Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

DFSKarma Hiding columns on mobile not workingClosed   wpDataTables   Updated March 1, 2021 at 3:02pm   2 Most recent comment from [deleted]:Hi DFSKarmaThank you for reaching out to us.Have you turned on the Responsiveness option in the table settings before hiding the columns? Chris Johnson Move filter rowClosed   wpDataTables   Updated March 1, 2021 at 1:58pm   8 Most recent comment from [deleted]:Hi ChrisThe previous code will not work if you have set the header color in the table settings and not in the global wpDataTables settings. So if you want to change the color of the filters below you ... chrisburr logic type functionsClosed   wpDataTables   Updated March 1, 2021 at 11:15am   2 Most recent comment from Aleksandar Vuković:Hello Chris1. There are only 2 ways of using Excel (CSV and Google Spreadsheets) directly:Create a table linked to an existing data source - the table is uploaded to ../wp-content/uploads/ folder, bu ... Sebastian Gendry Correct settings for caching pluginClosed   wpDataTables   Updated March 1, 2021 at 9:31am   7 Most recent comment from Aleksandar Vuković:You're welcome, SebastianIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sebastian Gendry How to set the width in % of different columnsClosed   wpDataTables   Updated March 1, 2021 at 9:23am   6 Most recent comment from Aleksandar Vuković:You're welcome, SebastianGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. DORON KRINETZ Separate DB Connection IssueClosed   wpDataTables   Updated March 1, 2021 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello DORONThank you for your purchase.This usually happens when the connection credentials are not valid; if the server on which the separate database is doesn't allow remote connections; or if ... Nixon Eli Filter Image GalleryClosed   wpDataTables   Updated March 1, 2021 at 9:07am   5 Most recent comment from Aleksandar Vuković:Hello NixonThere's no tutorial for this. Simply put - each image is stored in your Media Library when you upload it. So, it's using WordPress function wp_upload_dir() for location of uploa ... DFSKarma Tables falling off screenClosed   wpDataTables   Updated March 1, 2021 at 8:50am   2 Most recent comment from [deleted]:DFSKarmaThank you for reaching out to us.Have you tried using the Responsiveness option in the table settings? This will allow you to collapse desired columns so your table would be mobile friendly.  ... Tim Gerber Call to undefined function have_rows()Closed   wpDataTables   Updated February 26, 2021 at 6:18pm   4 Most recent comment from Aleksandar Vuković:Hello TimThank you for your purchase, and for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help ... Chris Johnson Data not displayingClosed   wpDataTables   Updated February 26, 2021 at 1:04pm   3 Most recent comment from Aleksandar Vuković:Hello ChrisThis is not caused by a conflict. Instead, I believe you changed the structure of the file after the table was created. Do you recall adding, removing, renaming or rearranging columns in ... Lori Gregor number of decimal placesClosed   wpDataTables   Updated February 26, 2021 at 12:55pm   13 Most recent comment from Aleksandar Vuković:Hi again LoriWhen you have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions whi ... Aleksey ProblemClosed   wpDataTables   Updated February 26, 2021 at 9:28am   2 Most recent comment from [deleted]:Hi Aleksey Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the i ... Luis Ángel Errors with "Follow table filtering" chartClosed   wpDataTables   Updated February 25, 2021 at 9:37pm   9 Most recent comment from Aleksandar Vuković:We're glad to hear this, Luis. Thank you for sharing it with everyone, I'm sure it will come in handy! If you have any further questions or issues, please feel free to open a new ticket, an ... Rosario Finding duplicates WP TableClosed   wpDataTables   Updated February 25, 2021 at 9:32pm   4 Most recent comment from Aleksandar Vuković:Hello again RosarioOur price used to be $50 per coding hour, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won ... Alex Table filters are not respecting each otherClosed   wpDataTables   Updated February 25, 2021 at 9:22pm   6 Most recent comment from Aleksandar Vuković:You're welcome, AlexIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.