As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Olly Postgresql vs MySQL - website design considerationsClosed   wpDataTables   Updated May 19, 2022 at 6:32pm   4 Most recent comment from Miloš Jovanović:Hi, Olly.Thanks again for your patience, i've been advised by the devs.Basically, if you use MySQL on same server where your WordPress site is, then it will be faster either way,if we compare it ... Reji Ittiachan Text Styling of column headerClosed   wpDataTables   Updated May 9, 2022 at 3:46pm   2 Most recent comment from Miloš Jovanović:Hi, RejiFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Victoria Battle Wordpress Plugin WP Data Tables no field for Purchase CodeClosed   wpDataTables   Updated May 9, 2022 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hello VictoriaThank you for your purchase.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivated/deleted, and th ... jeroen breugelmans Azure SQL DB connectionsClosed   wpDataTables   Updated May 9, 2022 at 9:10am   2 Most recent comment from Aleksandar Vuković:Hello again jeroen.Can you please check if you have the following drivers installed, and activated? They should be installed and activated on the server where wpDataTables plugin is installed.  These ... Nora Holmquist Collapsing columns on any device typeClosed   wpDataTables   Updated May 9, 2022 at 8:26am   2 Most recent comment from Miloš Jovanović:Hi, NoraFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... René Stäblein Diagramm nicht sortiertClosed   wpDataTables   Updated May 6, 2022 at 2:47pm   4 Most recent comment from Miloš Jovanović:Hi, René I see what you mean, yes. I have been looking at all the screenshots, it seems that there is a detail i am missing, perhaps in the SQL query, but despite best efforts, i can'f find it ... Mark Powell Force RefreshClosed   wpDataTables   Updated May 6, 2022 at 12:56pm   6 Most recent comment from Miloš Jovanović:Hi, Geoffrey Actually, i apologise. I can see you made a ticket, showing the table - and it seems it is indeed a linked Google Spreadsheet wpDataTable.If this refresh workaround i sent here does no ... lacy lafferty Error when setting up tableClosed   wpDataTables   Updated May 6, 2022 at 10:51am   2 Most recent comment from Miloš Jovanović:Hi, lacy laffertyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Linus Lancin Layout - transparentClosed   wpDataTables   Updated May 5, 2022 at 9:06pm   2 Most recent comment from Miloš Jovanović:Hi, LinusFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... P Show X entriesClosed   wpDataTables   Updated May 5, 2022 at 7:14pm   3 Most recent comment from Miloš Jovanović:Hi, PhilipFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Wynand Nel PIVOT TableClosed   wpDataTables   Updated May 5, 2022 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello WynandThank you for your purchase.Please note that our support refers only to wpDataTables, not SQL.Creating a pivot table is not possible with the plugin's built-in features. You would ne ... Pablo Torres Many questions about chart customizationClosed   wpDataTables   Updated May 5, 2022 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello Pablo Thank you for your purchase. It's OK for now, but in the future, please split questions into separate tickets.#1 and #2 - wpDataTables follows the logic of chart engines, and other t ... Dustin Olsen Display Values of Individual Cells using ShortcodeClosed   wpDataTables   Updated May 5, 2022 at 9:38am   4 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Dustin, but I can understand.If you submitted the refund request through our store, you'll receive it within 7 business days. Ryan DiGiovanni CSSClosed   wpDataTables   Updated May 4, 2022 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello Ryan Thank you for your purchase. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features and I'm unaware of any CSS t ... Mee Switching x & y axis in chartClosed   wpDataTables   Updated May 4, 2022 at 7:51am   4 Most recent comment from Aleksandar Vuković:Hi again MeeSorry for the late response, we've had some non-working days in our country.Unfortunately, I can't open the spreadsheet because I don't have access to the original sheet:B ...