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Public Tickets

Loft33 User Privacy - Encryption IssueClosed   Amelia   Updated June 27, 2024 at 3:51pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may have already suggested this feature. If you can't see it, feel fr ... Sheryl Johnson Custom FieldsClosed   Amelia   Updated June 27, 2024 at 1:50pm   4 Most recent comment from Stefan Petrov:Hi Sheryl,Thanks for the credentials. The issue here is the mixed user roles assigned to your WP user. With the user you've provided I can see all the events in the expanding menu.You need to hav ... clovis round robinClosed   Amelia   Updated June 27, 2024 at 12:44pm   4 Most recent comment from Stefan Petrov:Hi Clovis,Unfortunatelly, this is only applied when a customer doesn't choose the employee or the selection is hidden. The employees will always be arranged in alphabetical order.Please feel free ... Peter Johansson Random/fair order?Closed   Amelia   Updated June 27, 2024 at 12:39pm   2 Most recent comment from Stefan Petrov:Hi Peter,Thanks for reaching out to us. There is an option in Appointment settings to change the employee selection logic. This option allows you to choose how the employees will be selected when a c ... Loft33 Question: Appointments Custom PeriodClosed   Amelia   Updated June 27, 2024 at 12:28pm   2 Most recent comment from Stefan Petrov:Hi Loft33,Well, the only solution would be to configure a certain time period for an employee, that's correct. The current work hours setup for an employee will repeat weekly, and the only soluti ... John McHale CalendarClosed   Amelia   Updated June 27, 2024 at 12:24pm   2 Most recent comment from Stefan Petrov:Hi John,Thanks for reaching out to us. The increments can be changed in General settings, there is an option called "Default Timeslot Step". By default, it is configured to 30 minutes but you can chan ... Dor Appointments exportClosed   Amelia   Updated June 27, 2024 at 11:06am   6 Most recent comment from Stefan Petrov:You are welcome, Dor.If you have any other questions, please open a new ticket and we will gladly help you there.Kind regards. Marcus Inquiry About Additional Features and Customizations for AmeliaClosed Pre-purchase questions for Amelia   Updated June 27, 2024 at 9:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Ivan Ramirez No puedo ingresar mi codigo de compra de amelia en el pluginClosed   Amelia   Updated June 27, 2024 at 8:59am   2 Most recent comment from Stefan Petrov:Hi Ivan,Thanks for reaching out to us.If your Activation Tab in the main plugin settings looks like this, it means that you have the Lite ( free) Plugin version installed. Please follow the steps ex ... Nino Prefill Custom Fields dynamically in Step by Step Form 2.0Closed   Amelia   Updated June 27, 2024 at 8:38am   7 Most recent comment from Stefan Petrov:Hi Venessa,This script it already working for prefilling the custom field, but if you have any additional questions or specific use cases, please open a new ticket with the details and we will kindly ... Sven Lachmund Update Plugin WordpressClosed   Amelia   Updated June 27, 2024 at 8:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If the automatic update is not available then this can be due to WP settings some security plugin or issue with some permissions with your hosting provide ... Bianca Johnson WooCommerce payment and redirection on successful paymentClosed   Amelia   Updated June 27, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hi Bianca,Thanks for reaching out to us. The customers will be redirected to the "WooCoomerce Thank you page" or "Amelia add to calendar" pageIt would look like this This is because the order is take ... Felix Connection to VPS MySQL Database via openSSHClosed   wpDataTables   Updated June 27, 2024 at 7:13am   3 Most recent comment from Felix:Dear Miloš, Well noted and thanks for your feedback. So, if I understood correctly, there are the following options: Move the WordPress installation/files to the same VPS as the external database, s ... praveen facing an error for loading of shortcodeClosed   Amelia   Updated June 27, 2024 at 6:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure what the issue is but Amelia is designed to work only in a WordPress environment you can not use it outside WordPress. We wish you all the best ... Markus Becker EmailversandClosed   Amelia   Updated June 27, 2024 at 6:07am   11 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...