As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Jim Watts CSV File SyncClosed   wpDataTables   Updated January 24, 2021 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello JimThank you for your purchase.I also believe that's what's causing the issue. When you create a table linked to the CSV file, the structure of the table is saved in wp_wpdatatables a ... StoryRoar Changing colours on pie chartClosed   wpDataTables   Updated January 24, 2021 at 12:52pm   4 Most recent comment from Aleksandar Vuković:I honestly don't know, JacksonThis would require me to test the placeholders you used, and see what needs to be rearranged (and in what way), or added, or removed in order to help you with this ... Yumi Endo licenseClosed   wpDataTables   Updated January 23, 2021 at 5:31pm   5 Most recent comment from Aleksandar Vuković:You're welcome YumiIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bruce Maples Space below tableClosed   wpDataTables   Updated January 23, 2021 at 12:27pm   4 Most recent comment from Aleksandar Vuković:That's great to hear, Bruce!I'm glad to see that dedication of our developers has been valuable to our customers.If you have any further questions or issues, please feel free to open a new ... Edward Keeley Question regarding using PercentagesClosed   wpDataTables   Updated January 22, 2021 at 2:57pm   3 Most recent comment from Aleksandar Vuković:Hello EdwardThank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Luciano Cezareto Tristão TranslationClosed   wpDataTables   Updated January 22, 2021 at 12:43pm   5 Most recent comment from Aleksandar Vuković:Hello LucianoI'm sorry, but I made a mistake in the initial response. We have a translation for Brazilian Portuguese for our other plugin, Amelia, not for wpDataTables. wpDataTables translations ... Emanuele gravela Filters issueClosed   wpDataTables   Updated January 22, 2021 at 11:44am   9 Most recent comment from Aleksandar Vuković:Hi again EmanueleI don't know why this table is behaving like this. I created a new TEST SUPPORT table with the same query (without aliases) that works fine.The only issue I see is that the MySQ ... Admin Democratest Error wpDataTablewith columnsClosed   wpDataTables   Updated January 22, 2021 at 11:15am   2 Most recent comment from Aleksandar Vuković:Hi againThis references available values for Multi Selectbox input type.Have you modified the values of the columns? Can you tell me which table ID this is, and then provide me a temporary wp-admin u ... Jiahua Cai Error when creating table Undefined index: table in /var/www/html/dev/wp-content/plugins/wpdatatables/source/class.wpdatatable.php on line 1638Closed   wpDataTables   Updated January 22, 2021 at 10:25am   6 Most recent comment from Aleksandar Vuković:Thanks AlvinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mikki Endless LoadingClosed   wpDataTables   Updated January 22, 2021 at 8:13am   4 Most recent comment from Aleksandar Vuković:Hello again MikkiThank you for the credentials.I can see the table list normally:And I can access that table without any issues:I did notice, though, that you have WordPress 5.6 installed, but wpData ... Erez Shortcodes on table headersClosed   wpDataTables   Updated January 21, 2021 at 2:36pm   6 Most recent comment from Aleksandar Vuković:Not really, ErezThis would have to be done as a custom solution, probably with the use of custom JS and/or hooks or filters. Aubrey Wood Moving data between separate tablesClosed   wpDataTables   Updated January 21, 2021 at 1:24pm   2 Most recent comment from Aleksandar Vuković:Hello AubreyThank you for your purchase.You can only duplicate the table from the list of your wpDataTables:Or you can pull specific values from manual tables by creating a new SQL query based table. Declan McKeown Creation of tablesClosed   wpDataTables   Updated January 21, 2021 at 12:34pm   2 Most recent comment from Aleksandar Vuković:Hello DeclanThank you for your purchase.Can you please send me that Excel file, so I can take a look? If the sheet contains some sensitive data, please enable the PRIVATE response, and please note tha ... Daniel Tables not displaying (jQuery/Bootstrap deprecations)Closed   wpDataTables   Updated January 21, 2021 at 11:27am   8 Most recent comment from Aleksandar Vuković:You're welcome, DanielGlad I could be of service. Santhosh Tables in HTMLClosed   wpDataTables   Updated January 20, 2021 at 3:12pm   7 Most recent comment from Aleksandar Vuković:You're welcome, SanthoshIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.