We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

ifthenpay Plugin error sripts loadingClosed   wpDataTables   Updated October 20, 2017 at 11:57am   13 Most recent comment from Miloš Jovanović:Hi Armando, Replacing the bootstrap version will not solve the issue. I am not very familiar with your theme so I can not change their files in order for our plugin to work properly. Can you pleas ... Shane Front-End Entries ModerationClosed Pre-purchase questions for wpDataTables   Updated October 20, 2017 at 11:53am   2 Most recent comment from [deleted]:Hi Shane, We do not have option to assign moderator to the table where "Users see and edit only own data" option is turned on, but you can create one more table (MySQL) and in that table show all the ... Attique Abid Editing Pivot Data ColumnClosed Pre-purchase questions for wpDataTables   Updated October 20, 2017 at 10:23am   2 Most recent comment from [deleted]:Hi Attique, Please open a ticket in wpDataTables category and our managers, dedicated for that product, will try to help you. This category is for users who haven't bought this plugin yet.Thank you ... Nick Boyes-Hunter Embed (Action) Button in ColumnClosed   wpDataTables   Updated October 19, 2017 at 12:29pm   4 Most recent comment from Miloš Jovanović:HI nickbh,Glad to help you out.We are debugging your arrayand i will let you know on other ticket as soon as I have a result.Best regards. Martin Shortcode - including pre filtersClosed   wpDataTables   Updated October 19, 2017 at 9:27am   2 Most recent comment from Isidora Markovic:Hi Martin,Thank you for your purchase.The only thing that you can pass throw shortcode to filter table is placeholders. You can check in our documentation how to do that on this link. goltoof PHP Serialized Array missing resultsClosed   wpDataTables   Updated October 19, 2017 at 8:51am   4 Most recent comment from Miloš Jovanović:Hi goltoof,Can you please send me your file so I can try to reproduce this issue.Best regards. Petkor5 Reference (foreign key) to the same tableClosed   wpDataTables   Updated October 19, 2017 at 8:44am   6 Most recent comment from Miloš Jovanović:HI Petkor5,I can not tell you exactly the date when it will be out but we hope that it will be released in a couple of weeks, probably in the first or second week of November.Best regards. tumateix Can images be added in bulk?Closed   wpDataTables   Updated October 19, 2017 at 8:37am   6 Most recent comment from Miloš Jovanović:Hi tumateix,You are welcome.If it is not a problem, can we kindly ask you to change the review stars from the Envato.If you have any more issues, feel free to open a new ticket, we will gladly help.B ... tumateix Count DownloadsClosed   wpDataTables   Updated October 19, 2017 at 8:30am   4 Most recent comment from Miloš Jovanović:Hi tumateix,You are welcome.Best regards. napkinfinance We are deactivitaing WPDataTable Plugin...Closed   wpDataTables   Updated October 18, 2017 at 6:20pm   1 Most recent comment from napkinfinance:until you fix our problemIts embarrassing. neilgilmour Veriable data columnsClosed   wpDataTables   Updated October 18, 2017 at 2:33pm   3 Most recent comment from neilgilmour:Hello Milan, We've already checked the actions and filters but there doesn't seem to be any hooks what allow what we want to do. Sorry to hear there is no option for this, we will search for anoth ... dyl_nz When I click Edit the page is disabledClosed   wpDataTables   Updated October 18, 2017 at 2:23pm   2 Most recent comment from Isidora Markovic:Hi Dylan,Thank you for your purchase.Can you please try to disabe other plugins one by one or change the theme? It's probably some conflicts with other plugin or theme. mcacciavillani Multiple Foreing KeysClosed   wpDataTables   Updated October 18, 2017 at 10:39am   2 Most recent comment from Isidora Markovic:Hi mcacciavillani,Thank you for you purchase.Correct me if I am wrong. You have table "Project" with columns responsables and approvers and you want to be linked with colum (for examle user_last_nam ... Robert McIntyre Front end editingClosed Pre-purchase questions for wpDataTables   Updated October 18, 2017 at 9:59am   4 Most recent comment from [deleted]:Hi Robert,In our documentation you can find numerous of filters and actions which allows you to extend plugin functionalities without changing the core of the plugin. For your case please take a look ... tumateix How do I change a cell color?Closed   wpDataTables   Updated October 18, 2017 at 9:19am   4 Most recent comment from Isidora Markovic:Hi tumateix,You are welcome.