We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Petkor5 Multiple foreign keys in the tableClosed   wpDataTables   Updated October 18, 2017 at 8:34am   5 Most recent comment from Isidora Markovic:Hi Petkor5,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... Mark Lee X Entries Dropdown BugClosed   wpDataTables   Updated October 18, 2017 at 8:10am   8 Most recent comment from Isidora Markovic:Hi Mark,I am glad that you solved the issue. Mark Lee Changing highcharts fontsClosed   wpDataTables   Updated October 17, 2017 at 4:20pm   4 Most recent comment from Isidora Markovic:Hi Mark,You are welcome. Maciej Search window on start page, where is no tableClosed Pre-purchase questions for wpDataTables   Updated October 17, 2017 at 2:49pm   2 Most recent comment from [deleted]:Hi Maciej,We do not have this functionality built in but is really easy to create similar functionality with filtering through URL. Basicly you need to create one input that will allow users to input ... tumateix Can a color column style can be doneClosed   wpDataTables   Updated October 17, 2017 at 11:47am   6 Most recent comment from Miloš Jovanović:HI tumateix,You will need to get the selector of the desired column and then use that selector when making the code in CSS.But in your case ( because I can see that you have a lot of columns) my sug ... Thomas jorgensen conditionsClosed   wpDataTables   Updated October 17, 2017 at 11:30am   3 Most recent comment from Miloš Jovanović:Hi Thomas,Thank you for your purchase.Glad to hear that you found the solution.Best regards. dollaravote Remove Create a Table Wordpress From Print TitleClosed   wpDataTables   Updated October 17, 2017 at 9:45am   2 Most recent comment from Miloš Jovanović:Hi dollaravote,Thank you for your purchase.Sorry but I can not open your attachment.Can you please upload it again and send me here.Thank you. dollaravote wpDataTables Print SpacingClosed   wpDataTables   Updated October 17, 2017 at 9:41am   2 Most recent comment from Miloš Jovanović:Hi dollaravote,Thank you for your purchase.Sorry to disappoint you but unfortunately this functionality is based on 3rd party HTML5 library which can not be changed by the plugin build in features at ... Stephen Pasquini URL LInks in Tables Not WorkingClosed   wpDataTables   Updated October 17, 2017 at 9:11am   4 Most recent comment from Miloš Jovanović:Hi stephenpasquini,Sure, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Garbonso ResponsivenessClosed   wpDataTables   Updated October 17, 2017 at 8:03am   2 Most recent comment from Isidora Markovic:Hi Garbonso,Thank you for your purchase.When you turn on "Responsiveness" it's allow collapsing on mobiles and tablets. In every column you have options "Hide on mobiles" and "Hide on tablets" wher ... monoazulweb Table Show "X" RecordsClosed   wpDataTables   Updated October 16, 2017 at 3:48pm   4 Most recent comment from Isidora Markovic:Hi monoazulweb,You are welcome.Yes, but private $_lengthDisplay can have only one value and in other steps below you have to add that options. Ericadyson Pre SalesClosed Pre-purchase questions for wpDataTables   Updated October 16, 2017 at 3:45pm   2 Most recent comment from [deleted]:Hi Ericadyson,Thank you for the inquiry.1. By Envato policy one licence can be userd per site excluding tests, development or staging sites.2. No, it is not required to install lite version first.3. ... napkinfinance Can you add tags(metadata) to each table and then export them in a CSVClosed   wpDataTables   Updated October 16, 2017 at 2:27pm   4 Most recent comment from Isidora Markovic:Hi napkinfinance,Unfortunately this is not possible with built in features of plugin. You can make one table in MySQL that will contains all other tables from same category and then export in CSV. He ... maminan Querying Buddy Press Extended ProfileClosed   wpDataTables   Updated October 16, 2017 at 2:12pm   4 Most recent comment from Miloš Jovanović:Hi maminan Please note that standard item support (as defined by Envato's definition of support) does not include: Customization services;Installation services;Writing MySQL queries;Writing advanc ... madsnail Joins not workingClosed   wpDataTables   Updated October 16, 2017 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi madsnail,Thank you for your purchase.If you take a look at our documentation you will see this noticePlease note that this tool is not an ultimate query generator, it just constructs a suggestion ...