As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

noltegreg pluggin not workingClosed   wpDataTables   Updated January 23, 2018 at 10:38am   2 Most recent comment from Miloš Jovanović:Hi noltegreg,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... Andreas Renn Column link to my editorClosed Pre-purchase questions for wpDataTables   Updated January 23, 2018 at 10:33am   2 Most recent comment from [deleted]:Hi Andreas,We do support column type URL link on which you can find more information in our - Documentation. Basically you need to add link in desirable format to the formidable form in the form its ... Paul Eller Problems FrontendClosed   wpDataTables   Updated January 22, 2018 at 5:15pm   12 Most recent comment from Miloš Jovanović:Hi Paul,There should not be any issues with the user roles because the table does not set any of it.When I am logged in I can see the table ( attachment 1) with one Error from the powered_work_documen ... David_Gascon Table entryClosed   Formidable Forms integration for wpDataTables   Updated January 22, 2018 at 3:16pm   3 Most recent comment from David_Gascon:Thanks for your quick answer Milkjo! I'll be following your development closely.David Moon How many machine can be installed for one purchaseClosed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:58am   2 Most recent comment from [deleted]:Hi Moon,As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in general is: one license is p ... Michael Chipghart PossibilitiesClosed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:33am   2 Most recent comment from [deleted]:Hi Michael,Thank you for your inquire.I am not sure that I understood table structure correctly but we do have option to show information from two tables in one wpDataTable. You can find more informat ... Puriwat Is it possible to make cascade dropdown in frontend?Closed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:17am   4 Most recent comment from [deleted]:Hi Puriwat,Thank you for the purchase.Can you please open a new ticket in wpDataTables category with the purchase key and our support agents will provide you help. rdroberts84 Cant Add New EntriesClosed   wpDataTables   Updated January 22, 2018 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi rdroberts84,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... Einar Maartmann User idClosed   wpDataTables   Updated January 22, 2018 at 9:06am   2 Most recent comment from Isidora Markovic:HI Einar,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.My suggestion is to look up in our documentati ... Eric Conditional FormattingClosed   wpDataTables   Updated January 22, 2018 at 8:59am   2 Most recent comment from Isidora Markovic:HI Eric,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you have to make rule if the content of the ... jlezcano2 Activating - Fatal errorClosed   wpDataTables   Updated January 22, 2018 at 7:15am   8 Most recent comment from Isidora Markovic:HI jlezcano2,You are welcome.Let me know when you update php version is issue still there. gomaz issues with page format when table is addedClosed   wpDataTables   Updated January 19, 2018 at 6:15pm   7 Most recent comment from Miloš Jovanović:HI gomaz,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... cbkscicon HTML Editor results in blank cellsClosed   wpDataTables   Updated January 19, 2018 at 4:34pm   41 Most recent comment from Miloš Jovanović:Hi Hugh,To manually add the values for checkbox or select box please see the attachment.About the limit table width and scrollable:Unfortunately something like this is not possible to achieve.The lim ... Andreas Korsten unable to delete rowClosed   wpDataTables   Updated January 19, 2018 at 10:57am   9 Most recent comment from Miloš Jovanović:Hi Andreas,Very strange.Sure let me know the result.Best regards. colic0 Order of Line ChartsClosed   wpDataTables   Updated January 19, 2018 at 10:56am   4 Most recent comment from Isidora Markovic:Hi colic0,You are welcome.Thank you for your suggestion. I will forward this to my team to think about this like a new feature in future. If you have any more issues feel free to open a new ticket, ...