We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

weihs5 Mobile Horizontal ScrollableClosed   wpDataTables   Updated February 6, 2017 at 2:40pm   4 Most recent comment from Miloš Jovanović:Hi weihs5,I created wpDataTables support page and for wpDataTable ID= 1 i checked the scrollable option so please take a look and tell me if everything is ok. scottwglover table width and wordwrap not visibleClosed   wpDataTables   Updated February 6, 2017 at 1:04pm   2 Most recent comment from Miloš Jovanović:Hi scottwglover,Thank you for your purchase.I presume that Scrollable option is checked?From this version (1.7.1) you can not select Scrollable and Limit table layout options at the same time( beca ... gralin77 Problems with the letters øæå in reportsClosed   Report Builder for wpDataTables   Updated February 4, 2017 at 3:13pm   7 Most recent comment from gralin77:Thank you very much! fensterbaby formattingClosed   wpDataTables   Updated February 3, 2017 at 12:53pm   2 Most recent comment from Miloš Jovanović:Hi fensterbaby,Thank you for your purchase.Can you please send me the screenshots of Additional settings for this tables so I can take a look.Thank you. bkonia Feature Request: Detail ViewClosed   wpDataTables   Updated February 2, 2017 at 9:34pm   4 Most recent comment from Miloš Jovanović:Hi bkonia,You are right, but unfortunately this is a workaround not a proper solution. I just give you my suggestion because we do not have that feature.Each user needs something for himself - you a ... D. Koopmans empty row heightClosed   wpDataTables   Updated February 2, 2017 at 8:30pm   2 Most recent comment from Miloš Jovanović:Hi D. Koopmans,Thank you for your purchase.It can be done using CSS.If you are skilfull with CSS you can do it by yourself, if not please send me the link so I can give you some suggestions.Thank you ... D. Koopmans delete last rowClosed   wpDataTables   Updated February 2, 2017 at 7:49pm   2 Most recent comment from Miloš Jovanović:Hi D. Koopmans,Thank you for your purchase.Unfortunately there is no option to delete last row in Excel-like tables because there is no buttons like for regular view table so you can click on it and ... bkonia Structural Changes to QueriesClosed   wpDataTables   Updated February 2, 2017 at 3:48pm   5 Most recent comment from Miloš Jovanović:Hi bkonia,Unfortunately, when you create MySQL table for the first time using our plugin, it is not possible to change the numbers of the columns or type and position of them (or in your case remo ... trusa Dealing with Serialized Data in SQLClosed   wpDataTables   Updated February 1, 2017 at 7:01pm   4 Most recent comment from Miloš Jovanović:Hi trusa,Please take a look at this documentation about actions and filters maybe you can find something useful. Hope this helps.Also I do not have much experience in gravity forms so it is very di ... intown Add Image to data tableClosed   wpDataTables   Updated February 1, 2017 at 5:18pm   6 Most recent comment from intown:Fantastic.  I think we should be able to figure it out.I will let you know if we have any questions.Thanks! -- Steven weihs5 Keeping Grouped RowsClosed   Report Builder for wpDataTables   Updated February 1, 2017 at 2:27pm   2 Most recent comment from [deleted]:Hi weihs5,Thank you for the purchase.I replayed on this question to you on your another ticket. Unfortunately there is no way to keep grouped rows in Report Builder with built-in functionalities. Jean-Luc Image buttons are missingClosed   wpDataTables   Updated February 1, 2017 at 2:19pm   4 Most recent comment from [deleted]:Hi Jean-Luc,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  kbosworth Date Range Filter OptionsClosed   wpDataTables   Updated January 31, 2017 at 7:35pm   2 Most recent comment from Miloš Jovanović:Hi kbosworth,Thank you for your purchase.Unfortunately that request is out of the box of our plugin and it will require some code customization.I can give you some guide where to look so maybe you ca ... Nicholas Charts not loadingClosed   wpDataTables   Updated January 31, 2017 at 4:39pm   11 Most recent comment from Nicholas:Ok, now i can see the charts.Will work with the charts wizard and i will let you know if I have any problem.Thank you,Nicholas. Barrie McAuliffe Adding row numbers to tablesClosed   wpDataTables   Updated January 30, 2017 at 5:58pm   2 Most recent comment from [deleted]:Hi Barrie,Unfortunately, I didn't understood what are you trying to achieve. Do you want to have ranking column which will remain 1,2,3 despite search or sorting rest of the table or you just want c ...