We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Trace Carlson adding multiple attachments/imagesClosed   wpDataTables   Updated December 29, 2020 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello TraceThank you for your purchase.Unfortunately, if you're using Image and Attachment columns, you can't add more than one file in there.To add multiple images, you can use multi-line s ... Sean McGregor Group Chart Data by MonthClosed   wpDataTables   Updated December 29, 2020 at 1:04pm   2 Most recent comment from Aleksandar Vuković:Hello SeanThank you for your purchase.You would be able to group the data if you have a column that saves only the month, so July 2020, not multiple dates for July.So, if you have the date column set ... Sean McGregor How do you get $ to show up on Sum, Min, Avg, Max CalculationsClosed   wpDataTables   Updated December 29, 2020 at 12:48pm   5 Most recent comment from Aleksandar Vuković:Not really, SeanYou would need to modify the label with InnerHTML, but that's not something I can help you with, because it requires custom code, and that's not included in the provided sup ... Emanuele gravela column data load from other tables created with wpdatatablesClosed   wpDataTables   Updated December 29, 2020 at 12:14pm   6 Most recent comment from Aleksandar Vuković:Thanks for the suggestion, Issac, I will forward it to our development team.We definitely have something similar planned for the future, but I can't say when it will be worked on. The idea is ... Refael Create products tableClosed   wpDataTables   Updated December 29, 2020 at 11:52am   12 Most recent comment from Aleksandar Vuković:You're welcome, RefaelIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dave Add modal tooltip to column headerClosed   wpDataTables   Updated December 29, 2020 at 11:16am   4 Most recent comment from Aleksandar Vuković:Thank you for the recommendation, Dave, we will add it on our "to-do" list. Please feel free to add any suggestions you have on this link. Dave Adaptive table width only on desktopClosed   wpDataTables   Updated December 28, 2020 at 2:10pm   2 Most recent comment from Aleksandar Vuković:That is correct, Dave, if you enable "Scrollable", it will be applied to both desktops and mobile devices.At the moment, there's no way to enable scrolling feature based on the size of the scree ... Rylan Urban Padding to TableClosed   wpDataTables   Updated December 28, 2020 at 1:41pm   6 Most recent comment from Aleksandar Vuković:You're welcome, RylanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Doug Balson importing rows to existing tableClosed   wpDataTables   Updated December 28, 2020 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hello DougThank you for your purchase.Unfortunately, you can only do that in Excel-like editor by copying and pasting a range of cells.To import data into manual tables, you would also be able to save ... Ben Ward Tab For Next in Standard TableClosed   wpDataTables   Updated December 28, 2020 at 1:29pm   3 Most recent comment from Aleksandar Vuković:Hello BenI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.This feature is only available in Excel-like mode at the moment. Andreas Lazaris Filtering is not workingClosed   wpDataTables   Updated December 28, 2020 at 8:59am   2 Most recent comment from Aleksandar Vuković:Hello AndreasThank you for your purchase.The issue here is with the PHP SQL parser we use. While the query is showing data correctly, it won't allow tables with JOINs, UNIONs, CONCATs, subqueries ... Dave change table text colorClosed   wpDataTables   Updated December 25, 2020 at 11:44am   2 Most recent comment from Aleksandar Vuković:Hello DaveYou can change the text color of all your tables in wpDataTables settings/Color and Font settings. Refael NumbersClosed   wpDataTables   Updated December 25, 2020 at 12:04pm   5 Most recent comment from Aleksandar Vuković:Sorry, there's a workaround for this after all:Go to wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js, and on lines 265, 269, 433 and 437 you will find this: input type ... Norm Sash Creating distinct views for a tableClosed   wpDataTables   Updated December 25, 2020 at 10:21am   3 Most recent comment from Aleksandar Vuković:Hello NormIf you want to create a table from a manual table, you need to create it as a table linked to an existing SQL source.First, go to the Editing tab of the manual table, and enable editing - ch ... Richard van Heuven Redesign of the popups and formsClosed   wpDataTables   Updated December 24, 2020 at 4:16pm   4 Most recent comment from Aleksandar Vuković:Yes, Richard, but that's done with custom code, and custom CSS styles.That pricing menu you see is actually the menu you can see on our website https://wpdatatables.com/pricing/ and our develope ...