We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

PDeivel Edit a Date/Time in a tableClosed   wpDataTables   Updated December 27, 2016 at 2:30am   8 Most recent comment from [deleted]:Hi PDeivel,I added some changes. Please try again. Martin cssClosed   wpDataTables   Updated December 26, 2016 at 7:58pm   4 Most recent comment from Miloš Jovanović:Hi Martin,Please take a look at now. The functionality is working but code for Custom CSS field was missing. Thank you for reporting it.If you inspect the element you can see that code from the doc ... californiasteve MYSQL Query ErrorClosed   wpDataTables   Updated December 25, 2016 at 4:58pm   5 Most recent comment from [deleted]:Hi californiasteve,I am glad that you have resolved your issue. sudheer Page numbersClosed   wpDataTables   Updated December 22, 2016 at 1:08pm   2 Most recent comment from Miloš Jovanović:Hi sudheer,Thank you for your purchase.I can see that you wrote the same ticket to my college. He will help you out with this issue, but please in future do not write duplicate tickets.Thank you for ... gmsthailand Searching for exact terms in filter and global searchClosed   wpDataTables   Updated December 22, 2016 at 12:27pm   20 Most recent comment from [deleted]:Hi Gmsthailand,Glad to hear that it's working now mavenxinc Upgrade ProblemsClosed   wpDataTables   Updated December 21, 2016 at 6:33pm   19 Most recent comment from [deleted]:Hi mavenxinc,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  williamdavid42 wpDataTable view Excel-like tableClosed   wpDataTables   Updated December 21, 2016 at 3:15pm   5 Most recent comment from Miloš Jovanović:Hi William,You are welcome.Thank you a lot for kind words we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. If you have any doubts feel free to op ... spinayarn Posts with ACFClosed   wpDataTables   Updated December 21, 2016 at 1:37pm   2 Most recent comment from Miloš Jovanović:Hi spinayarn,Thank you for your purchase.Can you please try to deactivate/activate plugin and see if it will work after.If not can you please send me the screenshots so I will be able to recreate tha ... Nico Select Number of Entries (10,25,50,...)Closed   wpDataTables   Updated December 21, 2016 at 12:20pm   8 Most recent comment from [deleted]:Hi Nico,If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. Frank How to rename valuesClosed   wpDataTables   Updated December 20, 2016 at 8:55pm   2 Most recent comment from Miloš Jovanović:Hi Frank,Thank you for your purchase.I can suggest you to use this filter exactly for mysql wpdatatables_filter_mysql_query( $query, $table_id ) This filter is applied to the MySQL query before it i ... Ermay filtering wpDataTablesClosed   wpDataTables   Updated December 20, 2016 at 5:38pm   4 Most recent comment from [deleted]:Hi Ermay,Yes it is possible to filter table with dropdown. Please take a look at our documentation how you can accomplish that.http://wpdatatables.com/documentation/table-features/advanced-filtering/J ... knoddie Developer wanted to assistClosed   wpDataTables   Updated December 20, 2016 at 5:03pm   4 Most recent comment from Miloš Jovanović:Hi knoddie,Thank you for your purchase.We can offer you our paid customization service. If you are interested please send me an email at [email protected] with as much details as possible so we ... mikecrbenton Individual Table Row ColorsClosed   wpDataTables   Updated December 20, 2016 at 3:03pm   2 Most recent comment from Miloš Jovanović:Hi Mike,Thank you for your purchase.When you add code in Custom CSS the changes , like you said, is global.But you can add that CSS that you wrote for the each of your tables separately. Marco Conditional formatting combined with non-default table coloursClosed   wpDataTables   Updated December 19, 2016 at 12:59am   8 Most recent comment from [deleted]:Hi Marco,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  danielecua List of available TablesClosed   wpDataTables   Updated December 15, 2016 at 10:12pm   7 Most recent comment from danielecua:Ticket can be resolved or closed. Thank you.