As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

BestSolution How to use placeholder shortcode for user_idClosed   wpDataTables   Updated February 13, 2018 at 2:48pm   2 Most recent comment from Isidora Markovic:HI BestSolution,Thank you for your purchase. Sorry for disappointment, but that is not possible with built in features of plugin. For now you can pass throw the shortcode VAR1,VAR2 and VAR3. - And ... Andrei contact formClosed   wpDataTables   Updated February 13, 2018 at 1:49pm   5 Most recent comment from Isidora Markovic:Hi Andrei,Thank you for your suggestion. I will forward this to my team to think about this. My suggestion is to contact support of contact form 7 and find out where and how they save data. If they ... jeffreid Link In ChartClosed   wpDataTables   Updated February 13, 2018 at 1:33pm   2 Most recent comment from Isidora Markovic:Hi jeffreid,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve. Can you please explain me more and send me some example/screenshot so I can give you my ... jeffreid LinksClosed   wpDataTables   Updated February 13, 2018 at 1:32pm   2 Most recent comment from Isidora Markovic:Hi jeffreid,Thank you for your purchase.You can make that. Make column and set column type to string and then insert link tag with html in table.(for example My Sponsor Link) yairgalor select and multi select filtersClosed   wpDataTables   Updated February 13, 2018 at 12:15pm   28 Most recent comment from Isidora Markovic:HI Diane,We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also support system that we are using was not functional. Bogdan is on vacation so I will help yo ... maglev Highcharts Highmaps support?Closed   wpDataTables   Updated February 13, 2018 at 10:56am   6 Most recent comment from Isidora Markovic:Hi Angga,We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also support system that we are using was not functional.We're sorry to hear you do not want to us ... id_isidsea Table limit in wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 13, 2018 at 10:42am   2 Most recent comment from [deleted]:Hi id_isidsea,Thank you for your inquire.We do not have any limit on our side. Limits can occur by hitting size limits of your website or database based on hosting contract that you have. Mohan Google Sheets link not workingClosed   wpDataTables   Updated February 13, 2018 at 10:18am   22 Most recent comment from Isidora Markovic:HI Mohan, We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also support system that we are using was not functional. Bogdan is on vacation so I will help ... Sonal 403 Permission Denied Related IssueClosed   wpDataTables   Updated February 13, 2018 at 6:20am   8 Most recent comment from Isidora Markovic:Hi Sonal,You can check in server log file. Because mod_security is Apache module so every server errors should be written there. 1. Adding the following to the top of your .htaccess file. (This shou ... Martin Default settings for tables and chartsClosed   wpDataTables   Updated February 12, 2018 at 5:13pm   4 Most recent comment from Isidora Markovic:Hi Martin,Thank you for your suggestion. However if it appears in requests from more clients we will add to our idea list and look into some possible solutions on plugin side for one of next version ... rezume Conditional formattingClosed   wpDataTables   Updated February 12, 2018 at 1:35pm   2 Most recent comment from Isidora Markovic:Hi Reza,Thank you for your purchase.We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also support system that we are using was not functional.Unfortunately ... Marco Front-End ViewClosed Pre-purchase questions for wpDataTables   Updated February 12, 2018 at 12:35pm   2 Most recent comment from [deleted]:Hi Marco,Thank you for the inquiry.Yes it is possible to show the tables on the front-end using shortcodes. Also it is possible to search the table data with global search or using advanced filters.Y ... Adamdenais Error: Network is UnreachableClosed   wpDataTables   Updated February 9, 2018 at 5:57pm   8 Most recent comment from Adamdenais:Once I get my table up and running, I will! Thanks again. Imprint Analytics Editing specific column by different usersClosed   wpDataTables   Updated February 9, 2018 at 5:52pm   2 Most recent comment from Miloš Jovanović:Hi Christina,Thank you for your purchase.Unfortunately all of the features below are not available with the plugin built in features at the moment.As a workaround:1) The only thing that can be possibl ... Sam Santos using a mysql db on localhostClosed   wpDataTables   Updated February 9, 2018 at 5:35pm   10 Most recent comment from Miloš Jovanović:Hi Lalato,You are welcome.At the moment separate connection only allows connecting to one other database but we are working to increase this functionality for future updates so more databases can be c ...