As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

nguyenhuy3 Thousands separator for HighchartClosed   wpDataTables   Updated November 8, 2017 at 2:10pm   2 Most recent comment from Miloš Jovanović:Hi Ryan,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features ate the moment . We have a plan for one of the futu ... chrischi2407 PaginationClosed   wpDataTables   Updated November 8, 2017 at 1:14pm   2 Most recent comment from Isidora Markovic:Hi Christoph, Thank you for your purchase. You can use this CSS code to hide those pagination buttons, just add this code in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings ... Doble Clic GROUP_CONCATClosed   wpDataTables   Updated November 8, 2017 at 1:10pm   4 Most recent comment from Isidora Markovic:Hi Doble,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... Doble Clic search for empty registersClosed   wpDataTables   Updated November 8, 2017 at 1:10pm   2 Most recent comment from Isidora Markovic:Hi Doble,Thank you for your purchase.Unfortunately, that is not possible with built in features of plugin at the moment. It requires some code customization. Jottes Changes aren't saved when clicking "next" or "previous"Closed   wpDataTables   Updated November 8, 2017 at 12:30pm   12 Most recent comment from Jottes:Hi Milan,thanks for the quote. This exceeds our budget.Regards,Johannes Jottes Excel export returns wrong value for floatsClosed   wpDataTables   Updated November 8, 2017 at 10:30am   9 Most recent comment from Jottes:Thank you, Milan Randy Olson datetimeClosed   wpDataTables   Updated November 8, 2017 at 7:15am   8 Most recent comment from Isidora Markovic:Hi Randy,You are welcome.  Glad that we help you. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave ... Rob ImportingClosed Pre-purchase questions for wpDataTables   Updated November 7, 2017 at 12:06pm   2 Most recent comment from [deleted]:Hi Rob,Thank you for the inquiry.Unfortunately no. We suggest to our users to clear all formatting in Excel files before uploading file to the wpDataTables plugin. You can change styling directly in ... strutture_energia Find a lightest way to import a filtered JSON fileClosed   wpDataTables   Updated November 7, 2017 at 11:37am   2 Most recent comment from Miloš Jovanović:Hi strutture_energia,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin built in features at the moment and it require some cod ... Maximus6978 Highcharts translate monthClosed   wpDataTables   Updated November 7, 2017 at 11:00am   6 Most recent comment from Miloš Jovanović:Hi Maximus6978You can take a look at our documentation section for the developers where you can see all of the available filters or hooks in case you need to customize the data.Best regards. Jottes info below table shows total of all data sets instead of the user's own totalClosed   wpDataTables   Updated November 7, 2017 at 10:23am   4 Most recent comment from Miloš Jovanović:Hi Johannes.Sorry for late response, we are in the middle of the testing and releasing stage of new addon and plugin version.As for this case I can not reproduce it on my side and I know that some of ... kreosz Install and HTTP ERROR 500Closed   Formidable Forms integration for wpDataTables   Updated November 7, 2017 at 10:21am   4 Most recent comment from [deleted]:Hi kreosz,Great. If you have any more question don't hesitate to ask. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Jottes Advanced drop downClosed   wpDataTables   Updated November 7, 2017 at 9:49am   2 Most recent comment from Isidora Markovic:Hi Johannes,Thank you for your purchase.Thank you for your suggestion. I will forward this to my team to think about this like new feature in future. ybzybz basic display functionality does not work!Closed   wpDataTables   Updated November 6, 2017 at 5:31pm   8 Most recent comment from Isidora Markovic:Hi Yoram,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... Alan Column acting as RowClosed   wpDataTables   Updated November 6, 2017 at 5:27pm   4 Most recent comment from Isidora Markovic:Hi Alan,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ...