Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I am having an issue editing my table. When I go to the page that lists the tables that are on my site, there is a loading symbol that never goes away, so I cannot access the table to edit. The console error states:
Uncaught TypeError: jQuery(...).animateFadeOut is not a function
I have already done the following:
Deactivated every other plugin and switching to 2021 theme. The issue was still present.
Turned off the plugin and reactivated it as suggested in the Wordpress.org support forum. That did work once, but it will not work to clear the issue again.
Turned off the options for loading full bootstrap on the front and back end.
None of that worked. Any ideas?
Thank you!
Mikki
Hello Mikki
Thank you for your purchase, and sorry for the inconvenience.
Unfortunately I can't say what's causing this without taking a look at your website.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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