We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Terry Rauch duplicate chartsClosed   wpDataTables   Updated December 2, 2016 at 2:15pm   2 Most recent comment from [deleted]:Hi Terry,Thank you for your purchase.It is not possible to duplicate chart from plugins page but you can duplicate it in database. You can find table wpdatacharts in database and there you can duplic ... Javier Ruiz Unable to Access Full VersionClosed   wpDataTables   Updated December 1, 2016 at 5:50pm   4 Most recent comment from Miloš Jovanović:Hi Javier Ruiz,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  lennjo Input Source Google SpreadsheetClosed   wpDataTables   Updated November 30, 2016 at 1:48pm   4 Most recent comment from Miloš Jovanović:Hi lennjo,You are welcome.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Douglas Denault general questionClosed   wpDataTables   Updated November 30, 2016 at 12:53pm   2 Most recent comment from [deleted]:Hi Douglas,I'am not sure that I understood you correctly. Do you try to limit table or input field for editing? Screenshots with explanation or link to a table would be really helpful  alfakih Search Box sizeClosed   wpDataTables   Updated November 30, 2016 at 1:39am   5 Most recent comment from alfakih:I did left a good review with 5 starsThank you alfakih Edit the TableClosed   wpDataTables   Updated November 29, 2016 at 8:02pm   4 Most recent comment from Miloš Jovanović:Hi alfakih,You are welcome. claudiabakker data from excellsheet not imported in wpdata tablesClosed   wpDataTables   Updated November 29, 2016 at 7:07pm   7 Most recent comment from claudiabakker:already done! Thanks again! :)Kind regards, Claudia sami1501 CheckBoxClosed   wpDataTables   Updated November 29, 2016 at 4:41pm   6 Most recent comment from [deleted]:HI Sami1501,Unfortunately we do not have this functionality built in at this moment. It could be done but it requires code customization.  james_webbuddy Add number of days to columnClosed   wpDataTables   Updated November 29, 2016 at 2:41pm   2 Most recent comment from [deleted]:Hi James,Thank you for your purchase.It is possible if col4 is Integer or Float column type, but if it is other then these two types it is not possible to add number of days. elzanaty Displaying images in the tableClosed   wpDataTables   Updated November 29, 2016 at 2:06pm   12 Most recent comment from [deleted]:Hi elzanaty,Can you send me a link where this table is located? Also as you are using MySQL based tabled, did you remove or add new columns after creating that wpDataTable first time? alamar CSV FormatClosed   wpDataTables   Updated November 28, 2016 at 7:13pm   2 Most recent comment from Miloš Jovanović:Hi alamar,Thank you for your purchase.Sorry but I didn't quite understand what are you trying to achieve.Can you please describe me more or send me some screenshots so I can take a look. I will gl ... victorlmt TranslationClosed   wpDataTables   Updated November 28, 2016 at 3:25pm   6 Most recent comment from Miloš Jovanović:HI victorlmt,Thank you for your suggestions and it is a really good idea that we will add this to our TODO list.The only "problem " for this functionality is to figure out a way to be useful in many c ... alfgand DataTables warningClosed   wpDataTables   Updated November 28, 2016 at 1:51pm   4 Most recent comment from [deleted]:Hi alfgand,No there is no upper limit how many columns can be created in the table but if you add a lot of them it can slow down table loading speed.We will check that issue when you remove one of t ... Raymond Franz can not connect to Google SeetClosed   wpDataTables   Updated November 28, 2016 at 1:36pm   2 Most recent comment from Miloš Jovanović:Hi Raymond Franz,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mo ... Terry Rauch Error on Iphone visualizationClosed   wpDataTables   Updated November 27, 2016 at 10:01pm   7 Most recent comment from [deleted]:Hi Terry,I didn't understand you well. You can give me wp-admin access or you can't? What version of plugin are you using and what chart type?