on this page. Trang Nguyen Email changeClosed   wpDataTables   Updated May 14, 2020 at 2:12pm   4 Most recent comment from Aleksandar Vuković:You're welcome TrangIf you decide to do this, just send me the email and I'll see to it that it's done. Stephan Erler Prevent Editing in frontendClosed   wpDataTables   Updated May 14, 2020 at 7:44am   4 Most recent comment from Aleksandar Vuković:Hello StephanThat's a good workaround, honestly. I'm glad to hear it works.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Paul Talbot Front-end editingClosed   wpDataTables   Updated May 13, 2020 at 8:50am   4 Most recent comment from Aleksandar Vuković:I see PaulIt would be rather difficult to add something like this, because you would need to duplicate the predefined entries for the first column as many times as you have WordPress users who will be ... Larry Daniele Filtering for "grade range strings"Closed   wpDataTables   Updated May 12, 2020 at 8:32pm   3 Most recent comment from Aleksandar Vuković:Hi LarryI haven't tried this, but you may be able to add numerical values to that column, and change what they look like in the table using Conditional Formatting.I'm not sure if this woul ... stokesiii Lookup Field in TableClosed   wpDataTables   Updated May 12, 2020 at 1:11pm   2 Most recent comment from Aleksandar Vuković:Hello stokesiii Thank you for your purchase. I believe what you're looking for is Foreign Key functionality. Can you please take a look at the documentation, and let me know if that helps. Robert Barnes CSS for linkClosed   wpDataTables   Updated May 12, 2020 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello RobThank you for your purchase.As far as I can see, you achieved that color for wpDataTables links:When I inspect the page it is #b30000 Paul Talbot SettingsClosed   wpDataTables   Updated May 11, 2020 at 9:27pm   4 Most recent comment from Aleksandar Vuković:You're welcome PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. gopi label save button not workinClosed   wpDataTables   Updated May 11, 2020 at 9:24pm   2 Most recent comment from Aleksandar Vuković:Hello gopiI just responded to an identical ticket with a different username - Amit.I see your purchase codes are the same. Please refer from creating duplicate accounts and tickets as it wastes bot ... Patrick License QuestionsClosed   wpDataTables   Updated May 11, 2020 at 9:22pm   2 Most recent comment from Aleksandar Vuković:Hello PatrickYou're free to modify the plugin as much as you want, as long as you're not reselling it as your own.We have a paid customization service, which charges $50 per hour, but unfort ... Ed Kim Adding a visible columnClosed   wpDataTables   Updated May 11, 2020 at 9:03pm   2 Most recent comment from Aleksandar Vuković:Hello EdIf I understood you correctly, the question is if the calculation functions would adjust depending on the filter?If that's true, the answer is yes.Otherwise, please explain your question ... Alex Toh TEK add a random unique number columnClosed   wpDataTables   Updated May 11, 2020 at 8:32pm   4 Most recent comment from Aleksandar Vuković:You're welcome AlexIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. rafaelrook Export PDF with imagesClosed   wpDataTables   Updated May 11, 2020 at 9:41am   2 Most recent comment from Aleksandar Vuković:Hello rafaelrookUnfortunately, like mentioned in our documentation, exporting images is not possible at the moment.Sorry for the inconvenience. Marc Krichman Best Web App WordPress Theme to use with wpDataTablesClosed   wpDataTables   Updated May 11, 2020 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello MarcI am sorry, but I can't provide that kind of information.Personally, I'm using WP Bakery in combination with Store Front theme, and it's working great for me (on localhost). Saleh Fauzan Autoupdate on MultisiteClosed   wpDataTables   Updated May 10, 2020 at 9:15pm   6 Most recent comment from Aleksandar Vuković:Great news, SalehThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.