We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

jlezcano2 Activating - Fatal errorClosed   wpDataTables   Updated January 22, 2018 at 7:15am   8 Most recent comment from Isidora Markovic:HI jlezcano2,You are welcome.Let me know when you update php version is issue still there. gomaz issues with page format when table is addedClosed   wpDataTables   Updated January 19, 2018 at 6:15pm   7 Most recent comment from Miloš Jovanović:HI gomaz,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... cbkscicon HTML Editor results in blank cellsClosed   wpDataTables   Updated January 19, 2018 at 4:34pm   41 Most recent comment from Miloš Jovanović:Hi Hugh,To manually add the values for checkbox or select box please see the attachment.About the limit table width and scrollable:Unfortunately something like this is not possible to achieve.The lim ... Andreas Korsten unable to delete rowClosed   wpDataTables   Updated January 19, 2018 at 10:57am   9 Most recent comment from Miloš Jovanović:Hi Andreas,Very strange.Sure let me know the result.Best regards. colic0 Order of Line ChartsClosed   wpDataTables   Updated January 19, 2018 at 10:56am   4 Most recent comment from Isidora Markovic:Hi colic0,You are welcome.Thank you for your suggestion. I will forward this to my team to think about this like a new feature in future. If you have any more issues feel free to open a new ticket, ... opwolken Filtering on columnsClosed   wpDataTables   Updated January 19, 2018 at 10:29am   4 Most recent comment from Isidora Markovic:Hi opwolken,Unfortunately something like this is not possible with the plugin build in features and it requires some code customization. We can offer you our paid customization service where you can ... Neojits mobile tablesClosed   wpDataTables   Updated January 18, 2018 at 12:39pm   4 Most recent comment from Isidora Markovic:Hi Neojits,You can hide only that column title but you need the find class of that li element in Inspect element of the browser.(attachment)When you find the name(in our case is column-name) just ad ... pekema MOBILE RESPONSIVEClosed   wpDataTables   Updated January 18, 2018 at 11:03am   2 Most recent comment from Miloš Jovanović:HI pekema,Thank you for your purchase.You can take a look at our documentation where you can see how to make responsive tables.Also there is a video so maybe you can find some useful hints there.Let ... cattrack Report Builder - Variables Not WorkingClosed   Report Builder for wpDataTables   Updated January 18, 2018 at 10:41am   8 Most recent comment from [deleted]:Hi cattrack,We will take a closer look at your suggestion but, as I can see, it need to be designed really carefully because there are so many posible cases.  badmaarag baatar how to set Button style colorClosed   wpDataTables   Updated January 17, 2018 at 12:41pm   4 Most recent comment from Miloš Jovanović:Hi badmaarag,When you are trying to change the color of the link buttons please read in our documentation: https://wpdatatables.com/documentation/column-features/url-link-columns/, how to set butt ... badmaarag baatar How to center column Titles?Closed   wpDataTables   Updated January 17, 2018 at 12:39pm   3 Most recent comment from Isidora Markovic:Hi badmaarag,Thank you for your purchase.I am glad that you found the solution. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you c ... wondong Question creating data-driven page for one single itemClosed   wpDataTables   Updated January 17, 2018 at 12:37pm   2 Most recent comment from Isidora Markovic:Hi wondong,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However it appears in requests from time to time so we will add to our idea list and look into some ... mrebiasz search input and paginationClosed   wpDataTables   Updated January 17, 2018 at 9:07am   2 Most recent comment from Isidora Markovic:Hi Maciek,Thank you for your purchase.1.)2.)3.) Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs ... Mark New Install - Features Not WorkingClosed   wpDataTables   Updated January 16, 2018 at 5:32pm   4 Most recent comment from Miloš Jovanović:Hi Mark,Glad to hear that everything is working fine now.Let me know if you have some issues.Best regards. Frank Date picker - No YearsClosed   wpDataTables   Updated January 16, 2018 at 3:30pm   2 Most recent comment from Isidora Markovic:Hi Frank,Thank you for your purchase.Unfortunately there is no option available to just remove year from datepicker. It require some code customization.