As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Katy García Selection of services by time slotsClosed   Amelia   Updated August 12, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ame ... Michael Update 7.7.1Closed   Amelia   Updated August 12, 2024 at 5:20am   4 Most recent comment from Marko Davidović:Hello again, Customer name and data should be sent automatically now and if you want to send additional data you can use metadata. In Amelia/setting/payments you have the option to Set MetaData and D ... Audrey Mertens Question about Sms and Whatsapp notificationClosed   Amelia   Updated August 12, 2024 at 5:17am   6 Most recent comment from Marko Davidović:Hello again, Your hosting should be able to checks and tests but you can test the cron and see if it works this is the command: https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api ... Kahlil Nagi Bringing Anyone With You ConfusionClosed   Amelia   Updated August 9, 2024 at 1:33pm   9 Most recent comment from Stefan Petrov:Just responded to your new ticket.Let's keep the conversation there. Audrey Mertens appointment reminder notifications Via SMS and EmailClosed   Amelia   Updated August 9, 2024 at 11:45am   2 Most recent comment from Marko Davidović:Hello again,1. Price of the SMS for Belgium is $0.15752. You can get notified when your credit is low if you enable this option in notification settings3. If you use standard reminder it will be sent ... Stefanie Reiter Amelia Time ScheduleClosed   Amelia   Updated August 9, 2024 at 11:12am   4 Most recent comment from Marko Davidović:Hello again,No, you can not book over already busy time slot. If you have a break, or something already set to busy in calendar or some appointment you can not book over that since this will be consid ... Thomas Cron EventClosed   Amelia   Updated August 9, 2024 at 11:07am   4 Most recent comment from Stefan Petrov:Hi Thomas,Thanks for the suggestion and apologies for the inconvenience. We will of course pay attention to this feature in future updates. Vivian please refund, can not realize the function I needClosed   wpDataTables   Updated August 9, 2024 at 10:59am   2 Most recent comment from Aleksandar Vuković:I'm sorry to hear that the plugin and the add-on didn't prove to be the proper way to go, Vivian.The refund has been processed on our end but please note that it may take a few days for it ... Ronny Hardaway Update Using Zip FilesClosed   wpDataTables   Updated August 9, 2024 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello Ronny.Thank you for reaching out to us.Please check out the article below - it should help you with multiple approaches, so you can choose which one suits you best:Updating the plugin to the lat ... Lina Grebe Show days of the week in the list in additionClosed   Amelia   Updated August 9, 2024 at 10:30am   2 Most recent comment from Stefan Petrov:Hi Lina,Thanks for reaching out to us. When you say "lists" you are referring to the event list? If that's the case, unfortunately, currently, only the date will be displayed.You can upvote for t ... DAVID AUMONT custom service durationClosed   Amelia   Updated August 9, 2024 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello David,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3699508/ For future reference, please don't open ... Cath Martsch Services Description indexed by google search engineClosed Pre-purchase questions for Amelia   Updated August 9, 2024 at 9:55am   2 Most recent comment from Uroš Jovanović:Hello Cath,Thank you for expressing interest in the Amelia plugin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please ... Vicent Mukisa PRE-PURCHASE QUESTIONSClosed Pre-purchase questions for wpDataTables   Updated August 9, 2024 at 9:53am   2 Most recent comment from Aleksandar Vuković:Hey Vicent,Thank you for reaching out to us.1. The Lite (free) version accepts only Simple tables and tables linked to certain external sources. These tables can't be edited, which is why you� ... AJ Vargas Employee Service SchedulesClosed   Amelia   Updated August 9, 2024 at 9:50am   16 Most recent comment from Stefan Petrov:Hi AJ,It was creating a conflict since the employee Szymon was assigned to "stuff" field in Event settings, not as the Organizer. It was creating a conflict for all those dates where he was assigned t ... Tessonneau creation of a package with free day and timeClosed   Amelia   Updated August 9, 2024 at 9:41am   2 Most recent comment from Stefan Petrov:Hi Tessonneau,Thanks for reaching out to us. Unfortunatelly, there is no option to make recurring appointments within Amelia package, but allow me to explain how it works. You can create a package wi ...