We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

PDeivel Make Table editable from frontendedClosed   wpDataTables   Updated January 10, 2017 at 6:10pm   4 Most recent comment from Miloš Jovanović:Hi Peter,You can add this code on page in Text field that you don't want "New" button to be visible. a.dt-button.new_table_entry.DTTT_button.DTTT_button_new {    display: none !important;}; If ... morpheus33 On hover tooltipClosed   wpDataTables   Updated January 10, 2017 at 3:52pm   2 Most recent comment from [deleted]:Hi morpheus33,Thank you for your purchase.Unfortunately something like that is not possible out of the box and it can be accomplished just with custom coding. mikecrbenton cross-functionalityClosed   wpDataTables   Updated January 10, 2017 at 3:08pm   2 Most recent comment from [deleted]:Hi Mike,Thank you for your purchase.Unfortunately not. in version 1.7.1 that should be available today on CodeCanyon when Scrollable option is enable it will not be possible to enable Limit Table Layo ... Alisa Baer Search via predefined column filters not workingClosed   wpDataTables   Updated January 10, 2017 at 1:18am   2 Most recent comment from [deleted]:Hi Alisa Baer,Thank you for your purchase.Instead wpdatatables.local you should use link of your website.Please take a look at this post from our documentation for Search/filter tables via URL - Li ... estrangender26 Balucan displaying chart and table in one pageClosed   wpDataTables   Updated January 9, 2017 at 1:52pm   8 Most recent comment from [deleted]:Hi estrangender26,It depends. It shouldn't happen but if this happens again please contact us and we'll fix it again. James Deleting Tables in phpMyAdminClosed   wpDataTables   Updated January 9, 2017 at 4:55am   5 Most recent comment from [deleted]:Hi James,You can take a look at column called mysql_table_name Collin Barrett Google Sheets TimeoutClosed   wpDataTables   Updated January 8, 2017 at 11:38pm   3 Most recent comment from Collin Barrett:This seems to be a Google Sheets bug and not a wpDataTables bug. I have been able to see the erroneous results on my published Google Sheet directly, so I understand why wpDataTables is displaying it ... jvdb61 layout of the tabel on wp pageClosed   wpDataTables   Updated January 6, 2017 at 6:28pm   4 Most recent comment from Miloš Jovanović:Hi John,If you are using MySQL please take a look at this links and maybe you can find something useful.-Link1-Link2 Please understand that we can not write MySQL queries because that is the policy o ... stylemate wpDataTables ChartClosed   wpDataTables   Updated January 6, 2017 at 2:57pm   3 Most recent comment from [deleted]:Hi stylemate,Thank you for your purchase.You don't need to change core files to make y-axis reversed. You can use wpDataChart callback to achieve this. You can find examples and usage on this link."Al ... pccopilots Dynamic data from FormidablePro shortcodesClosed   wpDataTables   Updated January 6, 2017 at 3:57am   2 Most recent comment from [deleted]:Hi pccopilots,Thank you for your purchase.Please provide me a screenshots and it will be more clearly to me what you are trying to achieve and please provide me much more details so I can understand ... houndandbone Custom CSS not workingClosed   wpDataTables   Updated January 6, 2017 at 3:42am   2 Most recent comment from [deleted]:Hi houndandbone,Thank you for your purchase.Yes values from Color and font settings have !important rule added.You can try to add !important rule on your Custom CSS and see does it helps. godfather55v lock columnsClosed   wpDataTables   Updated January 6, 2017 at 3:40am   2 Most recent comment from [deleted]:Hi godfather55v,Thank you for your purchase.Unfortunately this option is not possible with built-in functionalities but probably it can be accomplished with some custom coding. You can take a look he ... Marco How can I make the header stick at the top of the page?Closed   wpDataTables   Updated January 5, 2017 at 2:54pm   2 Most recent comment from Miloš Jovanović:Hi Marco,Thank you for your purchase.We had this functionality but unfortunately it is not available anymore.It is not easy as it looks to implement and there were a lot of bugs because of the themes ... Frank Front-end copy to clipboard and printing fails on iOSClosed   wpDataTables   Updated January 5, 2017 at 2:32pm   6 Most recent comment from [deleted]:Hi Frank,Thank you for your suggestion. We will consider it and probably add to or TO-DO list. I think that this is not so big issue and for now we have more priority tasks that we are planing to ... sachinjvl Error while saving TableClosed   wpDataTables   Updated January 5, 2017 at 1:46pm   2 Most recent comment from [deleted]:Hi sachinjvl,Thank you for your purchase. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mos ...