As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

hankin Package dropdownsClosed   wpDataTables   Updated March 10, 2017 at 7:53pm   9 Most recent comment from Miloš Jovanović:Hi hankin,We released 1.7.2 yesterday and we have a lot of task for 2.0 version which will change the whole back-end so sorry to disappoint you but unfortunately we do not have free developers to im ... gsmckinlay Custom cssClosed   wpDataTables   Updated March 8, 2017 at 7:51pm   4 Most recent comment from Miloš Jovanović:Hi gsmckinlay,Can you please take a look now.It is a small issue which is fixed for the upcoming version, also we will change the documentation so the users won't be confused.On CSS class, in your ex ... perdrix function setFilterType() on a non-object errorClosed   wpDataTables   Updated March 8, 2017 at 7:36pm   2 Most recent comment from Miloš Jovanović:Hi perdrix,Thank you for your purchase.Can you please tell me do you have any more information where this error occurs because I need some more details.Thank you.  hooperman13 html in table columnClosed   wpDataTables   Updated March 8, 2017 at 2:37pm   2 Most recent comment from Miloš Jovanović:Hi hooperman13,Thank you for your purchase.If you take a look at this documentation you can see how to make URL column types. Let me know if you managed to crate URL and retain the link.Thank you. DBG Technologies Issues with URL Link FieldClosed   wpDataTables   Updated March 8, 2017 at 3:12am   9 Most recent comment from DBG Technologies:Thanks for the quick response. Look forward to the update via Envato. Issac Chua Date is messed up in the reportClosed   Report Builder for wpDataTables   Updated March 7, 2017 at 8:54pm   13 Most recent comment from Issac Chua:Already did. Thank you for your support! titusraj Front end users to see but not editClosed   wpDataTables   Updated March 7, 2017 at 2:54pm   2 Most recent comment from Miloš Jovanović:Hi titusraj,Thank you for your purchase.We do not have that feature in our plugin build-in but this is a very interesting idea and I will add it on our TODO list and maybe we can implement it for fut ... Issac Chua Use URL query to create new row in tableClosed   wpDataTables   Updated March 7, 2017 at 7:12am   5 Most recent comment from Issac Chua:Thanks for the link! I will see what I can do with it, thank you :) Jesse Using default valuesClosed   wpDataTables   Updated March 6, 2017 at 9:08pm   4 Most recent comment from [deleted]:Hi Jesse,You are welcome Enric Alvarez Search issue, separate MySQL connection and duplicate rows functionalityClosed   wpDataTables   Updated March 6, 2017 at 9:07pm   9 Most recent comment from Enric Alvarez:Hi Milos,Yes, Server-Side processing is enabled.Ok, thank you for the information, we can close the ticket.Thanks for your help and best regards, matse1983de CenteringClosed   wpDataTables   Updated March 6, 2017 at 8:35pm   8 Most recent comment from Miloš Jovanović:Hi Mathias,Yes you are right.Unfortunately global changes is not supported yet. We are working on this feature for upcoming update so from the upcoming version of our plugin it will be fixed. ( fixe ... bsyx Issue Saving Settings with ChromeClosed   wpDataTables   Updated March 6, 2017 at 8:20pm   4 Most recent comment from Miloš Jovanović:Hi bsyx,1) Can you please try to repeat this steps in incognito mode or try it on another computer. I think the issues is in Chrome not in plugin because it is working on Safari like you said.For iss ... Privattina Hidden fieldsClosed   wpDataTables   Updated March 6, 2017 at 8:13pm   9 Most recent comment from [deleted]:Hi Privattina,If you try to create custom post meta key with underscore in the beginning Wordpress wouldn't let you because that is the way wordpress distinct user created keys from the others. We ne ... Ryan_Carter Button to update table dataClosed   wpDataTables   Updated March 6, 2017 at 3:00pm   2 Most recent comment from Miloš Jovanović:Hi Ryan_Carter,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more.Thank you. xtzman Download on Excel, PDF or CSVClosed   wpDataTables   Updated March 5, 2017 at 7:09am   1 Most recent comment from xtzman:Solved