As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Matt new vs editClosed   wpDataTables   Updated May 20, 2020 at 6:28am   6 Most recent comment from Isidora Markovic:Hi Matt,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for ... timjo Styling Table TitleClosed   wpDataTables   Updated May 19, 2020 at 12:43pm   4 Most recent comment from Isidora Markovic:Hi timjo,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for ... Alessandro Storchi "External" background and pop-up font (bold)Closed   wpDataTables   Updated May 18, 2020 at 2:06pm   7 Most recent comment from Isidora Markovic:Hi Alessandro,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a revie ... Jonathan Galvan Can I make a column a phone fieldClosed   wpDataTables   Updated May 18, 2020 at 10:49am   2 Most recent comment from Isidora Markovic:Hi Jonathan,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can do that by manually inserting t ... Andrew Kenth Chart Filtering by URLClosed   wpDataTables   Updated May 18, 2020 at 8:18am   2 Most recent comment from Isidora Markovic:Hi Andrew,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Yes at the moment is it not possible to use p ... Larry Kolinek FormidableForms & WPDTClosed   wpDataTables   Updated May 18, 2020 at 7:51am   2 Most recent comment from Isidora Markovic:Hi Larry,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. After you install and activate Formidable For ... Michel Richir wpdatatablesClosed   wpDataTables   Updated May 18, 2020 at 7:46am   4 Most recent comment from Isidora Markovic:Hi Michel, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Aleksandar is out of office and I will take it from here.I am glad that hi ... Lori Gregor custom text for "No matching records found"Closed   wpDataTables   Updated May 17, 2020 at 9:57pm   8 Most recent comment from Aleksandar Vuković:I'm glad to hear you have people who'll be able to help you with this.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. George E Powerful filtering vs Advanced filteringClosed   wpDataTables   Updated May 15, 2020 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello GeorgePowerful Filters only provide the ability to hide the table before filtering is applied and to use Cascade Filtering. You can read more about it in our documentation.2. I am sorry to di ... Jonathan Filter form stylingClosed   wpDataTables   Updated May 15, 2020 at 1:29pm   2 Most recent comment from Aleksandar Vuković:Hello JonathanYou can add filtering labels if you move the filters in a form above the table.Then you can add labels for the country column:To book a ticket select your _________________and for the d ... Simon Prentice Conditional formatting without textClosed   wpDataTables   Updated May 15, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello SimonI'm not sure if you wish to paint the background of only some cells, or all cells in a column.If it's the former - you would need to use conditional formatting, but if it's ... Andy Calloway Pop-up from a cellClosed   wpDataTables   Updated May 15, 2020 at 7:33am   6 Most recent comment from Aleksandar Vuković:Alright, AndyAs soon as I get to that ticket, I'll be replying back. Tedd Remove LinkClosed   wpDataTables   Updated May 15, 2020 at 6:58am   2 Most recent comment from Aleksandar Vuković:Hello TeddThank you for your purchase.You can simply change the column from "e-mail" to "one-line string". Then the e-mail will be saved as a string, which has no mailing function. Larry Daniele Filter with leading space doesn't workClosed   wpDataTables   Updated May 15, 2020 at 6:15am   3 Most recent comment from Aleksandar Vuković:Hello LarryI'm glad to hear you found the way around the issue.Unfortunately, filters applied to string columns are working in alphabetical order, and it has its shortcomings, like the one you de ... Andrew Kenth ActivationClosed   wpDataTables   Updated May 14, 2020 at 3:20pm   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase.You can find the activation field in wpDataTables settings/Activation.If you don't see it, it means you still have the Lite version of the plugin installed ...