We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Marcel modifications to WPDataTablesClosed   wpDataTables   Updated January 30, 2017 at 5:51pm   2 Most recent comment from [deleted]:Hi Marcel,1. Please take a look at this F.A.Q2. Please add this code in your theme function.php file function changeRowNumber( $object, $table_id) { $object->dataTableParams->iDisplayLength = ... Kawal Preet Singh RefundClosed   wpDataTables   Updated January 30, 2017 at 4:24pm   2 Most recent comment from [deleted]:Hi Kawal Preet Singh,Thank you for the purchase. Sorry for delayed replay, but our working hours are 10am - 18pm CET from Monday to Friday. The problem with Google Spreadsheet is related with your ... Stuart Phillips Decimal places always rounding up to full integerClosed   wpDataTables   Updated January 30, 2017 at 2:21pm   2 Most recent comment from Miloš Jovanović:Hi Stuart Phillips,Thank you for your purchase.Can you please check in your database is that column type set to the INT? Thank you. Manuel Export ToolClosed   wpDataTables   Updated January 30, 2017 at 2:13pm   15 Most recent comment from Miloš Jovanović:HI Manuel,Good job,we are glad that you found the solution.If you have any issues feel free to open a new ticket. BeeKeeper65 SQL queriesClosed   wpDataTables   Updated January 28, 2017 at 2:41pm   4 Most recent comment from [deleted]:Hi BeeKeeper65,You can create one empty field before any others possible values by entering space and hitting enter. That way you will have empty value selected in New modal tmetcalfe Chart WizardClosed   wpDataTables   Updated January 27, 2017 at 3:14am   13 Most recent comment from [deleted]:Hi tmetcalfe,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  nurhamzah OLD DATAClosed   wpDataTables   Updated January 26, 2017 at 3:02pm   4 Most recent comment from [deleted]:Hi nurhamzah,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... Matt2012 Wrap text in column - horizontal scrollableClosed   wpDataTables   Updated January 26, 2017 at 1:15am   2 Most recent comment from [deleted]:Hi Matt,You can enable word wrap by adding this CSS code either in Custom Css field on Settings page of our plugin to enable it for all tables or on page surrounded with tag for specific one: tab ... Jose SQL issueClosed   wpDataTables   Updated January 25, 2017 at 10:42pm   12 Most recent comment from Jose:Ok, thank you very much. I will look into it. RegardsJose Max Date and time pickersClosed   wpDataTables   Updated January 25, 2017 at 6:53pm   21 Most recent comment from Miloš Jovanović:Hi Max,Oh ok, I hope now everything is fine.If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. ec1warc1 can I not show the "SEARCH" ?Closed   wpDataTables   Updated January 25, 2017 at 4:34pm   6 Most recent comment from Miloš Jovanović:Hi ec1warc1,You are welcome.If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. John js errorClosed   wpDataTables   Updated January 25, 2017 at 2:12pm   15 Most recent comment from Miloš Jovanović:Hi John,The pleasure is mine and I am glad that you figure it by yourself.If you have any doubts feel free to open a new ticket, we will gladly help. If you like our plugin and support please rate ou ... homemadebyx Filter AdjustmentClosed   wpDataTables   Updated January 24, 2017 at 11:21pm   6 Most recent comment from homemadebyx:Perfect.    Thanks for the help and congrats on a great plugin. Jochen Unsolved problem with sum total functionClosed   wpDataTables   Updated January 24, 2017 at 5:40pm   4 Most recent comment from [deleted]:Hi Joe,You can find it herehttps://tmsplugins.ticksy.com/ticket/1031911/ tapettersen Remove all stylingClosed   wpDataTables   Updated January 24, 2017 at 3:29pm   4 Most recent comment from [deleted]:Hi tapettersen,One datatable from the database will be one league table where columns will be Name (Member) and Date (Games Played)? Am I right?So if I understand you want when for example Andre logs ...