We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Carl Frontend editable buttonClosed   wpDataTables   Updated January 26, 2018 at 11:23am   4 Most recent comment from Miloš Jovanović:Hi Carl,You can make a column which will be select box and the data in the column should be that three choices.Then you can make that table editable and use for example Inline editing.In that case wh ... Deva Lalbiharie Powerful FiltersClosed Pre-purchase questions for wpDataTables   Updated January 26, 2018 at 10:20am   2 Most recent comment from [deleted]:Hi Deva,"What he wants now is to hide the table completely until all the selections are made via the filtering process."- In Powerful filtering add-on there is a feature where you can hide the table ... marshalljohns wpDataTable Crashing after ApplyClosed   wpDataTables   Updated January 26, 2018 at 9:36am   23 Most recent comment from Isidora Markovic:Hi marshalljohns,Websocet is not related with our plugin. 404 Error that you get is related with the mod security that is enabled on your server.In regards to a site on your hosting account, the caus ... Ross Chart lack optionsClosed   wpDataTables   Updated January 26, 2018 at 8:32am   6 Most recent comment from Isidora Markovic:HI Ross,You are welcome.   If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon ... Tony66 fetching user dataClosed   wpDataTables   Updated January 26, 2018 at 6:45am   3 Most recent comment from Isidora Markovic:Hi Tony66,Unfortunately there is no such a option for using that functions in our plugin. You can try with Formula (calculated) columns. Paul D. KPOGNON Filter not giving any resultClosed   wpDataTables   Updated January 25, 2018 at 5:54pm   4 Most recent comment from Isidora Markovic:HI Paul,You are welcome. I am glad that you find what cause the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take ... Paul D. KPOGNON Advanced filters is not workingClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 5:34pm   3 Most recent comment from Paul D. KPOGNON:Dear Miljko,Yes it was a mistak and there was no way I can cancel or delete the ticket.Thank you.Paul Ken Advanced filtering ignores certain charactersClosed   wpDataTables   Updated January 25, 2018 at 4:15pm   8 Most recent comment from Miloš Jovanović:HI Ken, Both your tickets are forwarded to my team so we can consider all of the issues/suggestions. This bug is priority for now. Your idea with the search is quite useful, but for now we are work ... kiwiboo Conflict with Amazon affiliate pluginClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 3:22pm   4 Most recent comment from [deleted]:Hi kiwiboo,Glad to hear that it's solved now.  Kenneth Front-end user editingClosed   wpDataTables   Updated January 25, 2018 at 2:05pm   5 Most recent comment from Miloš Jovanović:Hi Kenneth,You can take a look at our documentation video where you can see how you can make a table where admin can view and edit the all entries from the users.Hope this can help.Best regards. Lila Saving changes in front-end causes line breakClosed   wpDataTables   Updated January 25, 2018 at 1:53pm   2 Most recent comment from Isidora Markovic:Hi Lila,When you are using html tag in cells we recommend to use option HTML Editor in Editor input type on Editing tab in column settings. Can you change that and let me know is everything ok? thomas warnken add a colum manuallyClosed   wpDataTables   Updated January 25, 2018 at 12:23pm   6 Most recent comment from Isidora Markovic:Hi thomas,We tested that in our local environment and it is working fine adding columns in manual table with inline editing. "Yesterday I tried a >50 colum table and it was written to 'wpdatatableco ... Moon Real-time/dynamic SQL query generate tableClosed   wpDataTables   Updated January 25, 2018 at 12:09pm   2 Most recent comment from Isidora Markovic:Hi Moon,Thank you for your purchase.Yes there is solution for this with our Powerful filters add on, without using solution that you mentioned in previous post. If you have your data in database you ... allen cheyette google sheets character limit?Closed   wpDataTables   Updated January 25, 2018 at 11:47am   2 Most recent comment from Isidora Markovic:Hi allen,Thank you for your purchase.If you are using option Importing table data to WordPress, then from that google spreadsheet will be made Mysql table in database. You can take a look of the Lim ... allen cheyette errors on importClosed   wpDataTables   Updated January 25, 2018 at 11:41am   2 Most recent comment from Isidora Markovic:Hi allen,Thank you for your purchase.Can you please send me link of that google spreadsheet so I can investigate?